Handbook of Conflict Management

By William J. Pammer Jr.; Jerri Killian | Go to book overview

Index

a
Akaka bill, 247
Arbitration, 111
Association of Conflict Management (ACR), 118
Australian Law Reform Commission's Project on Multiculturalism and the Law, 71 , 72

b
Bullying, 14 , 149 , 150

c
Consensus building process, 213
Center for Cooperative Resolution (CCR), 120 , 121
goals of, 120
Community Builders (CB), 15 , 16 , 25 , 26
Conflict, 220 , 222
over goals, 132 , 133 , 135 , 136
intergovernmental, 220
interpersonal, 87 , 88
resolution education, 19 , 20 , 21
over resources, 138 , 139, 140
sources of between line and staff, 131 , 132 , 133
Conflict management, 222
characteristics of, 38
Conflict Tactics Scale (CTS), 53
Contradiction, 35
Community Attitudes to Violence Against Women, 55 , 56
Community partnerships, 223 , 229 , 235
communication factors of, 234 , 235
limits of, 236 , 237 , 238
[Community partnerships]
successes of, 224
factors influencing, 225
Community partnering
broader climate of, 232 , 234
political risks of, 231 , 232
Crises, 35

d
Dialectically immature, 35
Dialectic theory, 1 , 34 , 35
Dialogue, 252
Dialogue process, 243 , 248 , 249
goals of, 244 , 245
Dichotomy-duality model, 173 , 174
Discursive consciousness, 155
Dispute design systems, 105 , 106 , 108
Domestic violence
context of, 53
cultural experiences, 68 , 69 , 70 , 71
definition of, 50 , 51
disclosure in mediation, 66 , 67 , 68
research findings concerning, 54 , 55 , 56 , 60
Double Hermeneutic Principle, 158

e
Early neutral analysis, 113
Experiential learning, 89 , 90
models of, 91 , 92
Explicit conflict education, 7 , 13
Empowerment Zone Act, 227
Empowerment Zone, Los Angeles, 228 , 229

-271-

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Handbook of Conflict Management
Table of contents

Table of contents

  • Title Page i
  • Preface v
  • Contents vii
  • 1 - Conflict Resolution Education 3
  • 2 - The Qualities of Peacemakers 33
  • 3 - Contested Truths 49
  • 4 - Experiential Learning 85
  • Discussion Questions: Part I 101
  • 5 - Dispute System Design in Organizations 105
  • 6 - Assessing Group Conflict 129
  • 7 - Workplace Bullying 149
  • 8 - Political and Administrative Roles in School District Governance 169
  • Discussion Questions: Part II 203
  • 9 - Mediated Negotiation and Democratic Theory 207
  • 10 - Conflict Management and Community Partnering 219
  • 11 - The Method of Dialogue 243
  • 12 - The Only Game in Town 257
  • Discussion Questions: Part III 269
  • Index 271
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