ABA Banking Journal

Founded in July of 1908, ABA Banking Journal online contains the complete text of ABA Banking Journal, a monthly magazine on commercial bank operation and management published by Simmons-Boardman Publishing Corp. Articles cover employee relations, recruiting and training. Subjects in the magazine also include installment, mortgage, commercial, and industrial lending as well as correspondent, foreign, and retail banking; deposit gathering; bank cards; asset and liability management; data processing and telecommunications; security; government relations; and legal and regulatory developments. The publication also provides a calendar of ABA-sponsored courses, seminars and workshops. William W. Streeter is the Editor-in-Chief and Robert DeMarco is the Group Publisher/Senior Vice President. Steve Cocheo is the Executive Editor and Andrea Rovira is the Editorial Assistant.

Articles from Vol. 96, No. 9, September

ABA's Other Mission: The Business of Banking
"POLITICS AIN'T WORRYING THIS country one tenth as much as parking space." --Will Rogers Politics-and specifically representing ABA's members in the Nation's Capital-are why your ABA is headquartered in Washington, D.C. in the first place. We're...
Competing for the Business Deposit
At San Joaquin Bank, Bakersfield, Calif., President and CEO Bart Hill doesn't worry about bringing in business deposits, even though 90% of his deposits come from companies. When Hill wants deposits, he sends out couriers to bring them in. Four...
Credit Boot Camp
On Oct. 21, bankers will enter a new realm. Instead of walking into their offices, bankers will head "back to school" to lead an influential program that will make a difference in the lives of our youth. ABA's Get Smart About Credit Day, in its second...
CRM R.I.P.? Not Exactly: Today's CRM Is Business Process Focused around Smaller, Provable Initiatives in Sales and Marketing
Around the time the recession put a chokehold on capital spending, customer relationship management projects became another casualty of the ailing economy. The popular refrain at the time was that as an infrastructure or application set, CRM had...
Free Tax Guide Available
ABA is offering its community bank members a free guide to help them assess the opportunities behind recently enacted tax laws, minimize audit exposure and improve their bottom tines. "Tax Strategies for Community Bankers" is a 30-page booklet that...
Gradual Convergence: With Basel II, Supervisors Are "Neither Following nor Leading"
On a busy Sunday morning in late June, contributing editor Ed Hilton Blount breakfasted at the Basel Hilton with Governor Jaime Caruana of Banco de Espana, following the extraordinary Saturday evening conference during which a new Capital Accord was...
Interactive Index of Advertisers
INTERACTIVE INDEX OF ADVERTISERS Welcome to ABA Banking Journal's Interactive Service Center. This section has been created to allow you to interact with the advertisers who appear in this issue and to gain information on the products and services...
Interest Rates-At a Cyclical and Secular Turning Point
TWO MAJOR CHANGES ARE taking place in the financial markets. First, the long-term or "secular" decline in interest rates appears to have ended. Second, interest rates are beginning to experience another short-term or "cyclical" climb as the economy...
Marketing Overdraft Protection: An Educational Process
Overdraft Protection continues to be a popular and valuable service among banks nationwide. It is also a service that is considered a distinct benefit when consumers consider a new bank or evaluate the services offered by their current bank. But...
Megamergers Stoke "Too Big to Fail" Debate
Central bankers are supposed to be prescient. Gary Stern and Ron Feldman, CEO and vice-president, respectively, of the Federal Reserve Bank of Minneapolis, certainly boosted that impression by publishing their new book, Too Big to Fail--the Hazards...
Nothing Beats Direct Observation: A Former Retail Bank Exec Reflects on What She Would Do Differently Now. Here Are Five Priorities to Improve the Customer Experience
Over lunch recently, a former colleague of mine from Wells Fargo asked, "In hindsight, what are some of the things you would do differently, knowing what you know now?" I thought the question was both relevant and interesting. I had been an executive...
Phishing Phace-Off: Online Fraudsters and Vendors Do Battle to Gain Control of Electronic Information. Meanwhile, Incidents Rise and Consumer Confidence Suffers
The fast-growing online fraud with the funny name--phishing--is anything but a laughing matter for bankers. Unique attacks jumped 4,000% in the last six months with a particularly disturbing spike in April, putting many in the financial services...
Premium Redux: The Return of "Things"
When you consider the history of the use of bank premiums, remember: in the beginning, it was The Bible. The Bible was among the earliest gifts offered to entice customers to bring in deposits. For the longest time, premiums fell into two categories:...
Recipe for Offshore Outsourcing Failure: Ignore Organization, People Issues
David Foote, co-founder and president at Foote Partners, New Canaan, Conn., leads the firm's research division and has for many years tracked outsourcing initiatives involving information technology workers. A long-time IT analyst and consultant, Foote...
Scrapping for Funds in the Municipal Arena
To some, scotch whisky is the smoky, reflective dram that the ancient Scots dubbed uisge beatha--"the water of life." To others, it's iodine in a shot glass. And that seems a fit description of the gulf between bankers who find municipal deposits...
Solving the People Puzzle: Six Presidents Hash out HR Issues Relating to Communications, the Pros and Cons of a "Family" Atmosphere, Employee Burnout, and Training
Community banks of all sizes share a common challenge: employee communication. It is easy to assume that in a small organization news travels quickly, but typically that's the "news" that a CEO would just as soon not travel. It's often difficult to...
The Headache
E-mail: One of the most useful business tools to come along in decades can also be one of the most troublesome bits of technology in your bank. E-mail is fraught with perils, ranging from spam of the vicious to the innocuous types, viruses hidden in...
This Day Deserves More Credit
A NEW YORK CLOTHING STORE chain has for years used the same tagline in its advertising: "At Syms, an educated consumer is our best customer." The education in this case is about the markdown system the discounter uses on nationally recognized brand...
Turning a "Liability" into an Asset: As Market Rates Head Back Up, Banks Readjust Their Deposit Marketing. A Look at Changing Tactics in the Retail, Business, and Municipal Deposit Markets
"There's a war going on out there in the deposit business. So says Sherief Meleis, managing director at Novantas, the New York City based consultancy. Just as commentators say the wars in Afghanistan and Iraq are different from the wars of the past,...
Watch out! Fair Lending's Simmering Again
When it comes to risk management, fair lending is on the front burner and the burner is hot. The laws on fair lending--the Fair Housing Act, Equal Credit Opportunity Act, and Americans with Disabilities Act--are not new for banking. They've been on...