It's unclear whether Jimmy Stewart's "Mr. Smith" detoured through Dallas before landing in Washington, D.C., but the members of Chapter No. 14 have certainly followed his path to the Capitol. They have been successful in arranging many visits at the...
On the surface, Article 4 of the ARM Code of Professional Ethics--duty to employers and former employers--appears to be a matter of simple common sense. In practice, however, many members fail to adhere to this creed in the performance of their management...
How can managers harness costs across a portfolio? Developing and launching a computer-assisted facilities management (CAFM) system is a monumental task that requires commitment and cooperation from all levels of an organization. But when executed...
Rudin Management Co., Inc., knows there's no room for complacency when managing properties at addresses like 3 Times Square, 345 Park Avenue, 55 Broad Street and 415 Madison Avenue. That's why the firm is among the first commercial users to look at...
When Exbar Arias, CPM, enrolled in a real estate course while completing his undergraduate work at St. Louis University, he had no idea he was about to be wowed. The class sparked a curiosity within Arias and after college, while he was learning the...
In today's business milieu, managers have become dissatisfied with solutions that only focus on historical data. They want to know more about the future of their organizations and how to make key business decisions today to positively influence the...
In January, the Institute approved its first AMO Firm in Puerto Rico, Interservice Group, Inc. (IGI), led by executive CPM Fernando Marquez. Incorporated in 1981 by a group of real estate professionals with Marquez at the helm, IGI manages an investment...
Scenario No. 1: Customer Relationship Management You receive a tenant call from a large retail firm. The office manager requests a copy of moving rules and procedures for their 5,000-sq. ft. space. You check the lease expiration; yes, it expires...
John J. Gilbert, III, is executive vice president and chief operating officer at Rudin Management Company, one of New York City's largest privately owned real estate groups. He served as chief technology officer for the company's New York Information...
This month's Journal of Property Management reports results from an important survey focusing on how, and to what extent, technology is being used by real estate management professionals. As we look at the findings, we should ask: are we getting all...
There's a new port of call in the South China Sea and it's designed to attract a generation that trades in digital entertainment. Cyberport--Hong Kong's information technology flagship--is a landmark $2 billion mixed-use development with an interactive...
Do well-trained property managers add value to a portfolio? Does good management translate into value? Of course it does, right? Why would we be CPMs, Candidates and ARMs if we did not believe our training and experience added value? But, do property...
When contemplating a change in software applications, it is essential to analyze all potential business and operational challenges and develop a clear understanding of needs and expectations about the software, as well as a precise company-wide deployment...
Are you an early adopter or a technophobe? Here's your chance to compare how wired your buildings are in today's market, benchmark your use of high-tech communication gadgets and find out how much other property management companies budget for technology...
In 2010, there will be a consolidation of software providers, real estate technology will be provided predominantly by outsourcing and there will be an increased focus by real estate and infrastructure leaders on technology investment. These and other...
Boston: Mass Confusion The Red Sox may have reversed their 86-year curse last year, but the city's real estate markets are still under a spell. According to a recent CB Richard Ellis/Whittier Partners office market report reflecting third quarter...
Exciting new technologies that broaden communications options, improve productivity and comfort, heighten safety and security and provide innovative conveniences are powerful incentives building owners and managers can offer to attract tenants and...
The use and deployment of capital are critical decisions within real estate companies. Until recently, many firms were slow to invest in back-office technologies such as property and lease accounting software, accounts payable systems and financial...
A new series of state elevator laws affecting inspections and fire operation access keys will have a significant impact on property managers and owners. Elevator Inspections The regulatory duty to inspect elevators has been handled by state and...
Wireless technology has become an integral part of our lives. In one form or another, property managers, owners and tenants use wireless tools every day to communicate, control, adjust, synchronize, monitor, inform and protect. As a result, owners...
What's smarter than a fancy new PDA or a cool cell phone? Both devices merged into one! Welcome to the world of convergence devices. For the last few years, this exciting sector of technology has held out the promise of small, multifunction devices...