Journal of Property Management

Magazine serving real estate managers.

Articles from Vol. 64, No. 5, September

Anchors Away?
With consolidation underway in the grocery industry, community center managers may need to cement relations with current tenants or find new ones. While grocery store chains have rapidly been consolidating, owners and managers of shopping centers...
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CRIME Stoppers
Analysis is the first step to reducing crime on site. The act of crime analysis may conjure up images of forensics experts in long white coats or computer crime fighters churning through thousands of records. Yet in its simplest form, crime analysis...
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Discrimination Liability to Your Contractor's Employees
Property owners and managers frequently contract for certain building functions such as cleaning and security with outside companies. In some cases, the decision to outsource these functions is motivated by a desire to avoid the headaches of being...
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INTERIOR Green
Those plants in your office are not just decorative. Scientists are finding them to be surprisingly useful in absorbing potentially harmful gases and cleaning the air inside modern buildings. Tightly sealed offices and their furnishings can be hostile...
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Jpm Survey Results
Customer Service Respondents to last month's Journal of Property Management survey on customer service believe that the real estate industry and their company are generally providing a good to very good overall quality and level of tenant services....
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Locked Up Tight
A Property Manager's Guide to Modern Security Systems Inadequate security can lead to dramatic consequences--those you wish you only read about. Theft, destruction of property, and even loss of life serve to highlight the importance of security...
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Managing Trust Accounts
Whether managing 20 properties or 2,000, keeping track of trust accounts is crucial to the health and reputation of your business. A misstep, even inadvertently, can tarnish your company's reputation and result in fines, disciplinary actions, or loss...
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Musings on CHOOSING A SERVER
You've decided to replace that old property management system. After an exhaustive search, ta1king with several peers in the industry, family, and friends masquerading as computer gurus, perhaps even writing a few large checks to some consultants,...
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President's Letter
Certain Inalienable Rights Americans take their right to the quiet enjoyment of private property for granted. Since the founding of the republic, owners' freedom to buy, sell, or improve their property in any way they see fit has been a cornerstone...
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PROBLEM SOLVING TOOLS to IMPROVE PRODUCTIVITY
"Mistakes are the portals of discovery." James Joyce "A problem is your chance to do you best." Duke Ellington Are these your first thoughts when faced with a problem? Probably not. Be honest, your first thought is likely more akin to the Dilbert...
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Ready or Not Y2k
The clock is just about to run out on the millennium. Steve Epner, president of BSW Consulting, Inc., a Midwest-based advisory firm with clients nationwide, offers a little insight on how to handle some last minute glitches. JPM: With 2000 only...
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Resolving Disputes
Nobody needs to remind a seasoned real estate professional of the nearly constant threat of lawsuits and legal disputes. Property managers are exposed to a variety of problems relating to the management of real estate and often find themselves attempting...
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Risk Lurks in the Shadows
Property managers may fall prey to security liability issues Historically, the greatest concern to owners and management organizations of apartments and condominiums has been theft from tenants. Unfortunately, as violent crimes in society have increased,...
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THE FUTURE SHAPE OF REITs
An interview with Christopher Hartung, managing director and senior real estate analyst, Bank of America Securities, Inc. JPM: What are some of the changes you think REITs will need to make to appeal to investors in the future? Hartung: Ultimately,...
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The (X) Residents
One of my favorite business/pleasure activities is writing a regular question and answer column for the Las Vegas Review-Journal/Las Vegas Sun. About six months ago, however, I received a letter that left me uneasy. When I investigated further the...
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When and When Not to Hire an Appraiser
While dealing with an appraiser may seem more of a hassle than its worth, in actuality the contrary may be true. Sometimes answering the nagging questions about sale or rental information for an appraiser can lead to valuable material-if you take the...
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When the Talking Gets Tough
Communicating during a Crisis Imagine this: It's a beautiful fall Friday afternoon, and you think, just maybe, you could leave work an hour early. But a phone call from your on-site property manager changes those plans in a hurry. The furnace at...
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Why Mediations Fail and How They Can Succeed
By now, it is accepted that many, if not most, disputes in the real estate/construction industry can and should be resolved through use of a dynamic tool that is now coming into its own--mediation. Mediation basically involves the skillful intervention...
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WINNING a Large Condominium Account
By their very nature, solicitation of condominium accounts requires a different approach. Since they are run by a committee (the board), condominiums are political in nature. Unless the board is dictated to by its president, there is no single owner...
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