International Journal of Business and Management Science

Articles

Vol. 5, No. 2, December

Ethics in Publication: To Be Practiced or Not to Be
INTRODUCTION Recent development of ethics in academic publication has created better avenue for authors and researchers than of before. An author can write an article individually or as a member of a research team. A postgraduate student who intends...
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Ensuring Sustainability: A Preliminary Study of Environmental Management Accounting in Malaysia
INTRODUCTION Societies are increasingly becoming more concerned with environmental matters. Unless certain steps are taken to address such concerns, this changing view on environmental issues may well be a significant threat to the continued existence...
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Young Consumer's Perception on Foreign Made Fast Moving Consumer Goods: The Role of Religiosity, Spirituality and Animosity
INTRODUCTION Religions around the world are believed to have sets of laws and rules that impact on consumer's behavior ritualistically and symbolically. In fact religion not only refers to a belief biding the spirituality of human to a supernatural...
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Store Choice and Store Loyalty: An Investigation on Shopper's Behaviour towards Organized versus Unorganized Retail Stores
INTRODUCTION Retailing is one of the pillars of the economy in India and accounts for 10 percent of GDP (Chatterjee, 2009). This sector has become one of India's fastest growing sectors with a 5 percent compounded annual growth rate. India's huge...
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Vietnamese Firms' Possibility of Obtaining Credit and Capital Structure
INTRODUCTION Access to loans is a consideration not only for firms in Vietnam but also for those in advanced and industrialized economies. From the analysis of access to bank loan, do firms with bank loan or without bank loan have different characteristics...
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Vol. 5, No. 1, July

Leadership as Situational Factor on Personality-Performance Relationship: An Empirical Study of the Taiwan's Office Machinery Sales Force
INTRODUCTION Those responsible for personal selling in a company are commonly called salesmen, salespeople, or sales representatives. Within a company's sales management structure, they are responsible for creating business revenue. For a sales-oriented...
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Analysis of Labour Requirements in the Malaysian Services Sector
INTRODUCTION During the Ninth Malaysia Plan, 2006-2010, the services sector was the main contributor to the Malaysian economic growth and expanded at the rate of 6.8 percent annually. Contribution of this sector to Gross Domestic Product (GDP) increased...
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The Pre-Development Process Implementation of Product Innovation: A Malaysian Food and Beverage Manufacturing SMEs Survey
INTRODUCTION The current competitive market is characterized by intense domestic and global competition, constant changes in consumer demand, and rapid technology development. This scenario has made existing product quickly obsolete because the...
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The Influence of Up Line Support on Change Success in Malaysian Health Care Products Direct Selling Industry
INTRODUCTION Change has become the driving force for perpetual future success and growth of most organizations in the world, and change success is now being treated as a major agenda by most of them. Like any other organizations, sales organizations...
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Exploring Usefulness of CRM and IT in Malaysian Hospitality Industry: A Qualitative Approach
INTRODUCTION The hospitality industry is based on those businesses, which leads to profitability only because of their customer service, customer loyalty and customer satisfaction. Like other industries this industry hand also deviated from its...
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Vol. 4, No. 1, 2011

The Influence of Fairness on Channel Member Relationship Satisfaction: A Case of Malaysian Car Dealers
Abstract:Undeniably, buyer-supplier relationship has become an important issue in today's business-to-business environment. In business-to-business, dealers or marketing channels are increasingly emphasising relationships they have with their suppliers....
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Standardized Acceptance Factor Average (SAFA): Conceptual Framework
Abstract:This paper discusses the SAFA framework that facilitates the process of decision making - acceptance or rejection of an article for possible publication. Generally, such decision is made based on the reviewers' opinion in a complex way which...
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Enhancing Ethics at Workplace through Emotional Intelligence: An Exploratory Study on Business Organizations in India
Abstract:Emotional intelligence is gaining prevalence in all the walks of personal and professional lives of individual as well as the organizations. With the increasing demands of the world of work, these tiny clusters of abilities and aptitudes help...
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A Cross-Cultural Insight into the Competency-Mix of SME Entrepreneurs in Australia and Malaysia
Abstract: This paper attempts to unearth the competency-mix required by entrepreneurs in Australia and Malaysia in order to sustain their ventures. Based on this premise, the present study aims to identify, validate, and compare the competencies perceived...
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The Significant Effect of Information Sharing and Strategic Supplier Partnership on Supplier Performance
Abstract:This article explores the importance of incorporating supply chain management (SCM) in Malaysian manufacturing industry. The paper investigates the influences of two important key ingredients of SCM namely 'information sharing between SCM partners'...
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Vol. 4, No. 1, July

