Human Resource Management and Occupational Health and Safety

By Carol Boyd | Go to book overview

Subject index

a
absence 24 —5, 131 ;
absence management 50 —1, 110 —12;
‘mass sickie’ 78 ;
reasons for coming to work when ill 111 —12
airline industry 165 —6;
airline alliances 68 , 76 ;
dual missions 72 ;
flag of convenience 72 —5;
harmonisation of safety regulations 71 ;
labour market restructuring 73 —4, 76 ;
liberalisation 68 ;
low-cost airlines 69 , 75 ;
number of cabin crews 77 , 98 ;
number of flights 79 , 91 ;
number of in-flight deaths 113 ;
outsourcing 73 —4;
passenger data 84 ;
regulations on cabin health and comfort issues 6971 , 96 , 113 ;
regulatory environment 6970 ;
safety violations 73 ;
trade unions 75 —6;
virtual airlines 72
air quality see cabin air quality
air rage 58 , 62 , 93
American Society of Heating, Refrigeration & Air Conditioning Engineers 48 , 83
Association of Flight Attendants 74 , 92

b
ballots see industrial action
birth defects 88 —9
blame culture see nuclear power industry
blood clots seedeep vein thrombosis
bonus systems 26 , 157 —8
British Airlines Pilots Association 92
British Airways 53 , 67 , 69 , 7380 , 84 , 86 , 94 ;
cabin crew dispute 76 —9
British Crime Survey 56 —7
British Airlines Stewards and Stewardesses Association 77 —8
Building Research Establishment 96 —7, 86 , 89 , 93 , 96 —7, 100 —1
business-friendly approach 37 , 136

c
Cabin Crew 89 (union) 77
cabin environment: air conditioning systems 49 , 80 —1;
aircraft filters 82 —3;
cabin air quality 80 —6, 90 —3, 97 ;
carbon dioxide levels 81 ;
catalytic converters 86 ;
disinsection 90 —1;
hypoxia 92 —3;
misting incidents 92 ;
oil leaks 91 ;
ozone 85 —6;
pesticides/organophosphate hazards 90 —2;
recirculated air 81 —3;
transmission of infectious diseases 82 —5;
tuberculosis 82 , 84
cabin crew health: cancers 87 —8, 95 ;
electromagnetic hazards 89 ;
factors symptoms attributed to 109 ;
genetic abnormalities 88 —9;
health effects of shiftworking 100 ;
health screening 95 ;
hygiene standards 109 ;
jet lag 100 ;
low-frequency vibration 89 ;
management’s commitment to 112 ;
miscarriage 88 ;
passive smoking 85 ;
pregnant cabin crew 87 —9;
symptoms suffered by cabin crews 108 —9;
work-related stress 105 , 121
cabin crew work 98112 ;
abusive passengers 106 —7;
rest breaks 102 —3;
rosters 102 —3, 107 ;
safety implications 105 ;
shiftworking 100 —3;
teamworking 111 ;
trends in work organisation 98 —9;
turnarounds 102 —4;
work intensity 103 —5;
working time 100 —3
call centre industry 115 —39, 162 —3, 166 ;
compliance to DSE regulations 126 , 136 ;
employee turnover 131 —2, 134 —5;
gender divisions in labour management 121 —3;
international division of labour 119 —21;
number of call centre workers 118 ;
number of call centres 118 ;
relationship between regulatory frameworks and worker health 121
call centre work organisation 123 —32, 137 —8;
air quality in call centres 132 —3;
bargaining agendas 137 —8;
differences in health between monitored and unmonitored call centre workers 128 ;
emotional labour 128 —32;
employee monitoring 116 —17, 124 —6;
hearing loss 127 ;
high commitment management 133 —4;
incidence of under-reporting 128 ;
MSDs 116 , 119 , 121 , 127 ;
number of rest breaks 125 , 136 ;
quality and quantity dimensions of work 124 —7;
SBS symptoms 133 ;
sexual harassment 129 —30;
strike action by CWU members 137 ;
teamworking 133 —4;
types and occurrence of illnesses suffered by DSE users 116 , 119 , 125 , 127 ;
union density 137 ;
verbal abuse 129 —30;
voice loss 128
cancers see radiation;
see alsocabin crew health
catalytic converters see cabin environment
Chernobyl 143 , 154 —5;
link to safety culture literature 154 ;
radiation exposure 154 ;
symptoms 155
chromosome damage see radiation
Civil Aviation Authority 58 —9, 70 —1, 83 , 94 , 101 , 109 —10
Clapham rail crash 12 , 14 , 20 , 52 , 143
coping mechanisms see emotional labour
corporate culture 41 —4, 136 , 143 —4
cost—benefit analysis 1213 , 29

-193-

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Human Resource Management and Occupational Health and Safety
Table of contents

Table of contents

  • Title Page iii
  • Contents v
  • Tables vi
  • Preface vii
  • Acknowledgements viii
  • Abbreviations ix
  • Part I - Mapping the Ohs Landscape 1
  • 1 - Human Resource Management and Occupational Health and Safety 3
  • 2 - The Regulatory Politics of Ohs 11
  • 3 - The Social Processes of Ohs 31
  • 4 - Workplace Factors in Ohs 45
  • Part II - Hrm and Ohs in Practice 65
  • 5 - Hrm and Ohs in the International Airline Industry 67
  • 6 - Hrm and Ohs in the International Call Centre Industry 115
  • 7 - Hrm and Ohs Safety Culture in the International Nuclear Power Industry 140
  • 8 - The Verdict 161
  • Notes 167
  • Bibliography 170
  • Author Index 189
  • Subject Index 193
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