Journal of Property Management

Magazine serving real estate managers.

Articles from Vol. 65, No. 4, July

All in One Neat Box
Centralizing property data and accessing in formation via the web promises a new level of connectivity for property management. Today, an "e-volution" is taking place in the property management industry. Old and new software companies alike are...
Clearing the Hurdle of Lease Renewal Options
Lease negotiations, more often than not, lead to a request from the lessee for renewal options. And, just as often, such options are given freely, without much thought or negotiation, by even the most sophisticated owners and managers. Yet, lease renewal...
Do You Need Professional Liability Insurance?
Until recently, the liability concerns of property managers were focused primarily on injuries at the property. Professional liability concerns were relatively minor, with only a few disgruntled tenants or dissatisfied owners to contend with. But for...
Forecasting Your Organizational Climate
Although many U.S. businesses are experiencing increased demands for their products and services, it is becoming increasingly difficult for them to maintain an elevated status within their respective industries. For example, companies are being challenged...
Good Enough for GOVERNMENT?
Anyone who has ever heard the phrase "good enough for government work," and most people have, may think twice about contracting with the government. No one wants to be regarded as second rate, especially in a service business. But those who look...
How to Cash Partial Rent Checks without Losing Your Right to Full Payment
What should you do if a tenant sends you a rent check that covers only part of the amount due? If you simply return the check and demand to be paid in full, you may be giving up the chance to collect anything from an unreliable tenant. But cashing...
IN IT Together
Building Capabilities Through Strategic Alliances Today real estate companies of every size are joining hands and resources in strategic alliances. Companies are forming strategic alliances for a variety of reasons: to bridge critical technology...
Interview
Equity REIT shares have outperformed the broader market this year, and REITs continue to attract investors through a variety of avenues, including the lesser known option of perpetual preferred shares. What are these half-bond, half-stock vehicles...
MEASURING Customer Satisfaction
The formula for business success in the property management industry has never been a secret: Too often we skip past the all-important second element of this common sense formula: What keeps customers available to you? "Customers," in this case,...
Modernizing for the Millennium
Faster than the speed of a sound byte or the click of your mouse, the real estate management industry is changing its business approach to allow for fast, flexible, and forward decision making. With the immediacy that e-mail, e-commerce, and the...
Potholes and Patches: The Ups and Downs of Pavement
While the average person might take the serviceability and longevity of on-grade pedestrian and vehicular pavements for granted, they are, in fact, susceptible to a host of potential problems. However, these problems may be minimized with the proper...
PUSHING BUTTONS: Marketing Ideas That Work
Marketing Ideas That Work In any argument, if you know how to push the right emotional buttons, you gain control of the situation. It's no different in marketing -- what better way to attract residents than to engage their emotions. Statistics show...
Recycling: Keep Your Profits out of the Dumpster
Your waste reduction plan has been in place for two months. Colored recycle bins are at every desk, tenants have been educated on the proper procedures, and bright posters remind them what is and is nor acceptable. Yet your janitorial staff reports...
Shifting Players
Outsourcing may be on the rebound with corporations, but today it's a different game. There's a saying that if you wait long enough, whatever has gone out of fashion will eventually come back into style. That could be the case these days with outsourcing,...
THE IRS HELPS CRTs
If you were to go to any major college or university in the country, you would see names on most prominent buildings on the campus. The same is true of most major hospitals in the country. Almost everyone knows that the people named are major donors,...
The Web and Retail
The emerging reality of online sales has some retailers running for cover; but e-commerce offers both opportunities and hurdles, says one expert--Ted Kraus, of The Dealmakers. JPM: How do you believe that the Internet will affect retailing in the...
You're Not in Kansas Any More
Even with the recent falls in the Nasdaq, working in the heady world of dot.coms remains tremendously appealing to many real estate entrepreneurs. Whether your role is the more traditional one of a facilities manager for a fast-moving dot.com or a...