Records Management Quarterly

Articles from Vol. 26, No. 2, April

EIM Support Frameworks, a Statewide Perspective
This article focuses on the New Jersey State government's view of electronic image management (EIM) as an information resource management tool, and the efforts that New Jersey has made to foster and support the use of this tool. The discussion touches...
Know Your Merchandise: The Records Management Inventory
"Know your merchandise"--the secret to successful customer relations. For the Information Resource Manager, knowing the merchandise means knowing the use and purpose of each record series and its business and legal values. This knowledge, gained through...
Legal Requirements for Records Prepared for Internal Investigations and Audits
NOTICE: This article contains information related to sensitive and important legal issues. No section of this article should be construed as providing legal advice. All legal decisions related to records and information management should be reviewed...
Outsourcing High Tech Services
The use of information technology is increasing in most companies and industries creating a growing item in budgets that seems to be a black hole down which dollars continually flow while producing results that are difficult to quantify. The assumption...
Planners and Firefighters: A Records Management Synthesis
All of us have learned about the eventual failure of managerial fire fighters. Rather than developing ways of improving long-term productivity or boosting employee morale, these crisis experts spend their own energy and time--not to mention the time...
Precautions and Safe Practices for Records Storage Systems
This article discusses numerous safety precautions for records storage shelving and rack systems. First, the author addresses common causes of tipping accidents in such systems, and gives an anecdotal account of one such incident to highlight the very...
The Bankruptcy of Records Retention Schedules
Traditional records retention programs no longer provide value or protection to Corporate America. Migration of the administrative infrastructure to functional work groups, expanding utilization of information technologies and communication networks,...
The Importance of Theory and Research to Records and Information Management
Clearly, all practitioners in records and information management are interested in improving the field's current conditions and future prospects, both as a professional and an intellectual discipline. Since part of the definition of a profession is...
The Measurement of Work
This article explores reasons why people resist measurement, especially measurement of individual work outputs. Most Organizations possess a lot of statistical data, collected at some expense but not used, or used for purposes for which it is unsuitable....