Industrial Management

Magazine serves professionals in the management industry. Picture of magazine: http://www.iienet2.org/Landing.aspx?id=903

Articles from Vol. 39, No. 3, May/June

A Framework for Service Employee Scheduling
While much has been written about production scheduling, relatively little research has been published on the general problem of scheduling service employees. Yet more than 80 percent of today's U.S. employees are service providers rather than goods...
A Production Rate Model for the Aircraft Industry
In many industries, the effect of production rate on the successive unit cost of major weapon systems is well understood. High production rates allow greater use of facilities and greater specialization of labor where the increased volume of business...
A Vision for Change
Tom Peters said that only those ready to confront and master change each day will thrive in the 1990s and beyond. That statement remains just as true today as it was when he made it in 1990. Change is everybody's business, because it is an aspect of...
Global Trends in Managing Change
Managing change is one of the most difficult challenges that business organizations face today. Change is everywhere, it is inevitable, and dealing successfully with it is critical to an organization's success. Change management is defined as the continuous...
ISO 9000 for Small Business: Do It Yourself
In today's global market, customers require their expectations and needs to be continually met. Quality of products, services, and processes therefore has become a crucial factor in the performance of an organization. As a result of the worldwide trend...
Reengineering the Rapidly Growing Entrepreneurial Company
Reengineering a rapidly growing entrepreneurial company (RGEC) has special circumstances that require modifying the methodologies and expectations of standard reengineering projects. An analysis of the characteristics of such companies, and why they...