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Research and Practice in Human Resource Management

Management Journals • 11 issues, 70 articles

Articles

Vol. 20, No. 1, December

Exploring the Rhetoric and Reality of Performance Management Systems and Organisational Effectiveness-Evidence from Australia
INTRODUCTION This paper explores the links between performance management (PM) systems and organisational effectiveness (OE) from the perspectives of managers in arange of organisations and industries in Australia. The paper focuses on three key...
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Human Resource Management a Function of the Past: A Content Analysis of the First Edition Canadian Introductory Human Resource Management Textbooks
INTRODUCTION The Canadian human resource profession is influenced by college/university education, which is in turn, is influenced by HRM textbooks. The 'functional' framework of the first Canadianisation of U.S. developed HRM textbooks continues...
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The Perceived Importance of Cultural Priority for Global Business Operations: A Study of Malaysian Managers
INTRODUCTION The importance of culture to an organisation's operation and management has been acknowledged (Bond 1991, Lo 1997, Su, Zhang & Hulpke 1998, Watt 1999, Pun, Chin & Lau 2000, McDermott & O' Dell 2001, Muhammad & Isa 2009)....
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Recruitment of Indigenous Australians with Linguistic and Numeric Disadvantages
INTRODUCTION A major challenge for the minerals industry, which is of strategic importance to the Australian economy, is how to recruit highly skilled people to remote mining operations. The Australian minerals industry is a leading world producer...
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Team Performance: Where Learning Makes the Greatest Impact
INTRODUCTION The rapidly changing organisational environment coupled with advances in technology has resulted in an increased complexity of work tasks. Consequently, greater interaction between and within work units is demanded, notwithstanding...
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The Interactive Effect of Cultural Intelligence and Openness on Task Performance
INTRODUCTION There is little doubt that as a result of global mobility and immigration, the experience of work, particularly in large metropolitan centres such as New York, London, Toronto and Sydney has been transformed from relatively homogeneous...
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Vol. 19, No. 1, June

Why Do Women Still Experience Downward Gravitation in the Corporate Ladder? A Close Look at Glass Ceiling in Bahrain
INTRODUCTION Gender discrimination at the workplace has long been a debated issue (Arrow 1971, Lazear & Rosen 1990, Bernard & Laband 1995). The patterns of gender segregation are persistent and are decipherable in covert and overt ways (Arrow...
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A Preliminary Investigation of Employee Motivation in Pakistan's Banking Sector
INTRODUCTION The banking sector plays an important role in the worldwide economy and the employees of these institutions are the best resources responsible for delivering good services to bank customers (Khan, Farooq & Khan 2010). The banking...
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Multiskilling of Frontline Managers in the Five Star Hotel Industry in Taiwan
INTRODUCTION Human resource (HR) development plays an important role in developing the skills of workers in organisations in order to improve productivity and international competitiveness. A well trained, multiskilled workforce has been identified...
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Competence Development in the Electronics Industry in Thailand
INTRODUCTION The electronics industry in Thailand is vital for economic growth and sustainability because it ranks highly in its contribution to the country's Gross Domestic Product and to its exports. In fact, the Thai government has adopted a...
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The Impact of Training on Firm Performance in a Transitional Economy: Evidence from Vietnam
INTRODUCTION Academics and professionals in human resource management (HRM) have identified that training policies are critical for improving employee skills, firm performance, and organisational survival (Schuler 2001) and essential for a firm...
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Vol. 18, No. 2, December

