Managing the Risk of Workplace Stress

By Sharon Clarke; Cary L. Cooper | Go to book overview

Index

a
Aberfan coal-tip slide 30
absenteeism 4 , 10 , 15 - 16 :
and accidents 19 ;
costs 4 , 5 , 16 - 17 ;
primary stress prevention 155 ;
stress 84 ;
type of work 18
absentmindedness 87
acceptability of risks 104 , 112 , 148
accident proneness 69 - 70
accidents 18 - 19 :
costs 4 - 5 ;
environmental factors 29 - 32 ;
human error 62 -7;
human factors 61 - 2;
individual differences 92 - 101 ;
job satisfaction 27 -8;
leadership 56 -7;
organisation and management 32 -4;
personality characteristics 71 -8;
proneness to 69 - 70 ;
Reason’s model 30 -2;
risk evaluation 141 -5, 146 -8;
risk propensity 78 - 80 ;
safety behaviour 90 -2;
safety climate 40 - 55 ;
safety culture 35 - 40 ;
safety management practices 34 -5;
safety subclimates 59 - 60 ;
social support 24 -7;
and stress 81 - 92 ;
stressors 19 - 23 ;
supervision 57 -9;
Turner’s model 30 , 31 ;
unsafe acts 84 -9;
violations 67 -9
action plans 135 :
Somerset County Council 131 -4
active failures 84 - 5:
Reason’s accident causation model 30 -1
Advisory Committee on the Safety of Nuclear Installations (ACSNI) 36
age factors:
accident proneness 70 ;
violations 67 ;
vulnerability to stress 9
aggression 76 - 7, 85 , 93 , 95 , 99
agreeableness 71 , 76 -7
aircraft maintenance sector 65
airline sector:
accidents 73 ;
pilots 61 , 73 , 76 , 92 ;
Reason’s accident causation model 32 ;
safety climate 43
air traffic controllers 92
alcohol use 9 , 10 , 100
altruism 76 , 77
anaesthetists 9 - 10
anger 76 -7, 95
anomalous violations 89
anticipation, and human error 66
anxiety 10
appraisal support 24
assessment of risk see risk assessment
ASSET 120 -4:
case studies 127 , 128 , 134 , 135 , 138 -9
attention/inattention 62 , 63 , 64 , 65 , 66
attitudes towards safety:
personality characteristics 75 ;
safety climate 53 -5;
safety culture 39 - 40 , 41 ;
supervisors 58
auditory attention 62
audits, health and safety 35

-189-

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