New Public Management: Current Trends and Future Prospects

By Kate McLaughlin; Stephen P. Osborne et al. | Go to book overview

References
Auditor General of Canada (1996) 'Service Quality' Report, Chapter 14 (Ottawa).
Auditor General of Canada (2000) 'Service Quality' Report, Chapter 1 (Ottawa).
Borins, S. (1995) 'Summary: Government in Transition - a New Paradigm in Public Administration' in Commonwealth Secretariat, ed., Government in Transition: The Inaugural Conference of the Commonwealth Association for Public Administration and Management (Toronto: Commonwealth Secretariat): 3-23.
Borins, S. (2000) 'What Border? Public Management Innovation in the US and Canada' Journal of Policy Analysis and Management 19: 46-74.
Borins, S. and Kocovski, S. (1997) 'Public Management Innovation in the Provinces' in Bourgault, J., Demers, M., and Williams, C., eds, Public Administration and Public Management: experiences in Canada (Quebec: Les Publications du Quebec): 219-28.
Boston, J., Martin, J., Pallot, J., and Walsh, P. (1996) Public Management: the New Zealand model. (Auckland: Oxford).
Bourgon, J. (1998) Fifth Annual Report to the Prime Minister on the Public Service of Canada (Ottawa: Privy Council Office).
Ford, R. and Zussman, D., eds (1997) Alternative Service Delivery: transcending boundaries (Toronto: KPMG and the Institute of Public Administration of Canada).
Gore, A. (1993) Creating a Government that Works Better and Costs Less: Report of the National Performance Review (New York: Times Books).
Gore, A. (1996) The Best Kept Secrets in Government (Washington, DC: US Government Printing Office).
Gore, A. (1997) Putting Customers First: Standards for Serving the American People (Washington, DC: US Government Printing Office).
Greenspon, E. and Wilson-Smith, A. (1997) Double Vision: the inside story of the Liberals in power (Toronto: Seal).
Jones, L. and Thompson, F. (1999) Public Management: institutional renewal for the twenty-first century (Stamford, CT: JAI Press).
Kettl, D. (2000) The Global Public Management Revolution: a report on the transformation of governance (Washington, DC: Brookings Institution Press).
Leblanc, D. (1999) 'Flag Flap Fires up Federal Scholarship Feud in Quebec' The Globe and Mail, 9 July: A4.
Lichfield, G. (2000) 'Mexico Survey: Revolution Ends, Change Begins', The Economist, October 28: 1-15.
Organization for Economic Co-operation and Development (1995) Governance in Transition: public management reforms in OECD countries (Paris: OECD).
Organization for Economic Co-operation and Development (1999) Budgeting in Canada (Paris: OECD).
Osborne, D. and Gaebler, T. (1992) Reinventing Government (Reading, MA: Addison-Wesley).
Osborne, D. and Plastrik, P. (1997) Banishing Bureaucracy (Reading, MA: Addison-Wesley).
Pollitt, C. and Bouckaert, G. (2000) Public Management Reform: a comparative analysis (Oxford: Oxford University Press).
Roberts, A. (1996) 'Worrying About Misconduct: The Control Lobby and the PS 2000 Reforms' Canadian Public Administration 39: 489-523.
Roberts, A. (1997) 'Performance-Based Organizations: Assessing the Gore Plan' Public Administration Review 57: 465-78.
Thatcher, M. (1993) The Downing Street Years (New York: HarperCollins).
Thompson, J. (2000) 'The Reinvention Laboratories: Strategic Change by Indirection', American Review of Public Administration 30: 46-68.

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