The Comparison of Graded Response Model and Classical Test Theory in Human Resource Research: A Model Fitness Test
Introduction The quality of a research depends on several factors and one of them is the quality of measurement (Zagorsek 2000). If various aspects of phenomena are not measured properly, wrong conclusions may be drawn about relationships among...
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A Conceptual Model of the Human Resource Climate Dimensions That Influence the Development of Workplace Relationships
Introduction In spite of the ubiquitous nature of workplace friendships (WFs), this construct has only recently attracted serious attention in organisational analysis (e.g., Nielson, Jex & Adams 2000, Morrison 2004, 2005, 2006, 2007, 2009, Sias,...
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Does Human Resource Management Contribute to the Development of Logistics and Supply Chain Capabilities? an Empirical Study of Logistics Service Providers in China
Introduction Globally, logistics has emerged as a significant growth sector in most nations. Reputed to be the world's manufacturing hub, China is among the nations where the demand for logistics and supply chain services has been growing at a monumental...
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Attracting and Retaining Talent: Social Organisational Support as an Emergent Concept
Introduction The 2010 Intergenerational Report, commissioned by the Australian Government, highlights that Australia faces real challenges for maintaining its work force into the future (Australian Government 2010) and halting declining productivity...
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The Relevance of Human Resource Management Theory on the Management Practices of Hospitality Providers on Phillip Island Victoria
Introduction The hospitality industry has often missed out on the benefits of human resource strategies used by management. Among the reasons is the fact that "... hospitality management has been hived off as a separate discipline in those universities...
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Family-Work Conflict and the Availability of Work-Family Friendly Policy Relationships in Married Employees: The Moderating Role of Work Centrality and Career Consequence
Introduction The increase in the number of women, and dual income earner families in the workforce pose challenges to employees in the management of their roles in the family and work domains (Kossek & Lambert 2005). When these challenges are...
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Vol. 18, No. 1, June

Human Resource Management Practices and Firm Performance Improvement in Dhaka Export Processing Zone (DEPZ)
INTRODUCTION Bangladesh, like many other developing economies, is attracting foreign direct investment to accelerate its economic growth in term employment creation and human capital development. The investment from foreign countries is seen as...
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Strategic Integration of Recruitment Practices and Its Impact on Performance in Indian Enterprises
INTRODUCTION Recruitment and selection is the process of attracting individuals on a timely basis, in sufficient numbers and with appropriate qualifications. Following the initial selection of incumbents they are likely to again be chosen to develop...
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How Cultural Determinants May Affect HRM: The Case of Italian Companies in China
Introduction Observing an image in a mirror is the common example used by several scholars to represent a business relationship between Western and Chinese counterparts (Hofstede & Bond 1988, Trompenaars & Hampden-Turner 1998). Actually,...
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Employment and Retrenchment Issues in the Porgera Gold Mine, Papua New Guinea: A Strategic Approach to Leave Behind a Better Porgera
Introduction A major challenge for PNG mining companies is how to effectively formulate, implement, plan and administer a workable retrenchment programme that is consistent with sustainable development objectives. Developing strategies to address...
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Heterogeneity of Role Stress
Introduction Stress has always been a part of human existence. Its origin can be traced in the literature to the 17th Century when it was identified with hardship, straits, adversity or affliction as meant by the Latin word: Stringere. In the 18th...
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The Relationship between Training and Firm Performance: A Literature Review
Introduction Training is designed to provide learners with the knowledge and skills needed for their present job (Fitzgerald 1992) because few people come to the job with the complete knowledge and experience necessary to perform their assigned...
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Vol. 17, No. 1, June

Strategy, Policy and Practice in the Nationalisation of Human Capital: 'Project Emiratisation'
INTRODUCTION Middle Eastern countries are largely perceived as having economies of limited competitiveness in a global context. This situation is largely due to the political, economic, environmental and societal challenges these nations face. The...
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Employee Performance Appraisal Using Data Envelopment Analysis: A Case Study
INTRODUCTION In the wake of the industrial developments and to increase the productivity at the same time to maintain quality strategic tools are vital to evaluate the practices of the employees. Performance appraisal (PA) is an important management...
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Exploring Workplace Friendships in Business: Cultural Variations of Employee Behaviour
INTRODUCTION Increasingly, the workplace is the "... main crucible for making friends ..." (Shellenbarger 2000:B1), as community organisations and personal networks in neighbourhoods are weakened by catastrophic dislocations. This argument is supported...
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Training and Development Evaluation in Jordanian Banking Organisations
INTRODUCTION With the huge investment in developing training strategies and programmes, the question is no longer whether organisations should train or not, but rather it is about whether or not training is worthwhile and effective (Mann 1996)....
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Job Satisfaction and Turnover Intention Relationship: The Moderating Effect of Job Role Centrality and Life Satisfaction
INTRODUCTION The exit of low performing employees is beneficial to an organisation. However, the exit of important and valuable human resources from the organisations leads to the loss of the tacit knowledge possessed by the leavers, and also has...
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WRKLFQUAL: A Tool for Measuring Quality of Work Life
INTRODUCTION Work as a 'source of livelihood' has branched out from this meaning and advanced over to 'cover and create' diverse meaning in an individual's lived experience in the workplace as well as in life, encouraging creativity and self expression...
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What Happens on Tour, Stays on Tour: Failure and Teams on Short Term International Assignment
INTRODUCTION For many years a significant focus of global human resources management (GHRM) research has been the traditional long term expatriate (Bonache, Brewster & Suutari 2001, Brewster & Suutari 2005, Mayerhofer, Hartmann, Michelitsch-Riedl...
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Vol. 16, No. 2, December

