Training & Development

Articles from Vol. 48, No. 2, February

An Exercise in Managing Change
SOME PEOPLE EMBRACE CHANGE; OTHERS SHUN IT. USE THIS SIMPLE TOOL TO HELP EMPLOYEES MANAGE THEIR INDIVIDUAL REACTIONS TO ORGANIZATIONAL CHANGE. Today, no company can afford the status quo. The companies that thrive are those that thoughtfully embrace...
Auditing Your Needs Assessments
The needs-assessment process is basic, simple, and rational. But many trainers and businesspeople are confused about what a needs assessment is and how to do one. That may be because many organizations are taking the wrong approach to needs assessment....
Getting Training Started on the Right Foot
Trainers and consultants often find themselves in front of large and small groups of unfamiliar faces. In many cases, trainees are unfamiliar with each other, as well. Group members are feeling the initial anxiety and sense of expectation that comes...
How to Develop a Training Simulation
TRAINING SIMULATIONS CAN MAKE ON-THE-JOB LEARNING FASTER AND SAFER BY PROVIDING HANDS-ON EXPERIENCE AND CONTROLLED ENVIRONMENTS. HERE ARE SOME TIPS FOR ASSESSING THE COSTS AND DESIGNING AN EFFECTIVE SIMULATION. There are some things people just can't...
Is Diversity Training Necessary?
For the most part, respondents to November's "FaxForum" survey support diversity-training programs. But only for the most part. Seventy-nine percent of respondents said they believe diversity training is necessary. Twenty-two percent said it is not necessary,...
Mapping Your Organization
WHAT DOES THE STRUCTURE OF YOUR ORGANIZATION REALLY LOOK LIKE? AND WHAT ARE THE IMPLICATIONS FOR CHANGE? AN EXERCISE WITH TINKERTOY BUILDING BLOCKS MIGHT ANSWER THOSE QUESTIONS. We had invited senior-level executives of a retail organization to preview...
One on One
WHEN ONE OF YOUR COMPANY'S BEST AND BRIGHTEST FALLS SHORT OF THE MARK, WHAT DO YOU DO? EXECUTIVE COACHING MAY BE THE KEY TO SALVAGING A STAR PLAYER WHOSE CARRER IS IN TROUBLE. Jim Wilson is senior vice-president of sales for a major manufacturing company....
Take Care When Classifying Workers
Attention training consultants: If you rely on independent contractors to deliver training, make sure you carefully document their employment status. Otherwise, you could wind up playing an expensive game of 20 questions with the IRS. Frederick Gilbert,...
The Feminization of Leadership?
IN THE WORKPLACE, WOMEN AND MEN CAN MELD THEIR UNIQUE STYLES OF LEADERSHIP TO MAXIMIZE THEIR STRENGTHS AND MINIMIZE THEIR WEAKNESSES. Both demographically and conceptually, business appears to be undergoing a feminization of leadership. More women...
When the Ties That Bind Break
OUT WITH THE OLD PSYCHOLOGICAL CONTRACT. IN WITH THE NEW NONDEPENDENT TRUST. ACCORDING TO WILLIAM MORIN, IT'S TIME FOR EMPLOYERS AND EMPLOYEES TO BUILD A BOND BASED ON HONESTY AND RESPECT, INSTEAD OF FRAGILE PROMISES. The employer/employee contract...