JOHN W. HEAD is Associate Professor in the library science department at Clarion University of Pennsylvania, and has worked in public and academic libraries. A member of the American Library Association and the Pennsylvania Library Association, he is interested in information retrieval, library automation, and research methods.
GERARD B. MCCABE was director of libraries at Clarion University of Pennsylvania. He is the editor of Operations Handbook for the Small Academic Library (Greenwood Press, 1989), Academic Libraries in Urban and Metropolitan Areas: A Management Handbook (Greenwood Press, 1992), Insider’s Guide to Library Automation (Greenwood Press, 1993), Academic Libraries: Their Rationale and Role in American Higher Education (Greenwood Press, 1995).
RHONDA AMES has a B.S.C.S. and an M.S.L.S. from Clarion University of Pennsylvania. In the past she has worked as a programmer for Pinellas Park Public Library and is currently Access Services Coordinator for Ohio Valley Public Libraries.
CASSANDRA BRUSH has been the system librarian at the Pittsburgh Theological Seminary for the last four years. Her previous experience includes a four-year term as head of technical services for a small four-year college in