Professional Writing Skills: A Write It Well Guide

By Natasha Terk | Go to book overview

7 WRITE EFFECTIVE E-MAIL

INTRODUCTION
Now you're ready to apply the planning and writing skills you've learned in the previous lessons to a specific type of writing which is probably crucial to your work life: e-mail.The advances in electronic communication are rapidly changing the way we work. Yet common writing challenges keep e-mail from being as productive as it could be.People still send e-mail that is confusing, unprofessional, or offensive, or that lands them and their organizations in court. Like any other business writing, effective, professional e-mail requires thought and attention.
OBJECTIVES
This lesson will help you with the following challenges:
Writing clear, concise e-mail that quickly conveys the information people need and gets the results you want
Conveying a professional image of yourself and your organization through the email you send
Avoiding trouble by recognizing what topics and information are and are not appropriate

-217-

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Professional Writing Skills: A Write It Well Guide
Table of contents

Table of contents

  • Title Page i
  • Contents v
  • Introduction 1
  • Overview 5
  • 1: Develop a Writing Plan in Six Steps 11
  • 2: Write the First Draft 59
  • 3: Use Concise Language 101
  • 4: User Language 115
  • 5: Use Correct Grammar 137
  • 6: Use Correct Punctuation 173
  • 7: Write Effective E-Mail 217
  • Resources Consulted and Recommended for Continued Learning 235
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