Journal of Property Management

Magazine serving real estate managers.

Articles from Vol. 64, No. 4, July

Employee Retention in Tight Times
In a market when unemployment was at a record low of 4.2 percent this March, the last thing a manager wants to do is look for good help. It's difficult enough to find anyone to interview, let alone a qualified professional to hire. To avoid the problem,...
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Etiquette and the Disabled
Recently, a colleague who is blind visited a hotel accompanied by his guide dog. In ordinary situations, most people would expect to be greeted by the concierge, offered help with their baggage, and told to call if they needed anything. However, none...
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Fair Housing Update: A Selected Review of Trends
F. Durwood Ruegger Although the Fair Housing Act has been around for some time, the need for informing and educating the property management community regarding the fine points of the Act is still quite evident. Its history and additions to the...
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How to Keep Smart Buildings Running
Property owners and developers are increasingly marketing technology-based building enhancements such as T1 lines; satellite dish hook-ups; microwave antennas; energy-saving computerized building systems; clean, conditioned, and reliable power; and...
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Leadership How Do You Score?
Leadership appears to be in short supply these days. According to "Bridging the Leadership Gap," a 1997 report by The Conference Board, only 51 percent of the companies surveyed rated their leaders as excellent or good in their capabilities to meet...
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Making Special Events Really SPECIAL
While most apartment complexes are called "communities," many managers simply do not have the time or money to spend planning events that actually develop a sense of community. However, many simple activities are extremely effective in promoting community...
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Meeting the Educational Challenges 2000
What skills will real estate managers need tomorrow, and how can management companies provide the training to teach these skills? In March, a panel representing management and training professionals from several national real estate companies shared...
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Monitoring Industrial Tenants
Industrial property management is sometimes regarded as less complex than commercial operations--leases are longer, little build-out is involved, and many tenants handle repairs and cleaning. But in the area of usage monitoring, industrial properties...
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No More Cubes
Workplace Productivity and the Physical Environment This being the Age of Dilbert, we are all acutely aware of the personal and professional experiences--sometimes humorous, sometimes truly painful--of a working life lived primarily in a fuzzy-walled...
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Possible Pitfalls with Successor Lessees
When a lessee's rights under a lease are assigned, the lessor typically requires the successor lessee to execute an "assumption agreement" promising to assume and perform all lessee obligations. The landlord thus ensures that the new lessee will be...
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President's Letter
Keeping the Best At a time when U.S. unemployment is 4.2 percent and the real estate industry is prospering, keeping good employees is not just a good idea, its a necessity. As with any relationship, however, a company's ability to inspire loyalty...
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Software 99
Survey of Property Management and Accounting One of the most critical decisions facing real estate organizations today is determining the best way to use technology in support of real estate management. Some of the technology issues facing property...
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Ten Tips to Keep Your Job
While low unemployment rates still prevail, if you're resting on your laurels, you may be in for a rude awakening. Nor only is competition among real estate professionals increasing, but employers expect you to expand your industry expertise and contribute...
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The Trust to Change
Worried about a changing workplace and its effect on your company? The key to a positive corporate culture may lie in the mystical tale of The Eagle and the Monk, a business "fable" that combines Eastern philosophy and Western management theory. As...
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The Ups and Downs of Elevator Maintenance
Yesterday's elevator or escalator systems were pretty straight-forward, with everything out where a technician could see it and sense it. So a typical service program was based on a skilled technician with a good eye for things electrical and mechanical,...
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Underground Tank Owners Beware
Underground storage tanks (USTs) remain an important tool for many businesses, but the owners of USTs should be aware that they face significant liability exposure from a variety of sources should leaks occur. In addition to remediation costs and statutory...
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Understanding Boiler and Machinery Insurance
Essentially, boiler and machinery insurance is designed to reduce, through periodic inspection, the chance of malfunction among boilers and other manufacturing equipment, including pressurized, electrical, and electronic machinery. Because it ranks...
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