Journal of Property Management

Magazine serving real estate managers.

Articles from Vol. 70, No. 4, July/August

Briefing Papers from April 20 Capitol Hill Visits
Banks In Real Estate Brokerage and Property ManagementIREM's Position: We oppose changes or interpretations in present federal regulations that would permit any bank or bank holding company or subsidiary to enter the field of property management and...
Career Moves
* William "Bill" Donges has been appointed president and chief executive officer of Lane Company, AMO, a full-service multifamily real estate firm based in Atlanta. While chief operating officer, Donges also served as president of Lane's condominium...
Core Strength
The Midwest produces healthy gains with the exception of Chicago's office marketChicago: Turbulent WindsChicago winds blow through empty office space these days. "The Chicago downtown office market has yet to register any signs of recovery since the...
Curtain Call
A member uses his professional experience to revitalize his community by helping transform a vacant lot into a performing arts centerAS IREM MEMBERS, we are all aware of obligations to employers, clients and fellow members. The Code of Professional Ethics...
Desktop Decline
Wireless real estate applications take wing in AsiaThe information technology industry did everything it could for 20 years to get individuals in front of their desktop computers. Here we are in 2005 when everything is wirelessly connected or can be,...
Do the Right Thing
Public and private sectors face similar ethical dilemmasIREM members pledge to uphold a code of ethics from the moment they join the Institute. Ethics education is reinforced by a comprehensive complaint hearing program, one of the toughest in the industry....
Eastern Intrigue
A travelogue reports high-tech amenities and building operations in the Far EastThis spring's Realcomm Asia NextGen Commercial Real Estate Tour provided a glimpse of leading-edge building infrastructures and communications systems in Tokyo, Seoul, Shanghai,...
Feeling Guilty?
"Suiting" up for battle isn't always the best ADA strategyFlorida seems to get hit with more than its fair share of Americans With Disabilities Act (ADA) lawsuits, which can be costly and time consuming. Many legal strategies exist to defend these suits,...
Fresh Start
Famous PropertiesA mixed-income development brings new promise to former gang territoryPueblo Del Sol, winner of a recent Urban Land Institute Award for Excellence, has changed the social fabric in the Boyle Heights section of Los Angeles. Previously...
Global Village
A glimpse at overseas assignments for real estate managersOpportunities exist for U.S. property managers to practice their profession around the world. These can be with domestic companies operating overseas or developers and investment firms in other...
Go beyond Good Service
Five steps bring exceptional customer service to your businessAs I see it, property management is one of the purest service businesses out there. Superior service in any organization can be broken down into five basic steps: take the order, provide the...
IREM's Leaders of Tomorrow
Poetry in MotionAn Arizona member makes short work of certification and steps up to steer her chapterBatoun Herrington, CPM, ARM, is one busy person. She is currently the secretary, president-elect and chapter administrator of Tucson-Southern Arizona...
Landing the Deals
* The San Francisco office of Charles Dunn Company, AMO, has assumed management of a three-story, approximately 8,000-sq. ft. retail building and adjacent parking lot owned by Glide Economic Development Corp. The building takes up a quarter of a city...
Leadership and Legislative Summit Highlights
Elections* The Governing Council elected Robert B. Toothaker, CPM, of South Bend, Ind., as 2006 president-elect. Regina T. Mullins, CPM, Washington, D.C., will serve as next year's secretary/treasurer. Both will take office along with 2006 President...
Let the Sun Shine In
A comparison of the benefits of spectrally selective vs. conventional window filmWhen window film is good, it blocks heat, reduces HVAC costs and improves tenant comfort and productivity. When window film is bad, it does not block as much heat as it...
Market Solutions: Focus: Security/Key Control
Hidden CameraBeacon Products's award-winning Integrated Wireless Camera Surveillance System is an unobtrusive security option. The discreet product looks like a decorative outdoor light fixture and features a broadband wide-area network transmission...
Personal Limit
Explore the benefits of directors' and officers' insurance coverageRecruiting and retaining talented officers and directors is a tremendous challenge-especially in today's post-Enron environment, where qualified candidates are concerned about personal...
pICK anD CHOOSe
A new study finds leasing agent attitude, price and apartment condition play major roles in the decision to rentHOW does a prospective resident decide which apartment to rent? Recently, a group of M.B.A. students in Toronto investigated factors involved...
Pick Your Partner
Price is not the only factor to consider when selecting a service providerManagers play an important role in improving tenant retention. I can think of nothing more vital to this goal than assembling a team who will provide exemplary service. This delivery...
Plan for RESULTS
A case study in strategic planning illustrates a model to mobilize the entire organization for successmost of us want a sound corporate strategy, clarified values and vision-all the management gurus tell us it's important, right? Fundamentally, it is...
TO Market, TO Market
If your marketing plan is not working it may just need a good tweak by Bridget McCreaUnder-achieving assets have no place in HSA Commercial Real Estate's 15-mulion sq. ft. portfolio. So, when one of the Chicago-based property manager's 650,000-sq. ft....
We Reap What We Recruit
The more we work together to spread the word about the Institute and recruit new members, the closer we'll get to achieving our goal of being the first choice of real estate owners, investors and managers and their companies. Membership growth equals...
What's on Your Back?
Two dozen ways to empower the back of your business cardOnly one out of 10 people features a unique message, map, calendar, formula or photograph on the reverse side of his or her business card. The other nine are apparently content with occasionally...