Recruit with Core Company Values in Mind

Article excerpt

Byline: CAROLE WHITE

AGOOD approach to customer service and a dedicated workforce is key to building a good reputation, and a good reputation is the most powerful tool a company can have to ensure success and growth.

It can be difficult recruiting new members of the team that share the same core values of your company and truly understand your mission.

Recruitment can be an unnerving experience when we consider the reputation of the company could be at stake if you take on the wrong people. It is important to develop a recruitment process specific to your business and job opportunity.

Developing a job description and person specification. As your most valuable and expensive resource, getting the right person is vital and the whole recruitment process can be a very costly one.

Drawing up a job description and person specification is essential; both your selection of the candidates and your interview format should be based on these.

The job description will outline the scope of the job. Typically this should include the job title together with a summary of the main objectives, responsibilities and tasks involved. The person specification should detail the knowledge, skills and experience required to do the job. It must be closely tied to the needs of the role.

Which characteristics should you include in your person specification? Consider carefully what kind of person you are looking for. Typical characteristics include: Good communication and interpersonal skills Self-confidence Resilience Ability to persuade and influence Assertiveness Business acumen Marketplace and industry understanding Ability to self-motivate Good planning and organisational skills Divide your person specification into essential and desirable characteristics. …