Management : Journal of Contemporary Management Issues

Provides articles on management.

Articles

Vol. 18, No. 1, June

Editorial
This is the new issue of the journal "MANAGEMENT". Its primary goal is to present current research in the field of management both to domestic and foreign public. The Journal deals with pressing problems, not only of general nature, but especially with...
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Vol. 17, No. 2, December

Editorial
This is the new issue of the journal "MANAGEMENT". Its primary goal is to present current research in the field of management both to domestic and foreign public. The Journal deals with pressing problems, not only of general nature, but especially with...
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Vol. 17, No. 1, June

Editorial
This is the new issue of the journal "MANAGEMENT". Its primary goal is to present current research in the field of management both to domestic and foreign public. The Journal deals with pressing problems, not only of general nature, but especially with...
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Vol. 16, No. 2, December

Editorial
This is the new issue of the journal "MANAGEMENT". Its primary goal is to present current research in the field of management both to domestic and foreign public. The Journal deals with pressing problems, not only of general nature, but especially with...
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Vol. 16, No. 1, June

Editorial
This is the new issue of the journal "MANAGEMENT". Its primary goal is to present current research in the field of management both to domestic and foreign public. The Journal deals with pressing problems, not only of general nature, but especially with...
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Vol. 15, No. 2, 2010

Editorial
This is the new issue of the journal "MANAGEMENT". Its primary goal is to present current research in the field of management both to domestic and foreign public. The Journal deals with pressing problems, not only of general nature, but especially with...
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Vol. 15, No. 1, 2010

INTRODUCTION TO THE SPECIAL ISSUE: Business Intelligence in South-East Europe
The topic of Business Intelligence (BI) and related subjects have been attracting considerable scientific and professional attention, whether approached from the business, managerial, social, or technological point of view. As the field still evolves,...
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Editorial
This is the new issue of the journal "MANAGEMENT". Its primary goal is to present current research in the field of management both to domestic and foreign public. The Journal deals with pressing problems, not only of general nature, but especially with...
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Vol. 14, No. 2, 2009

Testing Dunn & Dunn's and Honey & Mumford's Learning Style Theories: The Case of the Slovenian Higher Education System
Received: 02. 11. 2008Accepted: 28. 10. 2009Preliminary communicationUDC 65.01:378>(497.4)The learning styles literature con be considered as going through a revival during the several past years. Although learning styles have been heavily researched,...
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Methodological Approach to Strategic Performance Optimization
Received: 14. 07. 2009Accepted: 15. 10. 2009Preliminary communicationUDC 65.012.4This paper1 presents a matrix approach to the measuring and optimization of organizational strategic performance. The proposed model is based on the matrix presentation...
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"Border Role" of Human Resource Management - to Which Side Does the Pendulum of Hrm Swing: Employer or Employees? - the Case of Turkey
Received: 10. 03. 2009Accepted: 25. 11. 2009Preliminary communicationUDC 658.3(560)The interest towards employees has grown recently, in particular, with the studies undertaken by the neoclassical school. The strategic roles played by Human Resources...
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Trends in Dutch Executive Compensation
Received: 19. 05. 2008Accepted: 03. 12. 2009ReviewUDC 65.012.4(492)This article describes the trends in Dutch executive pay contracts. To increase our insight into this subject area, we conducted an empirical study on the basis of remuneration data provided...
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State and Trends of Implementing Quality Management in Transitional Conditions
Received: 18. 09. 2006Accepted: 22. 10. 2009Professional paperUDC 658.56(4+100)Rapid technological development, as well as stronger competition have increased the importance of product quality. At the same time, the quality has been prescribed by adequate...
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Vol. 14, No. 1, 2009

