Reference & User Services Quarterly

Articles from Vol. 45, No. 1, Fall

A New Visual Communication Concern for Librarianship: Messages Articulated through Reference Web Photographs
This study examines library Web site photographs depicting reference professional-user interactions. The researchers retrieved 150 digital photographs from public, academic, and special library Web sites and analyzed them using visual content analysis...
Best Free Reference Web Sites: Seventh Annual List
Welcome to the seventh annual Best Free Reference Web Sites list. In 1998, the Machine-Assisted Reference Section (MARS) of RUSA appointed an ad hoc task force to develop a method of recognizing outstanding reference Web sites. The task force became...
Finding United States Historical Images in Print and Online
Initiatives like the Library of Congress American Memory Project have created virtual museums that enable users to learn about prominent Americans, important events of the past, the natural and built environment, and the daily life of average Americans....
Human Rights and Librarians
Each December 10 as the world celebrates Human Rights Day--the anniversary of the adoption of the Universal Declaration of Human Rights in 1948--the world community builds solidarity and a unified vision. In this column we 1) describe the need for...
I Can't Tell You What I Want, but I'll Know It When I See It: Terminological Disconnects in Digital Image Reference
In mediating between image collections and image information needs, visual resource professionals--stock image and footage experts, slide librarians, video and film archivists, museum librarians and curators, and so forth--have traditionally assisted...
If I Ask, Will They Answer? Evaluating Public Library Reference Service to Gay and Lesbian Youth
For gay and lesbian youth, the public library can be a key resource for information about emerging and often-confusing sexual feelings. A good reference librarian can mean the difference between the youth fleeing the library or considering the library...
Mark Page, Finder of Lost Books, In: The Mystery That Wasn't There
As readers' advisors and reference librarians know, library users don't always have their citation information correct when they come seeking help at the desk. Readers can be particularly difficult when they come in looking for "that book with the...
The Principle of Compound Media
Much of this issue of Reference & User Services Quarterly is dedicated to digital images and their role in reference and user services. In "The Alert Collector," guest columnist Eric Novotny explores the processes of locating historical images....
Trends in Reference and Public Services Librarianship and the Role of RUSA: Part One
In December 2004 and May 2005, I served as a guest lecturer for graduate students enrolled in LIS504: Reference and Information Services, a virtual course on basic reference offered by the Graduate School of Library and Information Science at the University...
Visual Images and Information Literacy
In the Fall 2004 "From the Editors" column, Reference & User Services Quarterly editors Danny P. Wallace and Connie Van Fleet issued a call for manuscripts addressing issues raised by incorporating digital image archives into library services....