In the third edition of this successful and popular text, Tony Watson explains how the discipline of sociology can contribute to our wider understanding of the variety of work practices and institutions which exist in modern societies. He travels the full journey from the founding ideas of the discipline to post-modernist departures and develops all the main areas: occupations; organizations; work experience; industrial relations; industrial society and theory. The book ends with a thoroughly revised chapter covering the major questions of how work experience and global patterns of relationships are changing now and may change in the future.
A growing number of contemporary organizations have management structures that are less centralized and hierarchical than the traditional bureaucratic model. This book takes a close look inside one such organization: an employee-owned manufacturing corporation. It addresses the question of how conflicts are handled when bureaucracy is greatly reduced--and its findings will surprise and enlighten many readers. Therapy, a behavior or practice normally thought to be confined to the offices of psychiatrists and the wards of mental hospitals, turns out to be the most common way of handling conflict in the postbureaucratic work environment. James Tucker reveals that this therapeutic system of social control contrasts sharply, and tellingly, with the more authoritative--often violent--systems of social control found in more centralized and hierarchical work settings, especially those of the past.