The Multidimensional Ethics Scale (MES) originally developed by Reidenbach and Robin (1988, 1990) is one of the most commonly used measures in business ethics research (McMahon & Harvey, 2007). Since its initial development, the MES has been...
Communication is one of the essential tools in human adjustment. From birth, human beings are constantly interacting with their environments. Effective communication with family, a spouse, friends, and coworkers is an indispensable ingredient to...
Learning disabilities (LD) and the related stigma have profound impacts on people with LD. Yu, Zhang, and Yan (2005) found that children with LD exhibited a lower level of peer acceptance than did NLD (nonlearning disabled) children. In order to...
According to Festinger (1957), the perception of an inconsistency among an individual's cognitions produces a negative intrapersonal state labeled cognitive dissonance. This negative condition motivates the individual to reduce or to alleviate this...
Theories of network exchange investigate "structural power conditions," which are contingencies across connected relations which affect the distribution of payoffs in exchange networks (Willer, 1999). To that end, a focal activity of network exchange...
Keywords: lay theories of personality, helping, Chinese undergraduates, prosocial behaviors, personality. In all agencies, lay beliefs of a person are closely related to frequency, tendency and quality of prosocial behaviors. Potential helpers...
The service industry is one of the most important income-generating sectors in small states. In the last few decades, some small states have been important service centers in banking, finance and trade services. Among these, Singapore and Hong Kong...
Tidd and Lockard (1978) found that patrons in a bar gave significantly larger tips to a waitress who approached them with a broad smile than with a minimal smile. Gueguen and Fischer-Lokou (2004) found that female hitchhikers received more help...
Expatriate workers are necessary to guarantee foreign subsidiaries' operations remain competitive. Therefore, having effective expatriates is valuable for multinational companies' (MNCs') headquarters. As suggested by Harvey and Novicevic (2001),...
Although there has been much research to identify important attributes in consumer complaint behavior and service recovery (Smith & Bolton, 2002; Smith, Bolton, & Wagner, 1999; Yi & Lee, 2005), researchers have not yet focused on the...
Individuals experience negative emotions such as grief, sadness, burnout and failure at times during their life. In order to cope with such negative emotions, they need to relieve, calm down and most importantly get over these negative emotions...
Market orientation involves creating a competitive advantage through a customer-focused enterprise, in which customer values are created (Cano, Carrillat, & Fernando, 2004; Ellis, 2006; Hadcroft & Jarratt, 2007; Jaworski & Kohli, 1993;...