A Study of the Change Management and Challenges in a Bank
INTRODUCTION Change is inevitable and ubiquitous in a rapidly expanding world. These landscapes of many external forces make it most difficult for organisational survival and prosperity. Indeed, the major dilemma faced by businesses today is...
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The Meaning of Career: A Study of Indian Mobile Knowledge Workers in Tokyo
INTRODUCTION In the last two decades, increasing attention has been placed on self managed careers along paths other than the linear progression of responsibility and pay in the organisation (Baruch 2004). The 'protean career' and 'the boundaryless...
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Descriptive Case Study of the Use of Non Cash and Informal Compensation in Thailand
INTRODUCTION Non-cash compensation is increasingly used in Western countries (Hashimoto 2000, Dale-Olsen 2006), and its importance in recruiting and retaining employees has been highlighted by many human resource experts (Healey 1998, De Young...
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Threads of Constraint: Ethnic Minority Migrant Women and Employment
INTRODUCTION Historically New Zealand (NZ) is a country of immigrants though these immigrants in the 19th and early 20th century were primarily Caucasians from Anglo Saxon countries. However, in the 19th century, there were a few migrants from...
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Business Strategy in the Era of Globalisation: The Case of Konica Minolta
INTRODUCTION Konica Minolta was established in August 2003 through a merger of Konica and Minolta. Konica was founded 130 years ago, and Minolta was founded 79 years ago. Before the merger each company had long been active in the photographic...
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Organisational Support as the Mediator of Career-Related HRM Practices and Affective Commitment: Evidence from Knowledge Workers in Malaysia
INTRODUCTION In Malaysia, the shift of a production based economy into a knowledge economy in the 1990s has spawned a variety of knowledge driven activities and entailed changes in the demand for intellectual manpower. The Third Outline Perspective...
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A Test of Four Western Scales in a Singaporean Service Organisation
INTRODUCTION Organisations face "... constant pressure to improve results and stay competitive." (Dreher & Dougherty 2001: 3). To be more efficient and productive, organisations are leveraging on technology (Nankervis, Compton & Baird...
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Establishing a Link between Employee Turnover and Withdrawal Behaviours: Application of Data Mining Techniques
INTRODUCTION In the knowledge economy, human resources with knowledge and competencies are the key assets in assisting firms and/or countries to sustain their competitive advantage. Globally competitive organisations will depend on the uniqueness...
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Vol. 16, No. 1, June

