Professional Writing Skills: A Write It Well Guide

By Natasha Terk | Go to book overview
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7 WRITE EFFECTIVE E-MAIL

INTRODUCTION
Now you're ready to apply the planning and writing skills you've learned in the previous lessons to a specific type of writing which is probably crucial to your work life: e-mail.The advances in electronic communication are rapidly changing the way we work. Yet common writing challenges keep e-mail from being as productive as it could be.People still send e-mail that is confusing, unprofessional, or offensive, or that lands them and their organizations in court. Like any other business writing, effective, professional e-mail requires thought and attention.
OBJECTIVES
This lesson will help you with the following challenges:
Writing clear, concise e-mail that quickly conveys the information people need and gets the results you want
Conveying a professional image of yourself and your organization through the email you send
Avoiding trouble by recognizing what topics and information are and are not appropriate

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