Organizational Psychology in Cross-Cultural Perspective

By Colin P. Silverthorne | Go to book overview

9

The Impact of Cultural Values
on Problem Solving, Teams,
Gender, Stress, and Ethics

Cultural values have an impact on a variety of aspects of organizational and managerial behavior. Cooperation between and within organizations, which has a profound impact on approaches to and outcomes from these behaviors, is influenced by culture, personal preferences, and relationship history. This chapter will explore these issues.


Problem Solving and Decision Making

The impact of cultural values on several other areas of managerial behaviors and values is important to consider. For example, managerial behavior includes problem solving and decision making, and cross-cultural differences play a role here as well. A comparison of employee beliefs and behaviors about different problem-solving approaches and their effectiveness was completed, with samples from seven countries: Australia, Fiji, France, New Zealand, Papua New Guinea, South Korea, and the United States (Van Deusen, Mueller, Jones, and Friedman, 2002). The researchers concluded that national culture plays an important role and leads to differences in how problems are solved and in the quality of the solutions. Specifically, organizations in more-individualist countries are moving toward using more-collectivist approaches to problem solving. Based on problem recurrence as a measure of the quality of an initial solution, the United States performed the worst while South Korea performed the best.

Culture also affects the way problems are introduced for resolution. Chinese employees are more likely to delay informing a manager about a problem until the manager sees the problem on his or her own. The em

-152-

Notes for this page

Add a new note
If you are trying to select text to create highlights or citations, remember that you must now click or tap on the first word, and then click or tap on the last word.
One moment ...
Default project is now your active project.
Project items

Items saved from this book

This book has been saved
Highlights (0)
Some of your highlights are legacy items.

Highlights saved before July 30, 2012 will not be displayed on their respective source pages.

You can easily re-create the highlights by opening the book page or article, selecting the text, and clicking “Highlight.”

Citations (0)
Some of your citations are legacy items.

Any citation created before July 30, 2012 will labeled as a “Cited page.” New citations will be saved as cited passages, pages or articles.

We also added the ability to view new citations from your projects or the book or article where you created them.

Notes (0)
Bookmarks (0)

You have no saved items from this book

Project items include:
  • Saved book/article
  • Highlights
  • Quotes/citations
  • Notes
  • Bookmarks
Notes
Cite this page

Cited page

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

(Einhorn, 1992, p. 25)

(Einhorn 25)

1

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited page

Bookmark this page
Organizational Psychology in Cross-Cultural Perspective
Table of contents

Table of contents

  • Title Page iii
  • Contents vii
  • 1: Introduction 1
  • 2: Foundations of Organizations and Culture 7
  • 3: Culture and Organizations 24
  • 4: Organizational and National Culture 41
  • 5: Leadership in Organizations 57
  • 6: Leadership in Other Cultures 75
  • 7: Work Motivation 98
  • 8: Managerial Values and Skills 121
  • 9: The Impact of Cultural Values on Problem Solving, Teams, Gender, Stress, and Ethics 152
  • 10: Job Satisfaction and Organizational Commitment 171
  • 11: Conflict and Power 193
  • 12: Communication and Negotiation 217
  • 13: Personnel Psychology and Human Resource Management 235
  • 14: Some Final Thoughts 255
  • References 265
  • Name Index 321
  • Subject Index 337
  • About the Author 343
Settings

Settings

Typeface
Text size Smaller Larger Reset View mode
Search within

Search within this book

Look up

Look up a word

  • Dictionary
  • Thesaurus
Please submit a word or phrase above.
Print this page

Print this page

Why can't I print more than one page at a time?

Full screen
/ 343

matching results for page

Cited passage

Style
Citations are available only to our active members.
Sign up now to cite pages or passages in MLA, APA and Chicago citation styles.

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn, 1992, p. 25).

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences." (Einhorn 25)

"Portraying himself as an honest, ordinary person helped Lincoln identify with his audiences."1

1. Lois J. Einhorn, Abraham Lincoln, the Orator: Penetrating the Lincoln Legend (Westport, CT: Greenwood Press, 1992), 25, http://www.questia.com/read/27419298.

Cited passage

Welcome to the new Questia Reader

The Questia Reader has been updated to provide you with an even better online reading experience.  It is now 100% Responsive, which means you can read our books and articles on any sized device you wish.  All of your favorite tools like notes, highlights, and citations are still here, but the way you select text has been updated to be easier to use, especially on touchscreen devices.  Here's how:

1. Click or tap the first word you want to select.
2. Click or tap the last word you want to select.

OK, got it!

Thanks for trying Questia!

Please continue trying out our research tools, but please note, full functionality is available only to our active members.

Your work will be lost once you leave this Web page.

For full access in an ad-free environment, sign up now for a FREE, 1-day trial.

Already a member? Log in now.