Journal of Property Management

Magazine serving real estate managers.

Articles from Vol. 68, No. 6, November/December

Boston's Mixed Bag
Despite varying market indicators, real estate is looking upLike the city's famous clam chowder, the Boston real estate market is a mix of ingredients, including increasing vacancies, dropping rents and increased construction starts. After nine quarters...
Brazil's Locomotive
Sizeable Sao Paulo drives national economySao Paulo is indisputably the economic heart of Brazil. It is also its largest city located in the state of the same name in the Southeast region of the country. Measuring 590 square miles, Sao Paulo has a population...
Career Moves
* Charles Dunn Property Management, AMO®, has promoted William V. Wenger, CPM®, to regional vice president of the Los Angeles region. Wenger, who has more than 19 years of experience in real estate management, will be responsible for the overall performance...
Conservation vs. Convenience
Load for load, common area laundry rooms make centsAgain this spring, municipalities across the nation mandated water restrictions to manage drought conditions. In addition to implementing immediate water reduction strategies, many municipalities reviewed...
Fighting the Good Fight
When it comes to tenant disputes, managers should stay out of itGiven the litigious nature of society, landlords undoubtedly will face situations where tenants dispute each other. These incidents often concern the proverbial "dog bite." More serious...
International Update
* In August, IREM® President Patty Nooney, CPM®, spouse Patrick A. Byrne, CPM, and IREM International Programs Manager John Gherardini traveled to Brazil, Argentina and Chile. The Institute traveled to Brazil and Argentina as part of a larger NAR delegation,...
Listing Lingo
Online listing services are a real time saverTime-strapped renters are increasingly turning to the Internet when hunting for their next apartment. To meet the demand, a number of online apartment listing and relocation services have cropped up, each...
Meeting Industry Challenges with New Services, Benefits
This year our focus has been to provide members with information and benefits they need to manage the challenges posed by today's real estate industry. The result has been significant new services including:* IREM® F.I.R.S.T. Our finest example of the...
Real-Time Rentals
Annual tenant turnover reached 60.5 percent last year, while vacancy and rent loss increased as much as two percent above 2001 levels, according to the 2003 IREM® Income/Expense Analysis®: Conventional Apartments study. Low interest rates are enticing...
Redefining Service Standards
Capitalize on marketing opportunities and retain residentsDaily headlines like Condo Craze Continues and Home Sales Hit Another Record High are blatant reminders home ownership is still the "American Dream" as well as a huge challenge for our industry....
Resident Experts
ARM® members weigh in on the changing role of resident managers by Nancy PekalaOnce home to mom-and-pop operations, the multifamily industry has come into its own as a specialized and sophisticated real estate sector. Initially relegated to collecting...
Rock-Solid
With the launch of a new firm, John Combs, CPM,® sets his sights on reinventing property managementJohn Combs, CPM,® is ready to rock the property management world.The former president of Insignia/ESG's property services group, Combs has launched RiverRock...
Scoring Big
Resident screening scoring models help mitigate riskUntil recently, resident screening has been more art than science. Without the proper tools, tasks such as interpreting credit information, determining factors that lead to greater risk and deciding...
Senior Moments
Level of care critical in underwriting today's senior facilitiesThe past few months have seen rate reductions in the property insurance area, and senior housing has benefited from these decreases. Yet, certain factors can be managed to further lower...
Specialty Sector Solutions
Non-traditional property types differentiate themselves with back-office technologyReal estate comes in many forms: traditional, which includes commercial, retail, industrial and multifamily; and non-traditional, including senior facilities, student...
"The Customer Is Always Right" Motto Prevails
Despite dramatic changes in the residential property management industry during the last 70 years, the motto "The customer is always right" has remained the bottom line."A satisfied customer- in our case, a tenant- is the best advertisement that any...
Winners' Circle
The ballots have been cast. The votes have been tabulated. Here are the 2003 JPM® Readers' Choice Award winners.CATEGORY - SECURITY:Winner: ADT SECURITY SERVICESwww.adt.comFirst Runner Up: GuardianSecond Runner Up: Brinks SecurityWith commercial and...