Human Services Management: Organizational Leadership in Social Work Practice

By David M. Austin | Go to book overview

REFERENCES

Abbott, Andrew D. 1988. The System of Professions: An Essay on the Division of Labor. Chicago: University of Chicago Press.

Abbott, Andrew D. 1995. Boundaries of social work or social work of boundaries? Social Service Review 69, no. 4:545–562.

Abbott, Pamela, and Claire Wallace. 1990. The Sociology of the Caring Professions. London: Palmer Press.

Abercrombie, Nicholas. 1980. Class, Structure and Knowledge: Problems in the Sociology of Knowledge. Oxford: Basil Blackwell.

Abramson, J. S., and T. Mizrahi. 1996. When social workers and physicians collaborate: Positive and negative interdisciplinary experiences. Social Work 41, no. 3:270–283.

Agranoff, R., and A. Pattaos. 1970. Dimensions of service integration: Service delivery, program linkages, policy management, organizational structure. Human Services Monograph Series 13. Washington, D.C.: Project SHARE.

Aiken, M., and J. Hage. 1968. Organizational interdependence and intraorganizational structure. American Sociological Review 33:912–930.

Akers, R. L., and R. Quinney. 1968. Differential organization of health professions: A comparative analysis. American Sociological Review 33, no. 1:104–121.

Aldrich, H., and D. Herker. 1977. Boundary spanning roles and organization structure. Academy of Management Review 2:217–228.

Aldrich, Howard. 1978. Centralization versus decentralization in the design of human service delivery systems. In R. Sarri and Y. Hasenfeld, eds. The Management of Human Services, pp. 51–79. New York: Columbia University.

Alexander, C. A. 1976. What does a representative represent? Social Work 21, no. 1:3–9.

Alexander, C. A., and A. McCann. 1956. The concept of representativeness in community organization. Social Work 1, no. 1:48–52.

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Human Services Management: Organizational Leadership in Social Work Practice
Table of contents

Table of contents

  • Title Page *
  • Contents *
  • Foreword vii
  • Preface xi
  • Acknowledgments xv
  • One - Introduction 1
  • Two - Human Service Organizations 30
  • Three - Stakeholder Constituencies 59
  • Four - Organizational Structure and Program Design 89
  • Five - Service Delivery Networks 138
  • Six - The User/consumer Constituency 184
  • Seven - Organized Professions and Human Service Organizations 216
  • Eight - Legitimators and Funders 281
  • Nine - The Human Service Executive 322
  • Ten - Boards of Directors and Advisory Committees 354
  • Eleven - Accountability 396
  • Twelve - Dealing with Change 423
  • References 449
  • Index 479
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