Journal of Property Management

Magazine serving real estate managers.

Articles from Vol. 67, No. 6, November-December

2002: Challenges, Choices and Changes. (from the Top)
This past year was one of challenge and change, recovery and resilience, transition and trailblazing. IREM[R] members and staff pulled together as a focused team to move forward objectives critical to our growth. I am truly humbled by the incredible...
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Back to Business: Business Continuity Planning Is Key to Recovering from Disaster. (Power Up: Special Technology Section)
Your company has been devastated by disaster. Will it take hours, days, weeks or months to recover? Disasters don't come with advance press releases. They occur without notice, making the need for disaster planning ever more critical. The unexpected...
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Buying into E-Procurement: Web-Based Solutions Help Streamline Purchasing Processes. (Power Up: Special Technology Section)
As new technologies evolve, they impact our lives, the way we communicate, the way we obtain information and especially the way we do business. Many of the e-initiatives for property management are still in infancy. Despite the benefits of the Internet,...
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Clear as a Cell: In-Building Cell Coverage Is Becoming a Necessity to Remain Competitive. (Power Up: Special Technology Section)
Phil Domenico has some advice for owners and operators of major office buildings who jumped on the broadband installation bandwagon in the 1990s and faced frequently disastrous results. The manager of Chicago's year-old, 50-story, 1.3-million-square-foot...
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Click 'N' Save: E-Procurement and Purchasing Cards Can Provide Substantial Savings. (Neo Tech)
Nowadays many organizations are highly focused on ways to lower operating costs through streamlined procurement and payable activities. A number of software solutions can provide the foundation to achieve these savings, but the difficulty lies in determining...
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Duty First: Laws Protect Service Members When Called into Active Duty. (Feature)
A young tenant walks into his apartment community's management office and tells the manager he has been activated into military service in Afghanistan. He informs the manager that the Soldiers' and Sailors' Civil Relief Act of 1940 allows his girlfriend...
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Goal Getter: Help Realize Your Potential with Effective Goal Setting. (New You)
Goals are absolutely necessary if you're going to find motivation to complete projects. However, careful thought and planning must go into the successful formulation of any goal, large or small. How do you effectively set goals? * Put your goals...
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Investors Warm Up to Chile. (Passport)
Located in the southern part of South America, Chile is 3,000 miles long, bordered on one side by Cordillera de Los Andes, one of the highest and longest mountain ranges in the world and on the other side by the Pacific Ocean. Boasting a stable economy,...
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Liabilities and Lullabies: On-Site Childcare Facilities Are a Risky but Important Business. (Legal Ease)
The operation of an on-site childcare facility is riddled with potential liabilities. Risks relate to the physical condition of the facility itself as well as the manner in which the facility is managed. While the possible exposures can never be totally...
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Mine Your Own Data: Become a Property Profiler by Taking Advantage of Market Knowledge. (Spotlight)
Shelly Hopper * had just received the lucrative offer of her dreams: a one-million square foot, Class A office park to manage with the responsibility of overseeing the listing broker for the 85 percent leased project. The only issue was geography--nirvana...
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Outdoor Decor: Spruce Up Your Property with Careful Landscape Planning. (Spotlight)
There's no way around it. Short-term thinking kills landscape budgets, costs you time and effort and, in the end, zaps you right in your curb appeal. Properties with a beautiful curbside manner generate higher rents per foot and retain higher occupancies....
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Philadelphia's Story: Turning around Public Housing. (Verbatim)
These are exciting and changing times for public housing authorities. Gone are the old ideas of public housing so prevalent in the 1960s and 1970s. The successful management of public housing today requires strong leadership and the willingness to...
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Sale of the Sensory: Increase Sales by Adding a Silent Salesperson to Your Leasing Team. (Feature)
Research has shown the impact of each of the five senses can directly translate into exciting new selling strategies for multifamily housing. Are you ready to add a silent salesperson to your leasing team? A poster, a carefully placed fresh flower,...
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Say It, Don't Spray It: New Graffiti Prevention Products Help You Keep Unwanted Vandalism off the Wall. (Ductape)
Stephen Baxter couldn't believe his eyes. Overnight, a vandal had sneaked into the San Francisco Marriott's 39th-floor lounge and etched graffiti onto a $3,000 skylight window. As senior maintenance engineer, Baxter now had to order and install a replacement...
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Show of Support. (What's Up?)
Diane McCall, CPM[R] felt the need to help somehow. In the wake of the September 11 attacks, the San Antonio-based property manager and Institute Chapter No. 48 president hung a large American flag in the lobby of her historical, high-rise managed...
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Signs of the Times: Apartment Marketing Plans Now Require Creative Solutions to Develop Brand Identity. (Feature)
All the signs are there. Apartment marketing has come of age. Residential managers and leasing agents recognize that one-inch classified ads and "for rent" signs are no longer enough to attract quality prospects. What is needed is a sophisticated marketing...
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(Space) Needle in a Haystack: Seattle Is Fighting to Bounce Back to Its 1990s Heyday. (Metroscope)
While Seattle was pegged as a choice real estate destination during most of the last decade, the Emerald City has suffered from current dismal economic conditions. According to the Real Estate Research Corporation's Summer 2002 report, construction...
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Sweeping Changes: The Right Attitude and Proper Training Add Up to Great Customer Service. (Speak Easy)
If customer service were listed on the stock exchange, it would have declared bankruptcy years ago. Why is it so hard to find really good customer service? The answer is twofold-attitude and training! Real estate management is one of the only businesses...
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Sweet Success. (Famous Properties)
In the film A Christmas Story, Ralphie Parker happily discovers the secret message of his Ovaltine decoder ring. Drinking the thick, chocolately drink known as Ovaltine brings back fond memories for many boomers, especially those hailing from the Chicago...
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The New Work Order: Today's Maintenance Technicians Have a Greater Stake in Property Operations. (Spotlight)
Once relegated to the back row of apartment community operations, maintenance workers now have a place front and center as important members of management teams. In the wake of increased resident service expectations, the industry has raised the...
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Tough Terms: The Insurance Renewal Process Can Be Brutal If You're Ill-Prepared. (Cover Your Assets)
Renewing property and liability insurance programs has been challenging to all property managers, and premium increases have been leading budget busters. How should property managers be positioning themselves for the next round of renewals? Get...
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Tough Times Ahead. (What's Up?)
The ongoing difficulties facing the economy mean more tough times for the real estate industry, according to the Commercial Real Estate Quarterly (CREQ) second quarter 2002 report. CREQ, produced by the Research Group of the National Association of...
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Water Torture: Where There's Water Damage, There's Mold. (Spotlight)
For shell-shocked property owners, managers and insurance professionals, the bad news about mold is liability and legislation concerns have yet to hit bottom--and the culprit is water damage. The latest salvo comes from celebrity Ed McMahon, suing...
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