Journal of Property Management

Magazine serving real estate managers.

Articles from Vol. 69, No. 4, 2004

Call Me
A variety of tools keep managers connected to staff and tenantsWhen your tenant has gallons of water pouring through the roof and waits an hour before their emergency call results in help arriving at the door, you'd better believe they'll remember it...
Create Technology-Enabled Value
Progressive real estate professionals are leveraging technology to redefine everything from operations to the tenant experience. They recognize that a technology-enabled business strategy fundamentally changes the rules of competition in our industry....
Data Streams
Nowadays managers have countless options to communicate and collect valuable informationInformation that property managers have at their fingertips is a hot commodity. While the demand for rent price and vacancy data is not new, technological advances...
EmBraCe a DIgITaL LIfeSTYLe
Managers can afford tenants the tools of their burgeoning tech-driven existences through a variety of building products and servicesNew technology that is radi- cally changing the real estate industry continues to emerge on a global scale. Many innovative...
Host with the Most
Protect your company and your data with a solid ASP agreementProperty managers are increasingly relying on application service providers (ASPs) to deliver the core business systems to operate their assets on a daily basis. One overriding goal is to let...
Meta Magnificent
Integrating call center services will boost your business and please your tenants and customers by Scott MoreyLately it seems the term "call center" has more negative connotations than positive ones. Many companies believe using a call center will reduce...
Modern Times
The fresh face of the Institute's Web site is powered by advanced applicationsRave reviews greeted the revamped IREM Web site, which debuted March 31. The redesigned site is not only attractive and user-friendly, but behind the scenes it harnesses some...
Paper Trail
An effective document management solution will lead to increased productivity and decreased expensesAs file rooms and cabinets overflow, property managers are recognizing that automated document systems can help tame the seemingly endless amount of paperwork...
Reach out and Touch Someone
The latest electronic marketing and communication methods provide managers effective tools to keep tenants and employees in the knowAt one point, simply having a Web site was enough. Now property management companies are realizing that the Internet can...
REDUCED Variables
Leasing automation software tightens time to execution and optimizes tenant mixWhile many investment funds use their assets to make new discoveries, in real estate, the assets are the discoveries. The ability to generate positive returns on these assets...
Support System
A primer on getting the most out of your software experience and investmentAfter a number of years as an on-site property manager I became very adept in the use of computer programs, and was soon asked to train others. Then I was tasked with setting...
Telecommunications Reform and Deregulation
The Telecommunications Act of 1996 is very broad, and addresses emerging national issues such as universal service guarantees to all individuals; deregulation of local telephone and cable television service to promote competition; reforms to regulations...
Web-Native Software Maximizes Efficiency, Minimizes Expense
There are numerous important distinctions that set application service providers (ASP) apart from traditional desktop-based applications. Web-based solutions designed as pure Internet applications (Web-native) offer a host of services and benefits unavailable...