Standardized Acceptance Factor Average (SAFA): Conceptual Framework
INTRODUCTION The review process is the most common way to make a decision on publishing an academic article. Generally, this decision is made by a chief editor based on two or more double blind reviews. An editor rarely uses an open or non-blind...
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The Influence of Fairness on Channel Member Relationship Satisfaction: A Case of Malaysian Car Dealers
INTRODUCTION The topic of relationship marketing has increasingly attracted interest in academic marketing research as well as in practice. In recent years, a growing number of companies particularly in business-to-business have invested considerable...
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A Cross-Cultural Insight into the Competency-Mix of SME Entrepreneurs in Australia and Malaysia
INTRODUCTION Recent developments in research on entrepreneurship have seen increased attention given to small and medium-sized enterprises (SMEs), largely due to the recognition that SMEs play a significant role in economic development in developed...
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Enhancing Ethics at Workplace through Emotional Intelligence: An Exploratory Study on Business Organizations in India
INTRODUCTION India's reputation has swung from that of a land of great opportunity to that of a country with an uncertain future. At the beginning of the 21st century, the image of the country as the largest democracy and the emerging global power...
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The Significant Effect of Information Sharing and Strategic Supplier Partnership on Supplier Performance
INTRODUCTION Intense global competition and challenges have prompted many manufacturing companies to be more involved in how their suppliers and customers do business. They need to have more emphasis on manufacturing processes that have impact on...
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Vol. 3, No. 2, December

Foreword from the Special Issue Editors Volume 3 Number 2, 2010
International Journal of Business and Management Science (IJBMS) aims to explore and expand knowledge on business and management issues. Business Complexity and Performance Management are the two major key research areas out of many in the 21st century....
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The Effects of SRM Capability on Supply Management Performance
INTRODUCTION The multidimensionality of supply management is derived from the history of the Porter's value chain (1985) arguments, where supply management was defined to be a support activity with several interfaces with primary activities such...
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Adoption of Biometric Technology in Online Applications
INTRODUCTION Internet has become a common platform for users to conduct various activities or tasks. Many applications can be performed online, such as, purchasing of goods and services (e.g., airline ticket booking, searching for information, transacting...
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The Impact of Supply Chain Operational Capabilities on Business Performance of Small and Medium Enterprises in Malaysia: A Preliminary Analysis
INTRODUCTION The Malaysian Government appreciates the importance of small and medium-sized enterprises (SMEs) to the development of the Malaysian economy. A number of agencies--for example, the Small and Medium Enterprise Corporation (SME Corp),...
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The Adoption of Online Banking in Malaysia: An Empirical Analysis
INTRODUCTION The advancement of technology especially the internet has changed the way how organizations conduct their business. Nowhere has the revolution of internet been more apparent than in the banking and financial services industry. Gone...
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Manufacturing Performance Evaluation Tool for Malaysian Automotive Small and Medium-Sized Enterprises
INTRODUCTION The globalization of markets, growing inter-diffusion of economies, and increased inter-dependence of economic agents are reshaping national and international competitive environment and economic performance (Ghobadian and Gallear,...
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Integrated Vendor-Buyer Production and Inventory Policy: A Critical Review
INTRODUCTION Fierce market competition nowadays has driven every company to seek better methods in optimizing their operational activities to achieve a higher level of customer satisfaction while at the same time to gain maximum profit. Simply relying...
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An Exploratory Study on Leadership in a Semiconductor Manufacturing Firm's Performance
INTRODUCTION According to Ugboro and Obeng (2000), the long-term survival of many manufacturing and service organizations is considered to be inextricably linked to the ability of these organizations to produce goods and services that meet or exceed...
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A Framework for Human Resource Management in the Knowledge Economy: Building Intellectual Capital and Innovative Capability
INTRODUCTION Over the years, the business environment has grown increasingly complex and characterized by rapid technological advancements. Innovation is the critical enabler for organizational value creation and sustainable competitive advantage,...
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Vol. 3, No. 1, July

