The E-Policy Handbook: Rules and Best Practices to Safely Manage Your Company's E-Mail, Blogs, Social Networking, and Other Electronic Communication Tools

By Nancy Flynn | Go to book overview
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CHAPTER 26
Establishing Electronic
Writing Style Policies for
Employees

To ensure the production of e-mail messages and other electronic docu- ments that reflect the organization2019s overall professionalism and credi- bility, streamline electronic communications for employees. To do this, consider establishing a company-wide electronic writing style policy.

e-Policy Rule 57: To ensure the production of e-mail messages
and other electronic documents that reflect the organization2019s
overall professionalism and credibility, streamline electronic
communications for employees. To do this, consider estab-
lishing a company-wide electronic writing style policy.

The following are a few recommended rules and best practices to incorporate into your organization2019s electronic style sheet.


Context

E-mail is contextual, with each individual message and reply relating to one another and contributing to the meaning of the entire e-mail chain. Valuable information is gathered as messages travel from writer to reader to writer once again. Thus, when a message is taken out of con-

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The E-Policy Handbook: Rules and Best Practices to Safely Manage Your Company's E-Mail, Blogs, Social Networking, and Other Electronic Communication Tools
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