Selected full-text books and articles on this topic

The Power of Apology: Healing Steps to Transform All Your Relationships
Beverly Engel.
Wiley, 2001
Taking Wrongs Seriously: Apologies and Reconciliation
Elazar Barkan; Alexander Karn.
Stanford University Press, 2006
Mea Culpa: A Sociology of Apology and Reconciliation
Nicholas Tavuchis.
Stanford University, 1991
Pardon Me for Breathing: Seven Types of Apology
Kramer-Moore, Daniel; Moore, Michael.
ETC.: A Review of General Semantics, Vol. 60, No. 2, Summer 2003
Women, Men, and Politeness
Janet Holmes.
Longman, 1995
Librarian’s tip: Chap. 5 "Sorry! Apologies and Negative Politeness Strategies"
From Conflict Resolution to Reconciliation
Yaacov Bar-Siman-Tov.
Oxford University Press, 2004
Librarian’s tip: Chap. 8 "Apology and Reconciliation in International Relations"
Does Apologizing Help? the Role of Self-Blame and Making Amends in Recovery from Bereavement
Weinberg, Nancy.
Health and Social Work, Vol. 20, No. 4, November 1995
Apology Subverted: The Commodification of Apology
Taft, Lee.
The Yale Law Journal, Vol. 109, No. 5, March 2000
How to Do Things with Words
J. L. Austin; J. O. Urmson; Marina Sbisa.
Harvard University Press, 1975 (2nd edition)
Librarian’s tip: Discussion of apologizing begins on p. 45
Companies Can Apologize: Corporate Apologies and Legal Liability
Patel, Ameeta; Reinsch, Lamar.
Business Communication Quarterly, Vol. 66, No. 1, March 2003
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