Museums and Their Visitors

By Eilean Hooper-Greenhill | Go to book overview

Figures
1 A simple communications model. 40
2 The Shannon and Weaver communications model. 40
3 The application of the Shannon and Weaver model to a mechanical process and a process involving agencies working together. 41
4 The Shannon and Weaver model applied to exhibitions. 42
5 Alternative models of communication: a network of contacts. 42
6 Alternative models of communication: hierarchised chains. 43
7 The simple communications model with feedback loop. 44
8 Successive feedback loops progressively alter the original message, and eventually change the process from linear to circular. 45
9 The use of a simple communications model by Cameron (1968). 46
10 The communications model (particuarly applicable to science museums) as suggested by Knez and Wright (1970). 47
11 The simple communications model adapted as a way of understanding the exhibition process. The move from curator to designer to educator takes place in time. 48
12 Activities involved in planning, designing and producing exhibitions, from Miles (1985). 49
13 The entire experience of the museum contributes to the image of the museum. The image of the museum affects the perceptions and attitudes of people, and will affect whether or not they decide to visit the museum. 51
14 Matching a rolling programme of exhibitions to a range of target groups helps to ensure that many sections of the community find something of relevance to them on a regular basis. Each of these groups could be further broken down for more specific targeting, and more groups could be added to the schedule. 88
15 A sample assessment sheet that could be used to test the way in which a museum welcomes its visitors. 96
16 A hierarchical structure for exhibition texts. 132
17 A hierarchy of knowledge-based text, some to be read in the exhibition, and some more appropriate for studying at home. 136
18 The educational task of the museum is achieved through a number of distance-learning and face-to-face teaching methods. 143

-xi-

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Museums and Their Visitors
Table of contents

Table of contents

  • Title Page iii
  • Contents vii
  • Plates ix
  • Figures xi
  • Tables xiii
  • Acknowledgements xv
  • Introduction 1
  • 1 - Forces for Change 6
  • 2 - Communication in Theory and Practice 35
  • 3 - Who Goes to Museums? 54
  • 4 - Research and Evaluation 69
  • 5 - Welcoming Visitors 84
  • 6 - Responding to Visitor Needs 100
  • 7 - Language and Texts 115
  • 8 - Museums: Ideal Learning Environments 140
  • 9 - Managing Museums for Visitors 171
  • Glossary 183
  • Bibliography 185
  • Index 198
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