HRM: A Contributor to Employee Alienation?
ABSTRACT In response to organisational demands for improved human performance, the Human Resource Management (HRM) literature has placed escalating emphasis on employee commitment. Despite this focus employee commitment has declined to a point where...
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The Influence of Support at Work and Home on Work-Family Conflict: Does Gender Make a Difference?
ABSTRACT Although work-family conflict has been identified and analysed by numerous behavioural researchers, attempts to examine this issue across cultures are generally lacking. In view of this gap in the literature, this study sought to examine...
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Feedback Management Strategies in Perceived Good and Poor Performance: The Role of Source Attributes and Recipient's Personality Disposition
ABSTRACT Employees seek feedback so as to gather or pass important information, which is required to enhance employees' contribution to organisational productivity, and thus, likely to lead to improved benefits for the employees. These feedbacks...
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The Development of an Instrument for Evaluating Chinese Business Strategy Orientation from Western Theoretical Underpinning
ABSTRACT The acceleration of China's integration towards the global economy and the ever changing business environment under its continued economic transition has heightened the need for overseas investors and Multi National Companies (MNCs) to...
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Organisational Leadership: A Case Study of the Identification and Advancement of Managers in an Australian Corporation
ABSTRACT Most middle sized and large corporations in Australia invest considerable sums of money in the provision of leadership identification and development programmes for their management staff. The question is: do these kinds of programmes really...
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Current Remuneration Practices in the Multinational Companies in Malaysia: A Case Study Analysis
ABSTRACT The increasing globalisation of the marketplace combined with an ever increasing shortage of skilled staff and advances in technology has resulted in large scale changes to remuneration practices throughout the world. And as Asian firms...
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Personnel Cost Minimisation through Effective Scheduling in a Developing Country: The Nigerian Experience
ABSTRACT The growing business competitiveness worldwide places great challenges on organisations to improve company-customer relationship, quality, and welfare schemes for staff. In Nigeria, the generator servicing industry, which consists of firms...
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Management of Occupational Health and Safety in Papua New Guinea Mining: With Special Reference to OK Tedi, Porgera and Lihir Gold Mines
ABSTRACT Occupational Health and Safety (OH & S) is a topic of considerable relevance for the Papua New Guinea (PNG) mining industry. The unique environments in which PNG mining operates has confronted the industry with particular dilemmas that...
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Vol. 15, No. 2, December

A Framework of the Foundation Theories Underlying the Relationship between Individuals within a Diverse Workforce
ABSTRACT Researchers studying diversity in the workplace draw on several theories to explain an individual's behaviour in diverse settings. Each theory or concept aids in explaining part of the behaviour relating to individuals in a diverse workforce,...
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International Performance Appraisal: Policies, Practices and Processes in Australian Subsidiaries of Healthcare MNCs
ABSTRACT Difficulties in executing performance appraisals are widely reported. However, little is known about the conduct of performance appraisals for host country managers. These managers are usually isolated from their supervisors, and it could,...
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Human Resource Management in India: 'Where From' and 'Where To?'
ABSTRACT India is being widely recognised as one of the most exciting emerging economics in the world. Besides becoming a global hub of outsourcing, Indian firms are spreading their wings globally through mergers and acquisitions. During the first...
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A Mathematical Model to Monitor Late Arrivals at Work by Junior Staff
ABSTRACT Staff organisational linkages research (i.e., absenteeism, work accidents, turnover) is receiving increasing attention in the growing business competitiveness of today that requires effective utilisation of human resources. Organisations...
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Leadership and the Workforce in Singapore: Evaluations by the Singapore Human Resources Institute
ABSTRACT During 2006 the Singapore Human Resources Institute commissioned two visionary Human Resources Management (HRM) surveys. The first, which was undertaken in March, was a comprehensive examination of the characteristics and behaviours of...
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HRM Practices and Perceived Service Quality: The Role of Trust as a Mediator
ABSTRACT The value of linkage research is in its ability to recognise the organisational practices that are the most important drivers of customer satisfaction in a specific organisation. Human Resources Management (HRM) plays a central role in...
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Nurses' Responses to Workplace Verbal Abuse: A Scenario Study of the Impact of Situational and Individual Factor
ABSTRACT Verbal abuse in the workplace represents a costly problem for human resource management, with implications for staff productivity and retention. Nurses are a profession exposed to extremely high levels of verbal abuse, particularly from...
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Family Violence Prevention Using Workplaces as Sites of Intervention
ABSTRACT Family or domestic violence is a major social issue affecting many Australian women. Since the 1970s, women's refuges have led the movement to bring about change in relation to this form of violence against women and children, and more...
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Vol. 15, No. 1, June

