Journal of Property Management

Magazine serving real estate managers.

Articles from Vol. 74, No. 6, November-December

Communication on the Fly: Clear Conversation Will Help You Manage & Assist Team Members
Flight 201 to tower, come in tower. Over. Flight 201 requesting assistance with turbulent landing. Over. Tower to Flight 201, too much static. Say again? Much like air traffic controllers assisting pilots and their crews in landing planes at...
Continuing Our Commitment
Here we are, near the end of what I'm sure we can all say was a very challenging year. I know every one of us has been affected--either directly or through others--by the fallout in the economy. Even though economists report that recovery is underway,...
Course Listings
NOVEMBER ETH 800 Nov 4 Raleigh, NX. MPSAXM Nov 2-5 Sacramento, Calif. MPSAXM Nov 2-5 Jacksonville, Fla. MPSAXM Nov 2-5 Rockville, Md. CPM001 Nov 6 ...
Creative Inspiration IAC World Headquarters in New York Is an Architectural Tribute to the Company's Forward-Thinking Vision
When IAC/InterActiveCorp was building its world headquarters in New York City, some concerned passersby thought the building was falling down. In actuality, the building's unique design was coming along perfectly. "Someone driving by the building...
Don't Let the Bedbugs Bite: IREM Member Offers Solutions to Eliminating a Fast-Growing Pest Problem
I was beginning to get sleepy, having just finished watching an episode of "CSI" when the phone rang. It was my daughter and she sounded a bit frantic. I asked her what was wrong. She said she had several welts or bites on her arm, and she had noticed...
Dual Representation & Conflicts of Interest in Real Estate Management
This case study explores the ethics encountered in dual representation and conflicts of interest that may arise in community association management. Note that the names Smith Apartment Company and Johnson Management are used as pseudonyms, and certain...
Golden Opportunity: The Olympics Offer Long-Term Benefits to Real Estate Managers and Their Cities
Hosting the Olympics is no small feat. Deserving of a gold medal itself, it requires making a positive impression on the world; not spiraling down into debt; and keeping the games alive long after they've left. While host cities have not always...
Improvement Planning & Marketing
In RVP Corner, JPM shares the thoughts and opinions of an IREM Regional Vice President on a single topic covered in the current issue of JPM and how it affects the region he or she oversees. SHEILA A. AUSTIN, CPM[R], OF SOUTHFIELD. MICH., SERVES...
JPM Annual Index 2009
A Alter, Shannon Get on the Short List: Attracting Business from Owners Requires Knowledge and Networking, May-Jun 2009: 14 Is Your Tenant Headed for Trouble?, May-Jun 2009: 38-41 Make No Mistake: Avoid These Common Mishaps when Marketing...
Know Your Code of Professional Ethics: Article 4. Protection of Funds
A MEMBER shall at all times serve as a fiduciary for the client and shall not commingle personal or company funds with the funds of a client or use one client's funds for the benefit of another client, but shall keep the client's funds in a fiduciary...
Living in Luxury: Upscale Design Trends and Service Meet Changing Demographics in Student Housing
It would be hard to call the space beautiful, although the view of downtown Chicago from the floor-to-ceiling windows certainly is. The room is completely open, except for the support pillars holding up the building. There's no furniture. Instead,...
Make No Mistake: Avoid These Common Mishaps When Marketing Your Properties
THIS TIME OF YEAR, ADVICE IS PLENTIFUL AS A MOTHER OF A HIGH SCHOOL SENIOR ON THE BRINK OF APPLYING TO COLLEGE, I AM RECEIVING A VARIETY OF SUGGESTIONS ON HOW MY DAUGHTER CAN BEST MARKET HERSELF TO THE SCHOOL OF CHOICE. Surprisingly, I've found that...
Mark-to-Market Accounting Rules Impact Banks
Some experts believe that "mark-to-market" accounting rules have forced banks to take steep write-downs on performing assets such as commercial mortgage-backed securities (CMBS), exacerbating the liquidity crisis. These rules have been improperly forcing...
New Provisions Protect Tenants Who Rent Foreclosed Properties
New legislation--S. 896, the "Helping Families Save Their Homes Act of 2009," includes provisions to protect tenants from eviction as a consequence of a foreclosure affecting the property being rented. For example, many families living in rental housing...
Recession Effects along the Great Lakes Part One: Illinois, Wisconsin, Minnesota and Indiana
A common view about the Midwest is that during an economic expansion, the highs don't get too high, and during a recession, the lows don't get too low. This appearance of relative stability in states like Illinois, Wisconsin, Minnesota and Indiana...
Take Care of Your Customers Your Service to Clients and Customers Should Shine in Economic Downturns
PROPERTY MANAGEMENT IS A UNIQUE BUSINESS IN WHICH WE SERVE BOTH CLIENTS AND CUSTOMERS. AS WITH ANY BUSINESS, A SLOWDOWN IN THE ECONOMY CAN IMPOSE GREAT FINANCIAL HARDSHIPS ON ALL PARTIES INVOLVED IN A TRANSACTION. While the owner may be struggling...
Take the Lead on Ethics: Make Ethics the Core of Your Company Management Philosophy
WE ARE LIVING IN UNPRECEDENTED TIMES. AND IT IS DURING THESE TIMES OF STRESS THAT THE LEADERS OF PROPERTY MANAGEMENT COMPANIES MUST CONTINUE TO CREATE AN ENVIRONMENT within their companies to foster continued ethical delivery of services and relationships...
Talf Aims to Repair Credit Crisis
In June 2009, responding to the growing credit crisis, the Federal Reserve officially launched the Term Asset-Backed Securities Loan Facility (TALF) to include commercial mortgage-backed securities (CMBS). This program was also expanded to include...
The P.B. Bell Companies
COMPANY HEADQUARTERS LOCATION Scottsdale, Ariz. NUMBER OF EMPLOYEES 250 DATE THE COMPANY BECAME AN AMO FIRM November 1, 1990 COMPANY WEB SITE www.pbbell.com Debbie D. Willis, CPM[R], is the president and designated broker of property services...
The Pen Is Mightier ... Pulse Smart Pen Offers Users an Easy Way to Make Notes Digital
One common frustration I see with people who go paperless is the thought that they need to switch their data entry from a pen and paper to a keyboard. The Pulse SmartPen bridges that gap from analog to digital by offering the ability to take notes...
Tips to Maximize Profits at Your Apartment Communities
Most things lose some of their luster and value with each passing year, and rental apartments are no exception. Real estate managers, and owners especially, must recognize their properties are not frozen in time. What satisfied renters in years past...
Tying It Together with an EMS Proper Use of Energy Management Systems Maximizes Efficiency
IN THE LAST FIVE ISSUES OF JPM, WE'VE REVIEWED WAYS TO REDUCE ENERGY USE AND COSTS, INCLUDING THERMOSTATS, LIGHTING AND PLUG LOADS. An energy management system (EMS) is the one piece of equipment in your building that has the potential to bring all...