Information is vital to everyone's job, but for the information professional it is of paramount importance because it is the commodity in which he or she deals. What an exciting commodity with which to be associated; constant change takes place not only in its content and the amount that is available, but also in its format and the ways in which it can be organised and exploited. With the rise of Knowledge Management, and the increasing emphasis, within many private and public sector bodies, on developing as a 'learning organisation' there are ever increasing development opportunities within the workplace for the proactive information professional.
The choice is wide, and you must decide what is possible and appropriate in the light of your particular work situation, both in terms of the needs of the department and wider organisational activities. So which broad areas of information and knowledge provision and use could be seen to offer means of enhancement, both for the service and those who provide it?
If information is to be a widely available resource, it must be organised so that it is easily accessible physically and without too many imposed restraints, such as restricted hours or cumbersome procedures and limitations on use. As well as being readily available, information must be arranged so that it is recognisably easy to use. So the organisation and arrangement of information offers one area in which, through seeking improvements for users, the information worker can experience personal development. Where should you start?
The organisation and arrangement of information falls under two broad headings: physical location and logical sequence. Organising and arranging resources requires the use of various procedures for grouping and listing. So why not start by noting specific considerations under some general headings as shown in the following examples? From these you can identify those to which it would be both appropriate and interesting to give special attention. Perhaps you believe that your reference collection is not being used as much as it ought to be, or that there are problems with fil-