How to Improve Innovativeness of Small and Medium Enterprises
Small and medium enterprises cannot avoid the global economy and its demand for innovative business as a precondition for competitiveness. Given their small size and related pool of professionals, small and medium enterprises need to work very hard on...
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High Performance Management: An Illustrative Example of Sales Departments' Productivity Measurement1
This paper describes a conceptual approach to measure and compare productivity of resource utilization at the firm level, adapting a set of techniques known as Data Envelopment Analysis (DEA). Within this approach, the paper addresses the issues of multiple...
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Marketing Activities of Small Businesses in Croatia: The Case of Splitsko-Dalmatinska County
Due to their relevance and specific features, small and medium businesses are becoming the subject of scientific studies, with the objective of adapting the economic theory and creating applicable models and tools, in order to improve their business...
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Strategic Analysis of the World Pharmaceutical Industry
The world pharmaceutical industry has been changing profoundly in the last decade. Intensive globalization, increased competitiveness and the fight for global market shares create new challenges for pharmaceutical companies. Fast globalization definitively...
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Regional Treasury Centres in South East Asia - the Case of Brunei Darussalam
The paper investigates the location criteria (LC) considered when establishing regional treasury centres (RTCs) across three countries: Brunei, Singapore and Hong Kong. LC are the important factors that are compulsory for multinational corporations (MNCs)...
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Vol. 13, No. 2, 2008

Are National Cultures Still Important in International Business? Russia, Serbia and Slovenia in Comparison
In this study, we attempt to show managerial cultures in three transition countries, Russia, Serbia and Slovenia. We analyse the values of younger individuals and compare them with the values of older individuals to see if and how the culture of the...
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The Impact of Culture on Organizational Behavior
In the paper, the authors first present two approaches to the scrutiny of the culture - Hofstede's dimensions of cultural values and Hall's approach to high- and low-context cultures. In the second part, they devote their attention to the interaction...
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Business Culture in Croatia and Some Countries in Transition*
The research of the business culture presented in this paper is concentrated on the profile of the business culture of postgraduate students in Business Administration in Croatia. That picture is really encouraging, and if we can imply that this is the...
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The Dimension of Trust in a Virtual Working Environment
The new forms of work within the network society are the consequence of informatical progress which has the effect in replacement of traditional ways of working by the modern ones. New forms are primarily characterized by transferring the work into the...
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The Professional Ethics of Slovene Management in Light of Globalization Processes and Historical Heritage
This article examines the problems of modern Slovene management in the context of the history of management in Europe and the adoption of management models and theories from the US. The purpose of the article is to identify the key characteristics of...
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Cultural Differences in Employee Work Values and Their Implications for Management
Research has clearly established that culture affects the application of management theories and practices. Work values, in particular, are an important part of cross-cultural understanding in that they are themselves measures of cultural dimensions,...
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Vol. 13, No. 1, 2008

The Importance of Social Bonds for Communication and Trust in Marketing Relationships in Professional Services
This paper examines trust, communication and social bonds in marketing relationships in professional services in a business-to-business market. The context of our empirical research is the marketing research industry in Slovenia. The results show that...
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Professional Competences of Graduates as a Labour Market Mechanism for Aligning Business School Curriculum Reform with the Bologna Declaration Principles
Higher education institutions in Europe have been recently faced with a rapidly changing external framework for developing new study programmes and their curricula. The main contribution of our paper is to provide a better insight into the skills and...
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Effects of the Eastern Eu-Enlargement on Croatia - a Trade Analysis
Starting from the theory of customs union and recent contributions to it, the paper tries to apply the theoretical inferences about welfare effects of trade integration within the EU on Croatia and its business sector. The analysis focuses on static...
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A Proposed Application of the Marketing Mix Concept to Tramp & Liner Shipping Companies
The concept of the marketing mix has attracted attention from both academics and managers and has been widely used in the marketing discipline. Despite the increasing literature being focused on services marketing in general, there is a lack of literature...
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Challenges Faced by the Indian Tinplate Packaging Industry: An Analysis
The New Economic Policy of 1991 opened up the Indian markets to the world. Indian manufacturers, which once operated in the protected economy, were now open to the competition from organizations world-wide. It became imperative for the organizations...
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"Ethics for Managers"
"ETHICS FOR MANAGERS" BY D. PUPAVACIn November 2006, the University of Rijeka published a book by Drago Pupavac, PhD, entitled Ethics for Managers. Besides the introduction, an extensive bibliography and a short note on the author, the book is comprised...
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Vol. 12, No. 2, 2007

