This book examines both 'old media' treatment of crime legends: news reports, fictional film and television depictions, as well as 'new media' interactive discussions of them: versions and discussions circulating in Internet newsgroups and via electronic mail lists. It examines rumors in the electronic age, with an eye towards a social context vastly changed from the height of rumor research in the mid-twentieth century.
This book offers a thorough examination of rumors and proposes strategies for organizations to use in combatting rumors that occur both internally and externally. Author Allan J. Kimmel explores the rumor phenomenon and distinguishes it as a distinct form of communication. He looks at psychological and social processes underlying rumor transmission to understand the circumstances under which people invent and circulate rumors. In addition, he examines how rumors are spread--both interpersonally and through mediated processes--and offers strategies for organizations to respond to rumors when they surface and methods for preventing their occurrence. Numerous examples are provided of actual rumor cases for which managers either successfully or unsuccessfully coped, including such companies as Procter & Gamble, McDonald's, Snapple, Pepsi-Cola, and Gerber.Intended to serve as a comprehensive compendium of strategies, this book was written with two objectives in mind. The first is to shed light on the often perplexing phenomenon of rumor by integrating disparate approaches from the behavioral sciences, marketing, and communication fields. The second is to offer a blueprint for going about the formidable tasks of attempting to prevent and neutralize rumors in business contexts. With these dual goals in mind--one theoretical, the other applied--this book will be of equal interest to both academics and managers in a wide range of professional contexts. In addition, it will guide organizational and marketing managers in their efforts to combat the potentially destructive consequences of rumors.
Who says you can't have a serious reference work on humor? This new resource offers a broad look at humor with more than 100 well-written and entertaining entries. Scholarly in nature, yet enjoyable to read, the Encyclopedia examines several aspects of humor, such as: styles of humor, subjects of comedy, media methods, academic endeavors, humor in society, historical aspects. This volume celebrates a century of twists and turns in American humor.