Human Resource Development: The New Trainer's Guide

By Edward E. Scannell; Les Donaldson | Go to book overview
Save to active project

CHAPTER 18
Evaluation

You dun good.

Few things in the field of human resource development create as much controversy or discussion as does the word evaluation. Serious trainers will always agree on the need for critical appraisal and improvement; we seldom, however, agree on the best method of evaluation.

This chapter will discuss the process of evaluation and offer several field-tested models and techniques for such review.

A basic premise underlying our entire approach to evaluation is that it is a continuing process. We must always be asking our peers and ourselves: "How can I make my next session even better?" If we indeed believe that education is a continuing process, it would seem to follow that we should always be learning and benefiting from our own mistakes of omission and commission.


Why Evaluate?

Let's first ask why we need to evaluate in the first place. These few responses will answer that inquiry:

Mandate. If your organization, like most, requires some type of evaluative response to training from participants and instructors, that's not a bad reason in itself; in other words, "My boss told me I had to!"

Improvement. We should always strive to make tomorrow's sessions better than today's. Certainly we want to continue to improve our own performance, and participants' and colleagues' critiques can be used constructively to aid us in that effort.

Justification. There are many times when we are called upon to defend or justify the continuation of a certain class or program. If we can produce objective

-165-

Notes for this page

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
Loading One moment ...
Project items
Notes
Cite this page

Cited page

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

Cited page

Bookmark this page
Human Resource Development: The New Trainer's Guide
Settings

Settings

Typeface
Text size Smaller Larger
Search within

Search within this book

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

While we understand printed pages are helpful to our users, this limitation is necessary to help protect our publishers' copyrighted material and prevent its unlawful distribution. We are sorry for any inconvenience.
Full screen
/ 194

matching results for page

Cited passage

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

Cited passage

Welcome to the new Questia Reader

The Questia Reader has been updated to provide you with an even better online reading experience.  It is now 100% Responsive, which means you can read our books and articles on any sized device you wish.  All of your favorite tools like notes, highlights, and citations are still here, but the way you select text has been updated to be easier to use, especially on touchscreen devices.  Here's how:

1. Click or tap the first word you want to select.
2. Click or tap the last word you want to select.

OK, got it!

Thanks for trying Questia!

Please continue trying out our research tools, but please note, full functionality is available only to our active members.

Your work will be lost once you leave this Web page.

For full access in an ad-free environment, sign up now for a FREE, 1-day trial.

Already a member? Log in now.

Are you sure you want to delete this highlight?