Australian Health Review

Australian Health Review is a magazine focusing on Medicine

Articles from Vol. 29, No. 4, November

A Central Role for the Health Call Centre
...the most critical component in the information industry is human, and therefore spectacularly prone to unreliability.- Emma TomTHERE ARE SIGNIFICANT CHALLENGES facing the health system that stem from the tendency for decisions to be made by disparate...
Antibiotic Guidelines in NSW Hospitals
THIS PAPER REPORTS THE RESULTS of a preliminary survey which investigated antibiotic guideline use and the strategies used to implement and evaluate guideline use in NSW hospitals. We were interested in assessing the extent to which well established...
Assessing Patient Satisfaction: Implications for South Australian Public Hospitals
AbstractThis paper reports on the results from 2620 South Australians who participated in the 2003 Patient Evaluation of Hospital Services. Patients were found to be generally satisfied with the care, services and amenities provided, with a statewide...
Change through Continuity: A Quiet Revolution in Primary Health Care in New Zealand
IN A RECENTLY PUBLISHED paper entitled Continuity through change: the rhetoric and reality of health reform in New Zealand, I and my co-authors Nick Mays and Nancy Devlin pointed out that, in spite of a series of major health sector reforms during the...
Commentary: The Patient's Memory Stick May Complement Electronic Health Records
THE SITUATION DESCRIBED by Stevens1 in the foregoing article is similar to that navigated by thousands of individuals in hospitals around Australia each day. Stevens has been able to identify gaps in communication, processes and timely availability of...
Distance Difficulties
Distance difficulties Sounding the alarm: remote area nurses and Aboriginals at risk Jennifer Cramer University of Western Australia Press, 2005 ISBN: 1 920694 36 6. RRP: $38.95WELL WRITTEN, THIS BOOK shows that two of the most vulnerable groups from...
Enhancing Evidence-Based Practice in Population Health: Staff Views, Barriers and Strategies for Change
AbstractStudy objective: To determine barriers and enablers for evidence-based practice (EBP) in population health and potential strategies for change.Design: Self-administered survey of 104 professional staff (response rate, 73%) in the Division of...
From Council to Commission: Building on a Solid Foundation for Safety and Quality
THE AUSTRALIAN COUNCIL for Safety and Quality in Health Care was established in January 2000 by all Australian Health Ministers to lead improvements in the safety and quality of health care in Australia. The Council will complete its term in mid-2006,...
How Do Rural Consumers Contribute to Quality Assurance of Health Services?
AbstractObjective: To investigate the reasons for complaint or non-complaint by rural consumers of health services.Design: Qualitative study using focus group discussion of hypothetical scenarios.Setting: Selected rural communities in the Loddon-Mallee...
Identification of Australians from Culturally and Linguistically Diverse Backgrounds in National Health Data Collections
AbstractIn multicultural Australia, comprehensive and up-to-date information on ethnicity and health is essential to guide policy and service development in the health sector. Data collected for purposes other than research are a potentially important...
Implementing Root Cause Analysis in an Area Health Service: Views of the Participants
AbstractPurpose: This study identifies the attitudes of participants in the root cause analysis (RCA) process and barriers to it's implementation within one New South Wales area health service.Method: Employees and consumer representatives of the former...
Information Sharing in Health Care: A Patient's Perspective
When it comes to getting ideas for improvement, no vantage point in health care is better than the horizontal position.1THERE ARE FEW INDUSTRY SECTORS more in need of better solutions to information sharing and knowledge management than health care....
Integrated Support for Aboriginal Tertiary Students in Health-Related Courses: The Pika Wiya Learning Centre
AbstractThe barriers to Indigenous people entering tertiary education, succeeding, and gaining employment in the health professions are broad and systemic. While efforts have been made to address these barriers, the number of Indigenous health professionals...
Managing Quality in Cancer Services: Why Improvement Isn't Easy
AbstractOptimising the quality of care is an imperative for health services worldwide, including in Australia. Recognition that poor quality often has its roots in system failures is beginning to shift strategies for improvement to the systems of care,...
Markets in Health Care: Taking a Tiger by the Tail?
As THE UNITED KINGDOM National Health Service (NHS) moves towards structural reorganisation once again, both "contestability" and "choice" reflect the underlying theme of the current reforms: that is, an open market in health care. This paper describes...
Slaves to Economists? A Canadian's View of the Australian Health Care System
AN EXPERT IS DEFINED as someone from out of town - with slides. In health care, such experts also have a tendency to make cross-national comparisons on the basis of a short visit, a few conversations, and a desire to indicate "lessons learned".1 In that...
The Australia and New Zealand Horizon Scanning Network
UP UNTIL 1982, new health technologies, procedures or services were introduced into the health system in an uncontrolled, unregulated manner. This had the potential for wide-ranging impact on the public health care system including ballooning costs,...
The First Eighteen Months of a Paediatric Ambulatory and Community Service
AbstractHospital admission is distressing and traumatic for children as they are separated from their families and home. Internationally, and in Australia, alternative models of health care are being developed to meet the needs of children and their...
The Only Constant Is Change
A COLLECTION OF FIVE contributions on health policy and system infrastructure from three countries opens this issue. Toni Ashton continues her thinking about the changes that make a real difference in New Zealand with an analysis of what she sees as...
Using Pilot Studies to Inform Health Services
AbstractA pilot study was conducted at the John Hunter Hospital, Newcastle, Australia in 1998-99 to inform a randomised controlled trial (RCT) for a cardiac rehabilitation intervention for patients with congestive heart failure (CHF). Although the RCT...