MAP FOR QUALITY LEADER-
Benchmarks and Results
John Wiley & Sons, Inc.
New York • Chichester • Weinheim • Brisbane • Singapore •
Questia, a part of Gale, Cengage Learning. www.questia.com
Publication information: Book title: Implementing Juran's Road Map for Quality Leadership: Benchmarks and Results. Contributors: Al Endres - Author. Publisher: Wiley. Place of publication: New York. Publication year: 2000. Page number: iii.
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