Writing Performance Reviews: A Write It Well Guide; How to Write Performance Objectives, Reviews, Appraisals, and Other Performance Documentation That Is Clear, Descriptive, Objective, and Acceptable in Today's Workplace

By Natasha Terk | Go to book overview

SAMPLE DOCUMENTATION FOR
PRACTICE

Following this page are three typical examples of performance documentation and one job description. If you do not have examples of your own performance-related writing, you can use these samples for practice.

SAMPLE #1

Background Information

Janice Jordan works in the Customer Service Department of an insurance company. She was hired two years ago as a Representative I. Six months ago she was promoted to Representative II. Below is her first Progress Report since she started working in the new position.

PROGRESS REPORT: Janice Jordan

Janice is always courteous to her co-workers and supervisors. Her attitude toward extra work is always enthusiastic. She has good rapport with customers.

Since Janice began her new job, we have seen her personality blossom into a very warm and sociable person.

Janice is usually a strong contributor in weekly staff meetings. Occasionally Janice makes jokes in the meetings that others find inappropriate and disruptive.

Janice has been a big part of the team since Marge and Jerry left. Her skill and technical knowledge make her capable of handling most of the difficult situations that occur. Janice is a very valued asset to the office.

Janice can grasp new instructions with ease and needs little supervision with the tasks that have been currently assigned to her. Janice will seek assistance when faced with a new procedure.

Janice has superb attention to detail and excellent follow-through on her work. She never leaves her work for someone else to complete.

Janice is always at her desk on time and comes to work every day.

-106-

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Writing Performance Reviews: A Write It Well Guide; How to Write Performance Objectives, Reviews, Appraisals, and Other Performance Documentation That Is Clear, Descriptive, Objective, and Acceptable in Today's Workplace
Table of contents

Table of contents

  • Title Page *
  • Contents *
  • Introduction 1
  • 1: Writing Performance Objectives and Standards 9
  • 2: Criteria for Acceptable Performance Documentation 35
  • 3: Using Descriptive Language 45
  • 4: Explaining and Supporting Evaluations and Decisions 57
  • 5: Writing Descriptions That Are Specific and Complete 71
  • Program Review 97
  • Sample Documentation for Practice 106
  • Focus on Your Development 113
  • Action Planning 114
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