Management Review

Articles from Vol. 87, No. 4, April

A Few Good Employees
The tough job of recruitment is simplified with screening and evaluation software. In a tight labor market, it's not the job hunt that's hard. Finding someone to hire is the difficult part. The reasons are plentiful, even if the job candidates aren't:...
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Are You Managing Your Relationships?
If not, you may fail to sustain your competitive advantages, build long-term customer loyalty and get (and stay) on the fast track. At the end of the day, a company's only sustainable competitive advantage is its relationships with customers, business...
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Attracting the Best Minds
In the emerging knowledge economy, corporate cultures with three attributes will attract and keep top talent. Billionaire financier George Soros correctly states that a global economy is characterized not only by the free movement of goods and services,...
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Bribery: The New Global Outlaw
With the signing of an international anti-bribery treaty, companies in industrial nations have been forewarned to clean up their act, or else. In 1987, an ambitious politician, Dr. Leila I. Takla, joined the Egyptian Parliament and set up a company...
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Caught in the Middle
Conflicting and capricious regulations pose a big problem for businesses, often leaving them in no-win situations. Too often, government regulations pose dilemmas that leave companies between the proverbial rock and a hard place. They may be fined by...
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Cultivating the Power of Community
Dan Hanson lets us know early in his book, Cultivating Common Ground, what he thinks of the countless hours and dollars that have been spent on management programs in recent years. "In our efforts to bring teamwork into the workplace, we were interfering...
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Docs Yawn at Women's Work
Most major studies of women's health ignore the work environment as an issue, according to Dr. Ellen Silbergeld of the University of Maryland Medical School, Baltimore, who participated in the Women's Health in the Workplace Survey, commissioned by The...
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It's a Family Matter
For better or for worse, but not for lunch....This may sound a bit odd, but increasing numbers of working people are entering retirement. Whether it's due to downsizing, buyouts, personal choice or sheer demographics, the volume of people facing a dramatic...
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Managing Money in a Volatile World Market
The world is a more unpredictable place than ever before. Is investing your money in the global financial market a riskier proposition, too? Ever since "Black Monday" in 1987, investors in the United States have been vigilantly guarding their financial...
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Networking Your Knowledge
It's all in the knowing - and the getting. A knowledge network allows your employees to access the company's collective information. Many companies want to become knowledge-enabled organizations to ensure that all employees are able to locate, access...
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Out of Time
There's a Zen story about a man who dreams he's a butterfly. Upon awakening, he wonders: Am I a man who dreams he's a butterfly, or a butterfly who now dreams he's a man? I often wake up disoriented, too. The other day I dreamt I was Tony the Tiger....
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Selling in a Bundled World
The crucial phrase in sales today is "selling in a bundled environment." The salesperson is becoming a "one,stop shop" for all of a company s products. The age-old era of product specialization may be ending, and a new age of product diversification...
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The Future of Retirement
What lies ahead for baby boomers, businesses and society as this formidable group reaches retirement age? The boomtown of tomorrow isn't a place on a map. It's the retirement of the baby boom generation. As this group, some 76 million strong, begins...
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Too Good to Be True?
In today's marketplace, judging the truthfulness of job applicants requires extra time and effort. The candidate on the other side of your desk couldn't seem more perfect. Her resume shows the right degree from a top school, and her work background...
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Treatment vs. Termination
Substance abuse has a devastating effect in the workplace, costing U.S. companies billions of dollars a year. While most employers acknowledge that treatment works, nearly 30 percent immediately terminate employees who display alcohol- or drug-related...
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U.S. Business Blinks at the Euro
Preparing for the single currency in Europe could mean new opportunities for U.S. companies. The European Community is about to embark on a journey to a brave new world - or rather, a brave new currency. With the introduction of the euro set for next...
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Waiting for Souffle
Funny what a little aerated egg whites, chocolate and cream can do. I read the other day that a New York chef is able to bring perfect, hot chocolate souffles to the table only a few minutes after his customers order them. This is the culinary equivalent...
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Where Have All the Workers Gone?
You've restructured, reengineered and reorganized. You've downsized, resized and rightsized. You've acquired, merged and divested. Your company is poised for the millennium, but one problem remains: Where are you going to find people to do the work?...
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Who Gets the Last Laugh?
A legal contract is no joke, but sometimes a "joke" is a contract. When I was a teenager (yes, your author was once a teenager), a group of us watched as a daredevil pal, on a dare, went up to a bank teller with a note. On one side was written, "Give...
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