HRM Effectiveness within the Role of HRM Department at the Large Companies in Malaysia
Keywords: Role of the HRM department, HRM effectiveness, HRM, Malaysia INTRODUCTION The field of human resource management (HRM) is in transition. The linkage between HRM and firm performance has dominated much of the debate within the HRM literature...
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The Relationship between Internal Marketing and Implementation of Strategic Orientations in Malaysian Service Industry
INTRODUCTION Successful implementation of strategy requires cooperation of all players in the company (Crittenden, 1991). If manufacturing does not talk with research and development, research and development does not talk with marketing, marketing...
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Bank-Specific, Industry-Specific and Macroeconomic Determinants of African Islamic Banks' Profitability
INTRODUCTION Islamic finance is gaining universal acceptance all over the world and is nowadays regarded as a serious competitor to "conventional finance". During the last three decades, Islamic banking matured into a viable alternative model of...
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Moderating Effect of Government Policy on Entrepreneurship and Growth Performance of Small-Medium Enterprises in Cambodia
INTRODUCTION Small and Medium Enterprise (SME) sector development is one of the recent key issues in developing countries (Davidsson, 2004; Gibb and Ritchie, 1982). As a developing country, the development of SME sector in Cambodia is important....
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Modeling Customer Perceived Service Quality for Electricity Supply in South Haryana
INTRODUCTION It goes without saying that in present scenario electricity industry has emerged as the most significant one in the Indian economy. Electricity, apart from a critical input for agricultural and manufacturing sector, is being largely...
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Understanding Corporate Social Responsibility with the Integration of Supply Chain Management in Outdoor Apparel Manufacturers in North America and Australia
INTRODUCTION Apparel manufacturers and retailers often face a number of challenging issues relating to the sustainability of their businesses, including: the assurance of fair standards of pay and equitable working conditions within their supply...
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Vol. 3, No. 2, 2010

Foreword from the Special Issue Editors Volume 3 Number 2, 2010
International Journal of Business and Management Science (IJBMS) aims to explore and expand knowledge on business and management issues. Business Complexity and Performance Management are the two major key research areas out of many in the 21st century....
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The Impact of Supply Chain Operational Capabilities on Business Performance of Small and Medium Enterprises in Malaysia: A Preliminary Analysis
Abstract: This study determines the underlying determinants of supply chain operational capabilities (SCOC) and empirically tests a framework that can be used to identify the relationship among those determinants and business performance with special...
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The Effects of SRM Capability on Supply Management Performance
Abstract: Supplier relationship management (SRM) connects the firm's supply organization to the external supplier network. Firms aim to increase firm competitiveness by exploiting the synergy of mutual business activities with the suppliers. To increase...
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Adoption of Biometric Technology in Online Applications
Abstract: This paper aims to determine the factors that influence the users' intention to use biometric technology in online applications. A questionnaire survey was conducted among internet users in Malaysia. Results demonstrate that the highest predictive...
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The Adoption of Online Banking in Malaysia: An Empirical Analysis
Abstract: Although millions of dollars have been spent in developing online banking infrastructures, findings revealed that consumers have yet to adopt the systems in spite of their availability and convenience. As such, the paper aims to investigate...
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Manufacturing Performance Evaluation Tool for Malaysian Automotive Small and Medium-Sized Enterprises
Abstract: This study is aimed to develop a manufacturing performance evaluation tool for Malaysian automotive SMEs. The performance criteria were identified and adapted from literature study. A survey was conducted to Malaysia automotive SMEs in matching...
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Integrated Vendor-Buyer Production and Inventory Policy: A Critical Review
Abstract: Tough competition in the current global economy has been forcing vendors to collaborate with buyers in managing their material flows to achieve a higher level of customer satisfaction. Integrated production and inventory policies between vendors...
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An Exploratory Study on Leadership in a Semiconductor Manufacturing Firm's Performance
Abstract: Top management leadership is considered one of the most important principles of TQM due to its assumed relationship with customer satisfaction. However, the evidence for which TQM factors like leadership contributes most to the improved organizational...
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A Framework for Human Resource Management in the Knowledge Economy: Building Intellectual Capital and Innovative Capability
Abstract: The business environment is experiencing rapid advancements in technology which are driven by firms' capacity to innovate. Firms depend on their innovative capabilities to gain competitive advantage. Innovation is driven by knowledge in organizations,...
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Vol. 3, No. 1, 2010