Building Organisational Commitment to Counteract Brain Drain from Southern Hemisphere Accountancy Firms
ABSTRACT With countries increasingly thinking like organisations as they recruit and retain global talent, it is posited that High Commitment Management (HCM) Human Resource Management (HRM) systems could be applied to help stem the brain drain,...
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Perceived Organisational Justice as a Predictor of Employees' Motivation to Participate in Training
ABSTRACT Employees' training motivation arising from their judgements of justice can be a critical asset that a business has for gaining a sustained competitive advantage over rivals. This study sought to examine the effect of three (distributive,...
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Satisfaction and Perceived Productivity When Professionals Work from Home
ABSTRACT Despite increased interest in work from home (WFH) options, WFH is relatively rare. To understand how employers can better assist professional employees to WFH, this study examined the influence of four factors on WFH outcomes for experienced...
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Transfer of Human Resource Practices from German Multinational Enterprises to Asian Subsidiaries
ABSTRACT There are three Human Resource Management related issues that have attracted considerable interest in the international management literature. These three research issues deal with 1) human resource practice transfers, with 2) relational...
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Violations of the Psychological Contract: Experiences of a Group of Casual Workers
ABSTRACT The escalating casualisation of the Australian workforce appears to be accompanied by increasing worker resentment of the employment relationship. This paper examines the extent of psychological contract violations perceived by casual workers....
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Vol. 14, No. 2, December

Bullying in the Workplace: A Proposed Model for Understanding the Psychological Harassment Process
ABSTRACT Because different studies suggest that psychological harassment represents a great threat to most workers, it has received considerable and growing interest across the world and has emerged as a new field of study in Europe, Australia,...
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Cultural Intelligence: Put It (High) on the Asian HRM Agenda
ABSTRACT HRM practitioners have long understood how important it is that managers, especially senior ones, have the ability to deal with the cultural milieu, both national and organisational, in which they operate. In relation to expatriates, for...
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Optimism: The Significance of Individual Contribution and Perception
ABSTRACT Authors from multiple disciplines have discussed the importance of personality attributes and the effect these attributes have on group experiences and the overlying impact of personality on organisational performance. A total of 166 five-person...
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The Psychological Contract and Job Satisfaction: Experiences of a Group of Casual Workers
ABSTRACT Recent changes to the Australian workforce raise questions about the impact of casualisation on employees. This study explored the effects of casual employment on a group of university students using the psychological contract as an interpretative...
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Implementation and Consumption of HRM: Stakeholder Differences
ABSTRACT A high proportion of research into the HRM function relies on data obtained from managers alone, usually HRM managers. This study uses both managers' and employees' evaluations of the importance and the effectiveness of the HRM function...
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Strategic Human Resource Management: Determinants of Fit
ABSTRACT Previous research suggests that firms can gain sustainable competitive advantage through strategically managing their human resources, operationally exercised as strategic human resource management (SHRM). However, it remains unclear about...
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Vol. 14, No. 1, July

High End HRD: The Civil Defense Academy of Singapore
ABSTRACT Substantial increases in global terrorism, major criminal activities, and natural disasters have highlighted the need for organisations to prepare for and manage crises. Consequently, organisations are now compelled to adopt human capital...
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Exploring the Antecedents and Outcomes of Career Development Initiatives: Empirical Evidence from Singaporean Employees
Abstract The notion of empowering human capital to onset creativity, entrepreneurial spirit, and innovation through planning the careers of institutional members using HRM policies and practices to develop different mindsets, skills and competencies...
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Employability and Traits of Singaporean Workers
Abstract Lifelong employability is an aspiration of many employees of knowledge societies. These expectations are held in labour markets that have been shaped by advancing technology and rapidly developing information systems that compel changes...
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The HRM of Japanese Firms in the Days to Come of Global Competition
Abstract Until the 1980s, Japanese firms succeeded with people oriented HRM in favourable business surroundings, but during the 1990s, in contexts of intense global competition, Japanese organisations changed their HRM systems to performance oriented....
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Developing Human Capital in Small Firms: A Conceptual Framework for Analysing the Effects of Managers on Employee Learning
Abstract Workplace learning literature recognises the significant role of informal learning in developing human capital and the role that managers should play to foster the learning of staff. However, few studies have been conducted that explore...
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