The Journal of Employee Assistance

Investigates trends and developments affecting the workplace and workforce. The journal covers topics of legal and financial assistance programs and credentialing of employee programs.

Articles from Vol. 34, No. 3, September

A Best Practice Perspective on Managing Poor Performers
When faced with managing the poor performer in the workplace, the EA professional has several strategies, tools, and resources available that provide a defined and proven methodology for meeting the challenge and doing so in a consistent, defensible,...
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Behavioral Risk: A Systemic Approach: Understanding That Behavioral Risks Are Interconnected Can Help EAPs Better Address Challenges to Human Assets and Convince Employers of Their Value to Work Organizations
The effectiveness of human assets may be the single most important determinant of a work organization's success. The behavioral risks that can compromise the effectiveness of human assets are well known (see Figure 1), but frequently they are identified...
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Brochure Helps Employers Deal with Addicted Workers
The Hazelden Foundation, a nonprofit provider of alcohol and drug addiction treatment and training programs, has developed a brochure that lists several steps employers can take to help workers who are addicted to alcohol of drugs. The brochure...
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Coaching the Problem Executive: Providing One-on-One Assistance to a Poorly Performing Executive Can Improve the Performance Not Only of the Individual but of the Entire Work Organization
More and more, EAPs are identifying opportunities to expand their services to both individual and corporate clients. One such opportunity is coaching--a service historically considered different from, and beyond the scope of, employee assistance. ...
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EAPA Trying to Ensure EAPs Dont't Run Afoul of New Health Savings Accounts
The Employee Assistance Professionals Association is working with Internal Revenue Service (IRS) officials to ensure that workers who qualify for health savings accounts do not lose access to EAPs. Heath savings accounts (HSAs), which were created...
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Easing Post-Deployment Reunions: EA Professionals Can Play Critical Roles in Helping Supervisors, Co-Workers, and Family Members Adjust to a Deployed Person's Return from Duty
Due to political and military conflicts, American military and civilian personnel are being deployed to near and remote parts of the world. When a person is deployed, s/he is not the only person who undergoes changes. Co-workers have to assume additional...
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Eight Challenges Facing the Workplace: The Aging of the Workforce and a Trend toward Shifting Healthcare Costs to Employees May Drive Increases in Some Health Conditions, but Could Lead Employers to Hold Insurance Carriers More Accountable
Every employer is dealt a unique hand of cards in terms of its employee population, and the health benefits strategies any given employer should pursue depends on the cards it is dealt. There is no "one size fits all" solution to health care and productivity...
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Identity Theft: Implications for EAPs: EA Professionals Can Educate Employees to Avoid Becoming Victims of Identity Theft and Serve as Resources in the Event They Fall Prey to It
According to the Federal Bureau of Investigation (FBI), identity theft--the co-opting of a person's name, Social Security number, driver's license, e-mail address, etc. for fraudulent or criminal use--is the fastest-growing white collar crime in the...
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Issue Brief Touts Success of Follow-Up with Drinkers
The latest issue brief published by Ensuring Solutions to Alcohol Problems describes how effective follow-up by EAPs can help cement gains made by problem drinkers during treatment and reduce future alcohol-related disability claims. Ensuring Solutions...
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Latino/Hispanic Workers and Alcohol Abuse: The Influx of Latinos and Hispanics into the Southeastern United States Is Posing New Challenges for Employers and EA Professionals Alike
The Latino/Hispanic population in the Southeastern United States has exploded over the last 10 years and is now estimated to comprise as much as 7 percent of the region's people, excluding Texas and Florida (Scarsdale 2003). Annually, 40,000 Latinos/Hispanics...
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MSDs and the Workplace: EA Professionals Can Work with Ergonomists to Identify Jobs and Workstations That Place Employees at Risk for Musculoskeletal Disorders
Employers have long been interested in the "fit" between workers and work--whether the education, training, experience, temperament, skill sets, and abilities of a given individual are suited to a particular job. In the past few years they have also...
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Promoting Employee Resiliency: EA Professionals Can Support Safety, Accountability, Commitment, and Community within Work Organizations and Thereby Promote Employee Resiliency
In the final analysis, business is about growth and profitability. Achieving these results requires productivity, sustainability, and goal alignment, which necessitate the maintenance of material assets and human resources. Maintaining human resources,...
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Simplifying the Firing Process: Making Better and More Frequent Use of EAPs and Streamlining the Process for Terminating Poor Performers Would Help Make the Federal Government More Efficient and Effective
Back in the 1980s, the Harvard Business Review published an article that discussed the reasons private companies tire employees. The most common reason given was inefficiency or low productivity. The federal government, on the other hand, publishes...
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The Common Denominator in Our Efforts
"Wanted: seasoned professional to manage workers whose performance does not meet expectations. Must have experience in early identification of job performance problems and skills in constructive confrontation. Preference given to candidates who are...
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Using Recovery Agreements: Although Some EA Professionals Oppose Requiring an Employee to Use an EAP, Agreements to This Effect Can Provide a Structured Opportunity to Improve a Worker's Performance
Although employee assistance professionals have used recovery agreements for many years, there is little consensus within our industry regarding what they should say or even whether they should be used. The traditional recovery agreement is a written...
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We Have the Skills, They Have the Need!
The law firm's human resources director and I had worked together to implement an EAP at the bank where she had worked previously We wanted to do the same for her current employer, a large Denver law firm. She tried to get me in front of the firm's...
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