HRM Effectiveness within the Role of HRM Department at the Large Companies in Malaysia
Abstract:This study examines the relationship between the role of the HRM department (strategic partner, change agent, employee champion, and administrative expert) and HRM effectiveness among large firms (i.e., manufacturing firms that have 150 or more...
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The Relationship between Internal Marketing and Implementation of Strategic Orientations in Malaysian Service Industry
Abstract:The purpose of this study is to assess the influence of internal marketing on job satisfaction and organizational commitment. Furthermore, it examines the relationship between job satisfaction, organizational commitment and implementation of...
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Bank-Specific, Industry-Specific and Macroeconomic Determinants of African Islamic Banks' Profitability
Abstract:This paper studies the effect of factors that contribute towards the profitability of Islamic banks in Africa over the period 1999-2009. Using panel data techniques, this study estimate several specifications to examine the impact of bank-specific...
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Moderating Effect of Government Policy on Entrepreneurship and Growth Performance of Small-Medium Enterprises in Cambodia
Abstract:The role of Small-Medium Enterprises has been recognized to be importance as an engine of growth and poverty alleviation through the creation of jobs and income for the people. The aims of this study are to examine the 'moderating effect of...
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Modeling Customer Perceived Service Quality for Electricity Supply in South Haryana
Abstract:Electricity industry is considered one of the most vital elements for the overall socio-economic development of a developing country such as India. In an open retail market condition for electricity, it is worth understanding the attitudes,...
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Understanding Corporate Social Responsibility with the Integration of Supply Chain Management in Outdoor Apparel Manufacturers in North America and Australia
Abstract:This paper investigates how supply chain management issues feature in the understandings of_corporate social responsibility (CSR) held by managers of outdoor apparel manufacturing firms and whether outdoor apparel manufacturing firms engage...
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Vol. 2, No. 2, December

The Art of Reviewing Journal Articles: Perfections and Limitations
INTRODUCTION In order to maintain quality in knowledge management, an evaluation of academic contents has been recognized as the best possible process till date. This evaluation process is commonly known as 'review' process (Figure 1). An efficient...
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The Main Antecedent of Customer Loyalty in Moroccan Banking Sector
INTRODUCTION In the contemporary milieu, customer loyalty poses one of the most important dilemmas that confront the Moroccan banking sector. Knowing that the loyal customers are the most important asset to a bank, business managers need to develop...
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Factors Affecting the Adoption of E-Commerce: A Study of the Textile Industry in Wujin, China
INTRODUCTION China is one of the fastest growing economies in the world. With the emergence of internet technologies, firms in China are now able to explore new market opportunities without being constraint by geographical locations. However, by...
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Repeated Prisoners' Dilemma with Local Interaction: A Simulation Model
INTRODUCTION There are many instances of economic behavior where the players engage in playing the same game of competition against many other players at the same time and sometimes repeatedly over finite or infinite periods of time. A genre of...
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Financial Liberalization and Banking Fragility within Tunisian Financial Sector
INTRODUCTION Since independence Tunisia engaged in developing a more efficient production system through several economic development plans. Until the mid 80's, the Tunisian economy was heavily state regulated affecting the financial system with...
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Corporate Corruption and Chaos: A Formal Recursive Model
INTRODUCTION The spread of corruption within a corporation is a serious and complex matter. This paper examines the issue, taking into account two key insights that are, if the reader will indulge us for a moment, easily conveyed by the following...
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TQM and Competitive Advantage: A Review and Research Agenda
INTRODUCTION Total Quality Management (TQM) is a management philosophy which focuses on continuous business improvement through company-wide employee participation and involvement with the fundamental objective of satisfying customers (Hill, 1991)....
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Vol. 2, No. 1, July

