Quality Initiatives in Risk Management Information Systems

Article excerpt

Today, we must have the information we need faster, and in a form that facilitates multiple manipulations that look nice in our corporate colors. The focus on quality must be the mind set of all employees With all of the new networked communications available, we must be cautious to always consider the human element in our process of selecting, designing, implementing and maintaining our systems, which have become our backbone.

The demands are growing

We must integrate our employee benefits systems with our risk management information systems and also upload to our general ledger system...update our OSHA reporting systems...present our new program with integrated video and sound...send it out on CD to all managers for review. check the Internet for more information...more data...faster. The more integration we achieve with our risk and insurance systems, the more dependent the entire organization becomes on those systems for information.

Look before you leap

Before you begin to select a new system for risk management and insurance, you must take a thorough inventory of your internal resources.

The systems developed internally, and integrated, may yield the unique application you seek. This kind of integration is also available through the purchase of a software or service product. The problems of linking software together are quickly disappearing as we strive toward "open" systems. Make sure your internal selection team or design team has representatives from all areas of your organization. Include both the users and decision makers on this team and give equal weight to all opinions. If you use consultants, balance their opinion against that of your team.

Questions to be asked

Another factor sometimes overlooked is the process of system development. How does the consultant company come up with system enhancements? …