Records Management Quarterly

Articles from Vol. 32, No. 1, January

Business Politics for the Records Manager and Archivist
The ability to understand and negotiate business politics (a.k.a. corporate, organizational and office politics) is a critically important skill for employees. In a study of 1,000 people who were fired from 35 different types of jobs, 75% reported deficiencies...
Can Records Managers Be "Automated"?
Will 21st century records managers simply become automated robots that efficiently receive and store electronic documents in computer-based information archives? Will there be any need for records managers when document users can search "data warehouses"...
Change Is Here! What Are We Doing about It?
In his January 1976 Records Management Quarterly article, "Libraries, Records Management and Data Processing," Dr. T.J. Vander Noot, President of Group Five Consulting, wrote: "Thinking and working on the problem of information handling for the last...
Law and Information Management: Facing the 21st Century
As the 21st century looms on the horizon, records management, like many other fields, faces new challenges which approach rapidly and in great numbers. Records management's relationship to the law and the legal system is undoubtedly one area where those...
Megatrends in Records Management
In 1982, John Naisbitt wrote a book entitled Megatrends: Ten New Directions Transforming Our Lives. 1 This best-selling book identified the ten most important "paradigm shifts" transforming American society. The word paradigm is defined as a "pattern,...
Records Management Returns to the Departments: A Suggestion for the Next Century
Records managers have long struggled with the paradox that, while records management is obviously very important to the effectiveness of any organization, it has such a modest status. Not long ago, as this anomaly churned in the subconscious recesses...
"Through a Glass Darkly": Ethics and Information Technology
"God isn't compatible with machinery and scientific medicine and universal happiness. ... Our civilization has chosen machinery and medicine and happiness." Aldous Huxley Brave New World (1946) When Aldous Huxley penned these ominous words about our...
Why Become a CRM?
Records managers are generally busy people. The world they cope with is increasingly complex, and the technology to deal with that complexity becomes more complicated with each passing day. Add the current trend to "right-size" organizations, the ever-present...
Why Records Are Important in the Information Age
In this article I am concerned with five closely related issues. First, I discuss how we need to approach the definition of records, which I perceive to be the main business of records professionals. For records managers and archivists who believe that...