Records Management Quarterly

Articles from Vol. 27, No. 4, October

Faxing by Computer
Facsimile (fax) is a major asset in the office automation toolbox used to speed business communications and thus provides a competitive advantage. The use of this technology to send text and image data quickly across phone lines to distant locations...
Information Needs for Management Decision-Making
Managers today must make decisions in highly complex, competitive and dynamic environments. This makes effective decision-making more difficult as well as more critical than in the past. Research has found that managers frequently plan, solve problems...
ISO 9000: An Opportunity for Records Management Professionals
As records management professionals, we must constantly look for opportunities to increase our abilities. In so doing, we enhance our own positions, enhance the records management profession as a whole, and increase our contributions to the companies...
Lessons Learned
A newly-retired veteran shares some lessons learned--most of them the hard way--from twenty plus years in the world of records management. Something happens to you when you turn fifty. First of all, you become a cliche. You realize there is no turning...
Looking for "Excellence in Records Management." (Perspectives) (Column)
"So, Mike, just what is excellence in records management; how would you know it if you were looking at it?" My presentation on professional responsibility for our local ARMA International chapter prompted a question I could never have anticipated. For...
Moving the City of Charleston's Archives and Records Center
Moving a records center is a trying experience under the best of circumstances. Under less than the best of circumstances, it can be awful. Planning is the key, but even so, anticipating everything is almost impossible. Unplanned for events will occur....
Recordkeeping Requirements to Promote Public Interests - a Balance between Government Needs and Burdens
NOTICE: This article contains information related to sensitive and important legal issues. No section of this article should be construed as providing legal advice. All legal decisions related to records and information management should be reviewed...
Safety Considerations in Designing Accommodations for Information Systems
Traditional offices were based on paper systems with pens and typewriters to provide the written words, and telephones to aid with spoken communications. Safety of the information depended simply on locking the paper-borne data away in desks, filing...
The Globalization of Records Management Programs in Multinational Corporations
This article addresses a subject never before considered in the professional literature of records management: the globalization of records management programs in multinational business corporations. We will consider the forces driving and retarding...
The Quest for the Lost Record: A Records Management Myth
Last Christmas I received a service award at work along with everyone else who had been with our agency for five years or more. As the Executive Director presented the plaques, he complimented the recipients individually by mentioning something unique...