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The Public Manager
Resource on critical public management issues for government officials. Ideas on management for practitioners at all levels of government, international government organizations, consultants, students, and scholars.
Articles from Vol. 38, No. 2, Summer
Adaptability: Leading through Focused Conversations
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We are nearly overwhelmed by change--a new administration in Washington, an economy still on a downhill slide, and a rocky, war-torn global landscape. As the tempo of unpredictability quickens, many of us in the public sector find ourselves buffeted...
Coordinating Cross-Boundary Performance at the FAA: Integrating Cross-Government Activities Has Increased Airspace Capacity So More Planes Can Fly on Time
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Problems cross boundaries and so must solutions. The most important challenge for performance networks that aim to deliver better results is designing the structure that coordinates across traditional agency boundaries. Not only must this structure...
Federal Performance Reporting: What a Difference Ten Years Males! since CPRA Implementation, the Annual Reporting Quality Has Improved Substantially, and Agencies with Better Reports Increasingly Use Performance Information as a Management Tool
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In 1999--a decade ago--federal agencies issued their first annual performance reports mandated by the Government Performance and Results Act (GPRA) of 1993. That same year, the Mercatus Center at George Mason University launched a research project...
Future Compensation of the State and Local Workforce: Are Compensation and Benefit Packages Ready to Address the Occupational Needs of the Next Decade?
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The U.S. Bureau of Labor Statistics (BLS) projects that by 2016, 124 million people will be employed by the U.S. private sector and that the state and local government workforce will increase to about 21 million. These increases come at a time when...
High-Speed Rail: An Idea Whose Time Has Come? Passenger Rail Policy Is Being Revisited at All Levels of Government and Globally-With Innovative Strategies and Methods to Ensure Its Success
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On April 16, 2009, President Obama startled the passenger rail community by saying what no other president has: that high-speed rail (HSR) is an idea whose time has finally arrived in the United States. In his words, "Imagine whisking through towns...
Human Capital Councils Help Drive Change: USPTO Links Human Capital Planning to Accomplishment of Agency Strategic Goals
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As his administration settles into the executive branch, President Obama faces the largest number of challenges of any new president in recent memory. Building a strong, skills-based federal workforce is key to addressing these challenges in the years...
Improving Air Force Transportation Systems by Using Alternative Energy: The Air Force Academy Exposes Its Cadets to Managerial Challenges Inherent in Implementing a Sustainable Alternative Energy Plan
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Air Force leaders, like many public-sector managers, must strive to introduce innovative alternative energy systems while encouraging cost-effectiveness and systematic learning. Education and hands-on experience are key ingredients to evaluating and...
In Pursuit of Ethical Governance: New Approaches Are Emerging to Fight Corruption, Including the Use of Measurement Tools
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Do you recognize these headlines? * "Former CIA Official Is Sentenced to Prison for Fraud" * "Despite Red Flags About Judges a Kickback Scheme Flourished" * "Corruption Undercuts U.S. Hopes for Improving Afghan Police" * "Federal Judge...
Leveraging Networks and Social Software for Mission Success: Web 2.0 Tools Help Dynamically Assess Contributions, Grasp Organizational Sentiment, and Identify Key Human Capital Assets
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Corporate and federal leaders are learning that traditional, hierarchical organizational ("org") charts are no longer accurate (; depictions of how and by whom work gets done in modern institutions. They worked well in an era when output was mostly...
Neighborhood Watch in Belgium: Two Municipal Programs Illustrate the Conditions for Successful Public Participation
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Belgian neighborhood watch projects were inspired by neighbor hood watch projects in the United States and United Kingdom (see, for example, www crimereduction.homeoffice.gov.uk/ neighborhoodwatch). Citizens, police, and the municipality cooperate...
Performance-Based Pay at NGA: Involving Managers and Employees from the Outset Is Critical to Workforce Acceptance and Sustained Success
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[ILLUSTRATION OMITTED] Over the past year or so, a great deal has been written about the problems of the performance-based pay programs at the U.S. Departments of Defense (DoD) and Homeland Security (DHS). Employee complaints also forced changes...
Quattro Punti: Four Steps to Budgeting and Performance Management-Part 1: Start by Creating a Strategic Hierarchy, Setting Targets, and Defining Measures
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Government agencies often provide essential services that no one else provides. Therefore, the managers who run those agencies need a tool to manage for results, and citizen consumers of those services need one to gauge their performance. The new Obama...
The Manager's Musings
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Performance and Trust in Government During the past two decades, government at all levels launched a full-court press on financial accountability, requiring agencies to publish short- and long-term plans--with strategic goals, measurable objectives,...
The New Administration's Shared Services Opportunity: Stepping Up Use of Shared Services in the Federal Environment Can Redeploy Resources from Routine, Low-Value Work to Urgent National Needs
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The shared services revolution began in the late 1980s with the adoption of commercial off-the-shelf (COTS) enterprise resource planning (ERP) software packages by leading commercial enterprises. These highly standardized and scalable technology platforms...
The Public Sector and the Power of Us
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Anyone who thinks change is easy should try asking their partner to change the side of the bed on which they sleep. Adjusting to the realities of a connected world is a more dramatic challenge, and change will take considerable time, but we should...
Transportation Megaprojects: Comparing Project Management and Oversight Approaches: Three Recent, Well-Known Initiatives-Boston's Big Dig, Denver's International Airport, and Colorado's T-REX-Vary in Methods and Success
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The desire to build persists. Since the earliest known civilizations, government leaders, aided by their public managers, have constructed large public works projects. Whether we look at the remains of the ancient Assyrians or the more recent structures...
