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Personnel Journal

A semi-monthly professional magazine focused on human resources management, providing news, trend analysis, case studies, advice, and information about tools for HR managers..

Articles from Vol. 70, No. 5, May

Affirmative Outreach
Most employers want to do the right thing when it comes to cultivating a diverse work force.For many companies, however, the road to diversity isn't well travelled. Although many riuman resources managers have been walking down the path first paved by...
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Allied-Signal's Network Cuts Health Care Costs
IN 1987, EXECUTIVES AT ALLIED-SIGNAL Inc. were informed that the company's medical insurance premiums would increase by 39% -- up from only 8% the previous year. Future cost projections based on current trends were no less grim. By 1990, it was estimated...
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A Prize Referral Program
A KENTUCKY HOSPITAL ENCOURAGE'S ITS STAFF to daydream about faraway islands and relaxing beaches -- during work hours --as part of an employee referral program.Because the hospital needed 200 nurses last year during a difficult staffing season -- January-April...
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Britain Trains to Compete in a Unified Europe
AMERICANS WHO SPEND ANY TIME IN BRITAIN often get a vague sense that something is wrong. Things just don't seem to work as well as they did at home. Deliveries are late or misdirected. Repair work is performed poorly. People in low-level service jobs...
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Embrace the Bottom Line
For years, human resources professionals have been saying that they're capable of doing more than just shuffling papers. But now that they are being given the opportuniry to be bottom-line-oriented corporate strategists, how many human resources managers...
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Florida Power Turns Training into Dollars
When a company develops a training program that is successful, it's not unusual for members of the training department to form a separate group to market and sell the program to other companies. It's unusual, however, when a company markets the program...
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Four Factors Lower Disability Rates
CHRONIC DISABLING ILLNESS ACCOUNTS for the majority of health care expenditures in the U.S., yet how many human resources managers can identify the factors that affect workplace disability?Researchers at the Columbia University Graduate School of Business...
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Get Quality Performance from Professional Staff
QUALITY HAS JUMPED THE FENCE. Once the exclusive concern of the manufacturer, today quality invades the service arena. In the factory, quality improvement emerged as a driving force in the 1980s.Spurred on by customer demands and loss of markets, supported...
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HR Skills Help Managers Turn around Poor Performers
Q How, do I (the HR manager) train line managers to turn around poor performers in their departments? My managers keep getting themselves into trouble.A This age-old question is timely and critical to move an organization (in this case your company)...
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ICI Paints Sets Its Sights on Service
"ICI IS A DAMN GOOD COMPANY and I wouldn't work anywhere else, but my God, it could be so much better -- that is what is so galling." That was the opinion of a participant in an employee market-research discussion group of ICI Paints in Slough, England.Chief...
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Lead Leaders into the '90S
General Electric's CEO, Jack Welch, began to transform the company in 1981 to meet his goal to make GE number one or two in every arena in which it competed. Welch believed that the need for the company to be more flexible, innovative and entrepreneurial...
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Pay for Impact
For any performance management system to be successful, it must tap into the key determinates of employee motivation. As far back as the 1920s, researchers established that the ability to see progress toward a goal and to know the results of actions...
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Putting a Price on Performance
WHEN A COMPANY'S POLICY STATES, "Our compensation philosophy is to pay for performance," does this guarantee that managers will implement it flawlessly and employees will accept it happily? The Peoples Natural Gas Co., a regulated utility based in Pittsburgh,...
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The HRIS as an Agent of Change
First there were batch-processing computers. Then the first HRIS appeared on the scene. Now information systems are expected to play a strategic role in influencing behavior and helping business to achieve goals. Let's face it: the HR professionals who...
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