|Abstract (executive summary)|
|creating frontloaded abstracts,
|style and expression, 266|
|See also Reports; Formal reports|
|Active voice. See Sentences|
|Adelman, Kenneth, 23|
|American Management Association,
|American Society of Plastic and
Reconstructive Surgeons, 11|
|in formal reports, 268–69|
|changing attitudes and perceptions of, 60–61|
|effect of frame of reference on, 18–
|in formal reports, 219, 223–27|
|in memos and letters, 109–110|
|profiles of, 223–27|
|See also Communication|
|Augustine, Norman, 23|
|multiple bar chart, 254, 290|
|segmented bar chart, 254|
|simple bar chart, 254, 289|
|Barriers to successful communication, 25–26|
|facial expression and body language, 39–41|
|personal and document appearance, 37–39|
|removing external barriers,
|removing internal barriers,
|space and time, 41–42|
|in formal reports, 269–70|
|Body language and facial expression
as nonverbal communication, 12–
|Bullets. See Graphic highlighting|
|its four purposes, 21–23|
|its two basic patterns, 22|
Questia, a part of Gale, Cengage Learning. www.questia.com
Book title: Skills of Workplace Communication: A Handbook for TandD Specialists and Their Organizations.
Contributors: Richard P. Picardi - Author.
Publisher: Quorum Books.
Place of publication: Westport, CT.
Publication year: 2001.
Page number: 301.
This material is protected by copyright and, with the exception of fair use, may
not be further copied, distributed or transmitted in any form or by any means.