Determinants of the New Manufacturing Venture's Performance in Vietnam
INTRODUCTION Since Vietnam's economic reform program--officially called the "doi moi" ('renovation' in Vietnamese)--was launched in 1986, the Vietnamese economy has increasingly developed and experienced one of the prominent growths in the world....
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Assessing the Effect of Trust and Security Factors on Consumers' Willingness for Online Shopping among the Urban Moroccans
INTRODUCTION At a global level, e-commerce is growing at a tremendous pace and the online sales are expected to grow from 172 billion US Dollars in 2005 to about 329 billion US Dollars in 2010 (Johnson, 2005). In addition, the attitude of internet...
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Information and Marketing Competency of Malaysian Firms Exporting to Asian Markets
INTRODUCTION Malaysia's major trading partner among the Association of Southeast Asian Nations (ASEAN) is Singapore. On average, exports to Singapore accounted for more than 25 percent of Malaysia's total export of manufactured goods. Exports to...
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Relationship between the Full-Range Leadership and Insurance Salesperson's Job Satisfaction
INTRODUCTION Leadership is proven to have a significant impact on employee satisfaction that ultimately affects employees' performance and turnover intention (Kumara and Koichi, 1989; Savery, 1994; Arnold, Barling and Kelloway, 2001). This is applicable...
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Scenario Planning Approach to Strategic Management of Small Travel Business in Malaysia
INTRODUCTION In recent times, change has become an ultimate issue for organizational survival. To keep abreast with the latest in products, designs and innovations of competitors and incorporating a copycat strategy is not the recipe for long-term...
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Exploring the Relationship of Key Strategic Orientations towards Sustainable Organizational Performance
INTRODUCTION The present development in the world business market such as the issues of globalization, fierce competition and technology advancements suggests that manufacturing organisations in Malaysia need to have an ability to adjust and change...
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Vol. 2, No. 2, 2009

Repeated Prisoners' Dilemma with Local Interaction: A Simulation Model
Abstract:We study a simulation model of the prisoner's dilemma game played locally by agents situated on a two dimensional lattice. Agents interact simultaneously with players in its Von Neuman neighborhood (r = 1), behaving as one of the four of automata...
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Corporate Corruption and Chaos: A Formal Recursive Model
Abstract:This paper develops a formal model of organizational corruption in order to explore rigorously the dynamic implications of corporate culture. This formalism is especially important whenever feedback (i.e. recursive) mechanisms are at play, since...
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Factors Affecting the Adoption of E-Commerce: A Study of the Textile Industry in Wujin, China
Abstract:The purpose of this paper is to examine the factors that influence the adoption of e-commerce with emphasis on textile companies in WuJin, China. The factors are organizational readiness, innovation characteristics, government influence and...
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The Art of Reviewing Journal Articles: Perfections and Limitations
Abstract:The review process is an unavoidable part of publishing academic contents for assuring quality. The process is featured with artistic judgments and has many implications on the development of knowledge. Assisting an author for publication through...
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TQM and Competitive Advantage: A Review and Research Agenda
Abstract:The purpose of this paper is to develop a conceptual model that can be used in supporting the association between the many facets of total quality management (TQM) practices and its impact on competitive advantage. The theories of TQM and competitive...
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Financial Liberalization and Banking Fragility within Tunisian Financial Sector
Abstract:In this paper we assess and measure the effect of financial liberalization on the Tunisian bank's risk exposure. Our objective is to compute the probability of banking failure. Firstly, we analyze the financial liberalization process and the...
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The Main Antecedent of Customer Loyalty in Moroccan Banking Sector
Abstract:Loyal customers are always considered an asset for any business. The aim of this research is to examine the main antecedents of customer loyalty. Data were collected through a survey from Casablanca, Rabat, Tangier and Marrakech. The Pearson...
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Vol. 1, No. 2, December