Saliency of Product Origin Information in Consumer Choices
In light of increasing market complexities resulting from globalization of consumer products/brands in both mature and transitional markets, this study examines the saliency of information related to the national origin of products in consumer choice...
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How Do Consumers Value Airline Services Attributes? a Stated Preferences Discrete Choice Model Approach
We implement a stated preferences choice game and estimate a conditional logit model to learn the determinants of airline choice and to quantify consumers' willingness to pay for airline services attributes such as flight frequency, punctuality warranties...
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The Interdependence between Characteristics and Leadership Style of Managers in the Hospitality Industry in Dubrovnik-Neretva County: Empirical Research
This paper analyzes the dominant leadership style in the hospitality industry in Dubrovnik-Neretva County and demonstrates the interdependence between the characteristics and leadership style of managers in the hospitality industry in Dubrovnik-Neretva...
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Linking Customers and Products by Means-End Chain Analysis
When making purchasing decisions, customers evaluate products from the perspective of the benefits they provide and values that they hold. Means-end theory implies that the efficiency of marketing strategies and promotional activities are based on the...
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"Dulcius Ex Asperis" - How Cash Pooling Works in the Czech Republic*
This paper outlines the changing financial scene in The Czech Republic, which is following the global pattern of institutional investors taking over the role of commercial banks as relationship banking is gradually giving way to transaction-driven banking....
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Vol. 12, No. 1, 2007

Understanding Social Capital within the Framework of Economic Theory of Organization: A Theoretical Approach
The paper looks into the (deficiencies in) understanding of relations within the economic theory of organization. The analysis is based on a three-level definition of social capital which is, due to a growing interdependence in the world of business,...
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Management Practices in Croatian Non-Profit Organizations: Results of the Empirical Research
As the traditional sources of funding for the non-profit and civil society organizations seem to be vanishing in Central & Eastern Europe entirely, a higher level of professionalism, as well as a significant improvement of efficiency are required...
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Process-Based Knowledge Management: Towards E-Government in Slovenia
The paper's main objective is to present the characteristics of business renovation efforts, the readiness for e-government in Slovenia, and how process-based knowledge management can be used for these purposes. The paper aims to present business rules...
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Effective Information Systems Development as a Key to Successful Enterprise
The role of enterprise information systems has recently changed from business support to business foundation and primary connection to the enterprise customers and partners. Implementation of such systems is more than difficult; they must efficiently...
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Can a Company Raise Business Success by Using Certain Marketing Communication Activities?
Companies use different marketing communication activities in order to communicate with their environment. Their decisions to use a specific activity are often the result of past experiences, habits or certain influences. Measurements related to the...
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Shipbuilding Projects from a Shipyard's Perspective and the Role of the Bank in the Project Lifetime
The history of maritime navigation and sea trade relates to the very beginning of human civilisation. On the one hand, the ship as a means of transport, given its size (dimensions and capacity) as well as its technical and technological characteristics,...
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Vol. 11, No. 2, 2006

Increasing the Effectiveness of Service Activities
This paper is dedicated to the field of enterprise service activities3, especially to optimising and increasing their productivity and consequently to increasing the productivity of main enterprise processes. It follows the design of enterprise service...
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The Power of Information and Communication Control in Ict Environment - What Information Collection / Use Practices Should Companies Implement to Gain Consumers' Confidence?
The purpose of this paper is to see if information and interactive communication technologies will be able to actually enable true interaction and personalization with consumers. The precondition for automatization, true interaction and relationship...
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A Comparative Study of Pula (Croatia) and Ljubljana (Slovenia) Business Students' Behavior Patterns
Knowledge and behavior patterns are connected, and the results of learning can be measured through behavior. This study compares the behavior patterns of college students in the field of business in Ljubljana and Pula. Although no significant differences...
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Evaluating the Performance of Call Centres from Consumers' Perspective: Marketing Research Industry Example
This paper aims to explore customer perspectives regarding the evaluation of telephone interaction with an emphasis on a specific type of telephone encounter - telephone survey interviews. The empirical study consisted of two phases, both based on qualitative...
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Buying Behavior and Consumption: Social Class versus Income
The theoretical part of the paper examines the significance of social class and income in understanding consumption and purchasing behavior based on the previous research results. The empirical part displays research methodology and results. The aim...
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Factors Affecting Preferred Sources of Information: Exploring the Impact of Trust, Job Satisfaction and Communication Effectiveness
The paper draws on longitudinal survey data involving 824 employees from a small food processing organization operating in NSW (Australia). It explores the impact of job attitudes (including aspects of job satisfaction and commitment), communication...
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Vol. 11, No. 1, 2006

