Kmart's Ten Deadly Sins: How Incompetence Tainted An American Icon

By Marcia Layton Turner | Go to book overview
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7
“The future of Kmart (online interview), with Eric Beder, Washing tonpostonline.com, January 25, 2002
8
“A test in White Lake Township, by Lorene Yue, Detroit Free Press, October 18, 2002
9
“Kmart takes aim at 284 underperforming stores, by Lorrie Grant, USA Today, March 10, 2002
10
Target.com web site, December 29, 2002
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Walmart.com web site, December 29, 2002
12
“New Jersey retail space; in the market for shopping centers, buyers line up, by Antoinette Martin, New York Times, November 8, 2002
13
“Sights, sounds on the sales floor, by Nicole Stafford, The Observer & Eccentric Newspaper, July 15, 2001
14
“Improve the in-store experience, by Debbie Howell, DSN Retailing Today, March 11, 2002
15
“Phantom pages and false impressions, retailworker.com web site, www.retailworker.com/modules.php, January 28, 2002
16
“Kmart loses $3.26 billion in year, by Karen Dybis, The Detroit News, March 25, 2003
17
Why We Buy: The Science of Shopping, p. 186
18
Why We Buy: The Science of Shopping, p. 171
19
Comment made by Roger Valdez, former Kmart employee, during phone interview, October 18, 2002
20
Target Fact Card as stated on its web site dated December 5, 2002
21
Press release on Kmart web site dated January 22, 2002
22
Why We Buy: The Science of Shopping, p. 159
23
Kmart press release dated September 23, 1997
24
“Kmart hustles to keep pizza, by Karen Dybis, The Detroit News, September 20, 2002
25
“Ex-Pizza hut vps plan big Little Caesar's franchise, by Amy Zuber, Nation's Restaurant News, July 16, 2001
26
“Pizza power 2002, Pizza Marketing Quarterly,www.pmq.com, January 5, 2003
27
“Turning Red Ink to Green?” by Amy Merrick, The Wall Street Journal, October 15, 2002.

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