Journal of Property Management

Magazine serving real estate managers.

Articles from Vol. 74, No. 6, November/December

Awards & Recognition
The Houston Apartment Association (HAA) recently inducted David Hargrove, CPM®, into its esteemed Hall of Fame, recognizing his numerous contributions to the multifamily industry during his 30-year career.Hargrove, president of Greystone Asset Management,...
Communication on the Fly
CLEAR CONVERSATION WILL HELP YOU MANAGE & ASSIST TEAM MEMBERSFlight 201 to tower, come in tower. Over. Flight 201 requesting assistance with turbulent landing. Over.Tower to Flight 201, too much static. Say again?Much like air traffic controllers...
Continuing Our Commitment
Here we are, near the end of what I'm sure we can all say was a very challenging year. I know every one of us has been affected- either directly or through others- by the fallout in the economy. Even though economists report that recovery is underway,...
Creative Inspiration
IAC world headquarters in New York is an architectural tribute to the company's forward-thinking visionWhen IAC/InterActiveCorp was building its world headquarters in New York City, some concerned passersby thought the building was falling down. In actuality,...
Don't Let the Bedbugs BITE
IREM MEMBER OFFERS SOLUTIONS TO ELIMINATING A FAST-GROWING PEST PROBLEMI was beginning to get sleepy, having just finished watching an episode of "CSI" when the phone rang. It was my daughter and she sounded a bit frantic. I asked her what was wrong....
Dual Representation & CONFLICTS OF INTEREST in Real Estate Management
This case study explores the ethics encountered in dual representation and conflicts of interest that may arise in community association management. Note that the names Smith Apartment Company and Johnson Management are used as pseudonyms, and certain...
Golden Opportunity
THE OLYMPICS OFFER LONG-TERM BENEFITS TO REAL ESTATE MANAGERS AND THEIR CITIESHosting the Olympics is no small feat.Deserving of a gold medal itself, it requires making a positive impression on the world; not spiraling down into debt; and keeping the...
Improvement Planning & Marketing
In RVP Corner, JPM shares the thoughts and opinions of an IREM Regional Vice President on a single topic covered in the current issue of JPM and how it affects the region he or she oversees.SHEILA A. AUSTIN, CPM®, OF SOUTHFIELD, MICH., SERVES AS THE...
Inside Irem: Amo Spotlight
COMPANY HEADQUARTERS LOCATION Scottsdale, Ariz.NUMBER OF EMPLOYEES 250DATE THE COMPANY BECAME AN AMO FIRM November 1, 1990COMPANY WEB SITE www.pbbell.comDebbie D. Willis, CPM*, is the president and designated broker of property services for the P.B....
KNOW YOUR CODE OF PROFESSIONAL ETHICS: Article 4. Protection of Funds
A MEMBER shall at all times serve as a fiduciary for the client and shall not commingle personal or company funds with the funds of a client or use one client's funds for the benefit of another client, but shall keep the client's funds in a fiduciary...
Living in Luxury
UPSCALE DESIGN TRENDS AND SERVICE MEET CHANGING DEMOGRAPHICS IN STUDENT HOUSING BY CLAIRE BUSHEYIt would be hard to call the space beautiful, although the view of downtown Chicago from the floor-to-ceiling windows certainly is. The room is completely...
Make No Mistake
Avoid these common mishaps when marketing your propertiesTHIS TIME OF YEAR, ADVICE IS PLENTIFUL AS A MOTHER OF A HIGH SCHOOL SENIOR ON THE BRINK OF APPLYING TO COLLEGE, I AM RECEIVING A VARIETY OF SUGGESTIONS ON HOW MY DAUGHTER CAN BEST MARKET HERSELF...
Mark-to-Market Accounting Rules Impact Banks
Some experts believe that "mark-to-market" accounting rules have forced banks to take steep write-downs on performing assets such as commercial mortgage-backed securities (CMBS), exacerbating the liquidity crisis. These rules have been improperly forcing...
New Products
ATTENTION ON DECK DECK-O-SHIELD is a ready-to-use sealer and water repellant for natural stone, concrete and masonry surfaces. Typically used for stone decks, walkways, patios or swimming pool areas, DECK-O-SHIELD will inhibit the penetration of salts...
New Provisions Protect Tenants Who Rent Foreclosed Properties
New legislation- S. 896, the "Helping Families Save Their Homes Act of 2009," includes provisions to protect tenants from eviction as a consequence of a foreclosure affecting the property being rented. For example, many families living in rental housing...
Recession Effects along the Great Lakes
Part One: Illinois, Wisconsin, Minnesota and IndianaLook for Part Two of The Great Lakes in the Jan/Feb 2010 issue to read about New York, Pennsylvania, Ohio and Michigan.A common view about the Midwest is that during an economic expansion, the highs...
Residential Appeal
Tips to Maximize Profits G at Your Apartment Communities[EXCERPTED FROM THE IREM PUBLICATION, PRACTICAL APARTMENT MANAGEMENT, 6TH EDITION]Most things lose some of their luster and value with each passing year, and rental apartments are no exception....
Take Care of Your Customers
Your service to clients and customers should shine in economic downturnsPROPERTY MANAGEMENT IS A UNIQUE BUSINESS IN WHICH WE SERVE BOTH CLIENTS AND CUSTOMERS. AS WITH ANY BUSINESS, A SLOWDOWN IN THE ECONOMY CAN IMPOSE GREAT FINANCIAL HARDSHIPS ON ALL...
Take the Lead on Ethics
Make ethics the core of your company management philosophyWE ARE LIVING IN UNPRECEDENTED TIMES. AND IT IS DURING THESE TIMES OF STRESS THAT THE LEADERS OF PROPERTY MANAGEMENT COMPANIES MUST CONTINUE TO CREATE AN ENVIRONMENT within their companies to...
Talf Aims to Repair Credit Crisis
In June 2009, responding to the growing credit crisis, the Federal Reserve officially launched the Term Asset-Backed Securities Loan Facility (TALF) to include commercial mortgage-backed securities (CMBS). This program was also expanded to include loans...
The Pen Is Mightier
Pulse Smart Pen Offers Users an Easy Way to Make Notes DigitalOne common frustration I see with people who go paperless is the thought that they need to switch their data entry from a pen and paper to a keyboard. The Pulse SmartPen bridges that gap from...
Tying It Together with an Ems
Proper use of energy management systems maximizes efficiencyIN THE LAST FIVE ISSUES OF JPM, WE'VE REVIEWED WAYS TO REDUCE ENERGY USE AND COSTS, INCLUDING THERMOSTATS, LIGHTING AND PLUG LOADS. An energy management system (EMS) is the one piece of equipment...