Reference & User Services Quarterly

Articles from Vol. 40, No. 2, Winter

AccessScience @ McGraw-Hill: The McGraw-Hill Encyclopedia of Science and Technology on the Web
AccessScience @ McGraw-Hill: The McGraw-Hill Encyclopedia of Science and Technology on the Web. New York: McGraw-Hill, 2000. www. AccessScience.com. Requirements: Any Web browser version 4 or higher that supports cookies and Javascript. Scope:...
Daily Life through History (CD-ROM)
Daily Life Through History (CD-ROM). Westport, Conn.: Greenwood, 2000. Price: $395 single user; Networked use requires $395 plus $100 (2-10 users), $200 (11-20 users), $300 (21-30 users), for more than 30 users price is negotiated. (ISBN 0-313-31367-9)....
Guidelines for Information Services
Libraries have an inherent obligation to provide information service to support the educational, recreational, personal, and economic endeavors of the members of their respective communities, as appropriate to the libraries' individual missions. Information...
Guidelines for Medical, Legal, and Business Responses at General Reference Desks
1.0 Introduction Library users need information in order to make decisions. They have a right to gain access to any published information available in library collections. Staff is responsible for providing complete and accurate responses to users'...
Has the Internet Changed Anything in Reference?
The Library Visit Study, Phase 2 Phase 2 of the Library Visit study examines 161 user accounts of what happened when users asked a reference question in a public or academic library of their choice between fall 1998 and spring 2000. Although the...
Measuring the Accessibility of Public Library Home Pages
The home pages of Hennen's one hundred great American public libraries were evaluated for accessibility by people with disabilities. Library selection was based on HAPLR (Hennen's American Public Library Rating) Index Scores. Of the one hundred libraries,...
Recent Reference Sources in Islam
Building a Core Collection Although Islam is one of the fastest growing religions in the United States, many Americans know little about their Muslim neighbors. This lack of knowledge about one of the world's major religions has contributed to serious...
Reference & User Services Quarterly and the Public Service Paradigm
What is the purpose of a scholarly journal in a professional field? A previous editorial attempted to define the domain of reference and user services as a point of departure for understanding the scope of Reference & User Services Quarterly.[1]...
Service Integration and Libraries
Will 2-1-1 be the Catalyst for Renewal? Libraries often provide important services for community agencies seeking to achieve service integration. Defined as the process by which educational, health, and social services are delivered to improve outcomes...
Sources Received but Not Reviewed
Reference Books BFI Film and Television Handbook 2000. Ed. by Eddie Dyja. Bloomington: Indiana Univ. Pr., 2000. 420p. $35 (ISBN 0-85170-764-5). Colossians, 1-2 Thessalonians, 1-2 Timothy, Titus, Philemon. Ed. by Peter Gorday. Ancient Christian...
Talking with Readers
A Competency Based Approach to Readers' Advisory Service It is particularly fitting that this new column begins with an article from Duncan Smith. As a conceptualizer, writer, and trainer in the area of readers' advisory services, Smith has become...
The Effects of Life Satisfaction and Job Satisfaction on Reference Librarians and Their Work
Job satisfaction at the reference desk is an important consideration. It not only affects quality of life and the overall level of life satisfaction experienced by the reference staff; it also affects reference work. Satisfied employees maintain attitudes...
The Invisible Web
Navigating the Web outside Traditional Search Engines You've heard the pitch about how big the Web is--some 380 million pages and counting. But did you know that there is a virtual treasure trove of information that is not visible through the traditional...
Time to Turn the Page
Library Education for Readers' Advisory Services Readers' advisory service is a major focus of public libraries. In their book Readers' Advisory Service in the Public Library, Saricks and Brown defined readers' advisory service as a "patron-oriented...
Women Artists on Disc
Women Artists on Disc. Thorndike, Maine: Macmillan Reference, 2000. Price: $995 (ISBN 0-7838-0090-8). www.mlr.com. Requirements: IBM PC or compatible (386 or higher recommended); 4 MB RAM for Windows 3.1, 8 MB RAM for Windows 95; CD-ROM Drive and...