Writing at Work: A Guide to Better Writing in Administration, Business and Management

By Robert Barrass | Go to book overview

Acknowledgements

I write not as a grammarian but as a teacher, with experience in administration, business and management, knowing how important it is that students - and all people employed in administration, business and management - should be able to think clearly and express their thoughts persuasively when speaking or writing.

I thank Jonathan Barrass for his help in writing this book, especially with the parts on aspects of information technology. I also thank Elizabeth Cunningham, independent IT trainer and consultant, for reading the typescript of Appendix 3, and colleagues in the University of Sunderland: library staff for help with information retrieval, Paul Griffin and Richard Hall of the School of Sciences for their interest and for advice on the use of personal computers and on health and safety at work, respectively, and Gordon Robertson of the Informatics Centre for reading the whole book in typescript. I also thank Basil Hone, who drew the cartoons; and Ann my wife, for her interest, advice and encouragement.

The excerpt from Howards End (E. M. Forster, 1910) is reproduced (on page 127) with the permission of the Provost and Scholars of King’s College, Cambridge, and the Society of Authors, as the literary representatives of the estate of E. M. Forster, and of Random House Inc., New York.

-xv-

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Writing at Work: A Guide to Better Writing in Administration, Business and Management
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • Preface xiii
  • Acknowledgements xv
  • 1 - Writing at Work 1
  • 2 - Do It This Way 8
  • 3 - Write a Better Letter 28
  • 4 - On Form 50
  • 5 - Say It with Words 57
  • 6 - Say It Without Flowers 69
  • 7 - Say It Without Words 81
  • 8 - Something to Report 99
  • 9 - Helping Your Readers 122
  • 10 - Finding and Using Information 133
  • 11 - Just a Minute 144
  • 12 - Talking at Work 151
  • Appendix 1 172
  • Appendix 2 180
  • Appendix 3 185
  • Bibliography 193
  • Index 194
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