The Importance of Logistics Service Quality in a Business-to-Business Market
The conceptualization and assessment of service quality continues to play an important role in marketing. The main aim of this paper is to study the perceived quality of service offered in the particular case of a logistics service organisation. We attempted...
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THE INTERNATIONALIZATION STRATEGIES OF SMEs: THE CASE OF THE SLOVENIAN HOTEL INDUSTRY
The paper presents the theoretical background to internationalization strategies for the case of the hotel industry. However, although the hotel industry's internationalization has already been analyzed, the paper presents a rare example of its application...
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Growth Aspirations of Slovenian Entrepreneurs - a Gender Differences Perspective
This paper aims at describing and explaining the differences in the growth aspirations of male and female entrepreneurs in Slovenia, in particular of those who are in the early stage of their entrepreneurial activity. This paper is based on Global Entrepreneurship...
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Influence of Organizational Learning on Organizational Performance from the Employee Perspective: The Case of Slovenia
Organizational learning is considered to be one of the most important issues in modern managerial literature. Recently, it has been coupled with the question of organizational performance. The Stakeholder theory addresses organizational performance evaluation...
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The Contribution of Own Label Products to a Supermarket Brand in the UK
In retailing, consumers are faced with an abundance of products and stores to choose from. Through own label products, supermarkets are attempting to differentiate their brand offering from their competitors. As a unique offering, own label brands are...
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E-Government: The Role of Business Renovation and Informatisation
The introduction of E-government is the key to bringing public administration closer to clients. This requires organisations to integrate and synchronise their strategic vision and tactical delivery of services to clients with the information technology...
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Study on Establishing a Perfect Food Safety System in China
The very worrying situation regarding food safety in China was caused by public opinion and the current systems and policies in the country. With the systemic implementation of methods, the laws and regulations on supervising, examining and evaluating...
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Vol. 10, No. 2, 2005

Relationship Marketing and Its Impact on the Competitive Structure: The Case of Croatia
In this study we redefined the concept of relationship marketing, equated it to the Chinese cultural framework of guanxi and attempted to test its association to the competitive structure in Croatia. A sample of 105 senior executives completed questionnaires...
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The Influence of a Firm's Basic Characteristics on the Relevance of the Sources and Forms of Competitive Advantage in Slovenian Firms
The process of competition among firms can be described as a causal-consecutive sequence "sources of competitive advantage ® forms of competitive advantage ® performance". The scientific literature usually discusses four basic schools about the sources...
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Strategies and Programs for Managing Stress in Work Settings
In this paper, the term stress is firstly defined. The economic consequences of stress are also presented. Then, the factors within the work environment and the factors outside the work environment that may cause stress are described. In particular,...
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Tqm Critical Success Factors for Construction Firms
The construction industry has lagged behind other industries in implementing reform through total quality management. It has not followed the manufacturing industry in the implementation of TQM. The success of the total quality management (TQM) philosophy...
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Standardization of Marketing Mix: A Study of Slovenian Firms
This article discusses the possibilities for standardizing the marketing mix of Slovenian firms. The study, using factor analysis, surveyed 298 exporting firms in Slovenia. The strategic elements for standardization of the marketing mix consisting of...
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Interactive Scheduling System
This paper deals with the discussion on the use of simulation techniques for work order scheduling on the factory floor level of production and contains a description of the program electronic planning board with simulation elements for Finite Capacity...
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Vol. 10, No. 1, 2005

