14Elsa Ramsden Introduction
Role of the Health Professional
Talking with Patients
Communication in the Therapeutic Context
IntroductionThis chapter develops the argument that it is
necessary to think about communication in
the therapeutic context differently than we do
about communication in our everyday, social
context. The paradigm shift in interpersonal
communication suggested here explains the
need for specific kinds of communication
behavior to deal more effectively with the different needs in the health care treatment relationship.The role of the health professional is described
and contrasted with the role of the individual
in society. The special nature of the therapeutic context is described and contrasted with
the social context. I suggest that the role of a
health professional in the therapeutic environment requires communication that is both
deliberate and skillful. Communication
processes commonly found in health care settings are identified and organized into five categories :
|i. ||Establish rapport.|
|2. ||Orient to the clinical environment.|
|3. ||Clinical performance or health behavior.|
|4. ||Individual behavior.|
|5. ||Personal problems.|
Five different kinds of intervention strategy
used by health professionals are described as
Questia, a part of Gale, Cengage Learning. www.questia.com
Book title: The Person as Patient: Psychosocial Perspectives for the Health Care Professional.
Contributors: Elsa Ramsden - Editor.
Publisher: W. B. Saunders Co., Ltd..
Place of publication: London.
Publication year: 1999.
Page number: 244.
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