Evaluation of SMEs Innovativeness Using Patent Stock Variables
Abstract:Patent stock is used as a proxy for firm's knowledge capital. It is supposed to be a useful indicator of firm's innovative capacity. However, past studies have relied on simple and incomplete patent counts to quantify an aspect of firm's knowledge...
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Learning to Be an Author of a Journal Article
A New Name and the Achievements At the outset of the editorial I would like to thank all of our authors and colleagues for their contribution and supports one way or another to complete this issue. IJBMS is completely managed through online services...
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The Strategic Supplier Partnership in a Supply Chain Management with Quality and Business Performance
INTRODUCTION Over the last decades, Malaysian manufacturing companies have embraced a wide variety of management programs to improve product value and to enhance business performance. In addition, the increase of competition, global economy and...
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The Grouping and Prioritizing of Driving Forces for ICT Adoption by Medical Practitioners: Do These Differ between Rural and Urban GPs in Australia?
INTRODUCTION Recent years have seen an extraordinary increase in the adoption and use of information and communications technology (ICT), both in large and, more particularly, small business. Galloway, Mochrie and Deakins (2004) suggest that the...
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Firm Characteristics and Access to Bank Loans: An Empirical Analysis of Manufacturing SMEs in China
INTRODUCTION Small and medium-sized enterprises (SMEs) have played an essential leadership role in recent economic development in China to meet various market needs as well as to create sizable number of jobs. However, it has been widely discussed...
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Critical Success Factors of TQM: Impact on Business Performance of Manufacturing Sector in Pakistan
INTRODUCTION There is no second opinion about the fact that most of the organizations have been unable to realize maximum benefits of TQM practices because of the flaws in their implementation approaches. Realization of maximum benefits of TQM practices...
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Training and Education Program as a Major Determinant of Quality Improvement in Malaysian Electrical and Electronics Industry
INTRODUCTION Business organizations worldwide have responded to the demands of an increasingly competitive and challenging global market. Therefore, the ever-increasing global nature of the business environment has forced corporations to develop...
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Evaluation of SMEs Innovativeness Using Patent Stock Variables
INTRODUCTION According to the "Survey of Research and Development in Japan" of 2005, in-house research spending in all industries in fiscal 2004 amounted to 1.85 trillion yen. Of this amount, in-house research spending by companies having 1-299...
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Organization and Growth of Firms: Validation of an Organizational Model through Survey Data
INTRODUCTION The impetus of this paper is to complement the analysis already taken place regarding the impact of organizational innovations (OIs) on management and economic growth as per Sanidas (2004, 2005, 2006) As we see in Appendix A, these...
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Vol. 1, No. 1, July

Female Entrepreneurship in Kosova: Does Gender Difference Hypothesis Hold?
Abstract:The topic of female entrepreneurship is considered by many scholars as separate field of inquiry, within broad domain of entrepreneurship research. Despite a growing interest in researching this topic, in transition countries, it remains a neglected...
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Ethics and Decision Making in Publishing Journal: Issues to Be Taken into Account
Brief Justification of Publishing IJBMS One of the most prioritized questions of publishing a new journal in the almost similar fields covered by many other journals warrants certainly some clarification which needs to be addressed in the inaugural...
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MNCs, Global Innovation Networks and Developing Countries: Insights from Motorola in China
INTRODUCTION This paper is concerned with the temporal and spatial dynamics of foreign MNCs innovative activities in developing countries. Not many years ago research on multinational corporations' (MNCs) strategies for developing countries was...
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Assessing Production Efficiency of Islamic Banks and Conventional Bank Islamic Windows in Malaysia
INTRODUCTION Interest-free banking is growing in Malaysia very quickly and widely accepted by the public, standing at an average rate of 19 percent per annum in terms of assets since 2000. By the end of 2004, total assets of the Islamic banking...
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Female Entrepreneurship in Kosova: Does Gender Difference Hypothesis Hold?
INTRODUCTION Until recently, the conclusions regarding the small businesses were drawn by studying this sector in general without paying attention to the differences within this sector that may emerge especially as a result of gender differences....
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Interactional Justice between Pay Level, Job Satisfaction and Job Performance within Malaysian Institutions of Higher Learning
INTRODUCTION Compensation is a strategic human resource management function (Mani, 2000; Rynes et al., 2002) where it may be defined from organizational, individual, and language perspectives. In terms of language, compensation is also known as...
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Internet Piracy among Business Students: An Application of Triandis Model
INTRODUCTION Internet is one of the most valuable technologies of the information age. As it was developed to make our daily life much more comfortable with faster and easier to access to available and useful information but it ha s also opened...
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Relationship between Learning Organization and Transformational Leadership: Banking Organizations in India
INTRODUCTION The 21st century is characterized by significant changes in the business environment. Organizations are faced with a turbulent environment and they need to transform themselves so as to be able to confront the shifting needs of the...
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Government Inclusion in Porter's Diamond: The Case of Argentina
INTRODUCTION Development of international markets is crucial for the growth of businesses. Over the last three decades world trade has expanded from $200 billion to $7 trillion (Czinkota and Ronkainen, 2004). Porter's (1990) Determinates o f International...
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