Corporate Governance in European Transition Economies: Emerging Models
The purpose of the paper is to contribute to the debate of corporate governance models in European transition economies. The paper consists of four parts. In the introduction, after giving a historic overview of the corporate governance evolution, different...
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Interpersonal Relations at Work Perceived by Croatian and Worldwide Employees and by Different Age, Gender, Education, Hierarchical and Company Size Groups - Empirical Evidence
Workplaces benefit if workers have good relationships. In other words, in years when people are said to be the only true competitive advantage, it is evident that interpersonal relations in organizations and processes of nourishing them have become essential...
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The Steps towards Successful Reengineering in Slovenian Companies
The authors have been researching the theory and practice of BPR (business process reengineering) since early nineties. In the paper, their own definition of the steps toward a successful BPR is briefed and applied as a background of the author's benchmarking...
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Business Process Change Using Aris: The Case Study of a Croatian Insurance Company
Growth in Business Process Change (BPC) consulting services has led to a proliferation of business process modelling tools for conducting BPC projects. This paper explores the relationship between information technology and BPC and provides a summary...
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E-Logistics: Informatization of Slovenian Transport Logistics Cluster
In search of higher competitiveness, organizations are in search of innovative business models in order to foster economic benefits. In Slovenia, several clusters are being formed, including the Slovenian Transport Logistics Cluster (STLC) as one of...
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Vol. 9, No. 2, 2004

The Influence of Factors Determining Relationships between Organisations and Their Strategic Suppliers on the Frequency of Implementations of Purchasing Marketing Strategies
The article deals with different factors determining relationships of large Slovenian organisations (with more than 500 employees) with their strategic suppliers and their influence on the frequency of implementations of purchasing marketing strategies....
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The Values, Objectives and Management Styles of Managers in Slovenia
Managers play a key role in the restructuring and transformation of economic structures in transitional countries. It is, therefore, not surprising that they are at the centre of attention for experts and others as well. This paper describes the results...
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The Role of Financial and Non-Financial Evaluation Measures in the Process of Management Control over Foreign Subsidiaries - Empirical Evidence in Slovene Multinational Companies
Within the last 10 years, the number of foreign subsidiaries, established by Slovene multinational companies during the internationalization process, has increased substantially. At the same time, active involvement of Slovene companies into the internationalization...
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Rivalry of Domestic and Foreign Retailers in Croatia
Foreign retailers are gaining progressively more of the Croatian retail market share. This paper is an analysis of the retail structure in the Republic of Croatia (sector G - 52), with respect to the origin of trading companies (domestic and foreign...
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Environmental Performance of Croatian Companies regarding Their Strategy
The paper studies the environmental performance of Croatian companies regarding various impacts of environmental concern on business strategy. We analysed whether companies, whose strategy is evaluated to be significantly affected by environmental concern,...
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Human Resource Development - a Key Factor for the Sustainable Development of Albania
This article deals with the current situation of labor resources in Albania and its trends from the viewpoint of their contributions to the overall country progress. A real partnership between business and public institutions, the efforts to formalize...
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Model of Planning and Managing a Complex Project
Integral observation and analysis of the fulfilment of a business task ensures a better planning of the whole process and it increases the efficiency of managing these processes. The model of network planning has a considerable advantage over all other...
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Vol. 9, No. 1, 2004

The Relevance of the Knowledge-Based School of Thought on the Sources of a Firm's Competitive Advantage
A basic characteristic of the knowledge-based school is that it follows the 'inside out' approach of explaining the sources of a firm's competitive advantage. This means the competitive advantage primarily arises from the firm and its knowledge. There...
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Discipline as a Means of Production: A Study Based on a Disciplinary System in a French Regional Bank
The purpose of this paper is to investigate the way in which banks take into account the transformation of both the substance of their activity and the framework governing it. This relates to the way they do (or do not) transform the organization of...
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The Influence of Outsourcing on Achieving Business Goals in Large Croatian Companies
This paper presents results of a research conducted in large Croatian companies that intended to connect and establish eventual influences between the usage of outsourcing and achieving business goals in those companies. It was also meant to establish...
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Discriminant Analysis in Polish Manufacturing Sector Performance Assessment
This is a presentation of the preliminary results of a larger project on the determination of the attractiveness of manufacturing branches. Results of the performance assessment of Polish manufacturing branches in 2000 (section D "Manufacturing" - based...
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Optimisation of the Securities Portfolio as a Part of the Risk Management Process
Securities of Slovene companies are listed at the Ljubljana Stock Exchange. Market capitalisation at the Ljubljana Stock Exchange has been growing since 1996 due to new listings of equities. On the basis of financial data time series for listed equities,...
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New Management Practice in the Hotel Business - the Case of the Hotel Excelsior
The paper analyses the new management practice in the hotel industry. Over recent years, the environment for hotel management in Croatia has changed radically. Difficult business conditions require the transformation of management in the hotel industry....
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